Mister Sparky of Salt Lake

Mister Sparky was the first to call and seemed very responsive at first, so I engaged them immediately. Then it became clear they were completely disorganized. They misrepresented their staff as 5 Star technicians, when at least 1 was a salesperson. They didn't communicate scope correctly, they miscommunicated changes, there was no continuity between technicians, so a different face was showing up each time. When I tried to clarify the scope, they didn't attempt to call a supervisor or the sales tech who created the work order, they said maybe we should get someone else. So, I finally had to ask them to leave so I could get someone else. It's been a miserable experience working with Mister Sparly

Thorough and professional

I was quoted $4,147 to replace my home breaker panel and add a whole-home surge protector. It was a lot of money, but I got a second quote and it was about the same, and I didn't think the project would turn out well if I found someone cheap or tried to do it myself, so I paid Mr. Sparky to do it. The new panel works better than the old one, but does not have room for future expansions without switching to tandem breakers, and the two electricians (Brendan and Adam) cut too big of a hole in the drywall and left a 1.5-inch-by-1.5-foot gap above the panel's faceplate. When I said it looked ugly, they unscrewed the breaker box from the studs twice and screwed it back in twice trying to reposition it to hide the hole. There's still a visible hole, and now the studs have extra damage from making three screw holes for each of the four screws. I think the takeaway here is that there's no point in hiring an expensive electrician because they're just going to screw something up anyway.

Very knowledgeable

He came and did the job fast but He scuff up the area and paint has been removed from the job he done.

I’m writing a follow up review on Mister sparky, I like everybody to know that I will deal with them with all my electrical needs. They are an A+ business with great service Anthony at the company is a great guy who knows his stuff about electrical and he’s a people person so if you need any electrical, I would recommend you going with Mister sparky. Thank you, Mister sparky.

Everyone I talked to was professional and courteous. They were clear about how the quote and they were timely and efficient for installing my two ceiling fans!

Really fast response and friendly service

Communicative, efficient.

Very thorough and great work

Installed additional outlet and whole home surge protector. Very responsive and professional service. Blake was a pleasure to work with. Service and results above expectations.

Friendly, provide options, no pressure, did a thorough job of installation

They found several things that needed some updates, and dispite some challenges with billing, the manager made it right for me and I’m 100% happy with the work completed.

Did a complete inspection of home’s electrical system before even doing any work or giving us a quote. This was much appreciated. Did a great job switching out our ceiling fan. Quick and thorough job at a very reasonable price.

Great experience!

Lonnie was my electrician and was so congenial and pleasant. Plus he knew his stuff and was thorough.

The technician rescheduled twice, and was 2 hours late when they actually showed up on their 3rd scheduled appointment. They were supposed to drill through my brick wall, but when they did they put about a 3/4 hole through a wall-mounted hand made hardwood structure on the other side. I'm not sure this can be repaired. This mistake was easily preventable if they just took the time to measure, or even requested that I remove the hard-wood structure before they began drilling. Add this experience with the consistent upselling and inability to repair the drywall after the job and I wish I had just watched a youtube video and done the job myself.

Jason was very informative and went over all the details with me. He is always prompt and gets the job done well.

Great technician. Very informative and friendly.

Good quality work, on a challenging retrofit. All my '50s wiring was replaced, with only reasonable disturbance to the walls and ceilings.

Estimated and completed project in 7 days, offered to arrive early to meet schedule. Spencer Campbell our electrician communicated well, knew exactly what he was doing and came after hours to make sure inspection was done.

Extremely responsive and able to get the job done right away at a reasonable price. Really nice and friendly and would use them again.

They are very professional and knowledgeable. They answer all your questions and concerns, and no request is too small. I would highly recommend them. I worked with Spencer and Braxton in my home and with Dillion on the phone and online. They were all great to work with.

Nothing

Very professional experience. Fully explained all of my options and did not push for the more expensive ones