MK Remodeling and Design

Was fine until just a few months later some cabinets cracked at the seams and a large door warped. It took a while for someone to come see it; admitted that should never have happened and then ignored my requests for help. Faulty materials were used.

great job--workers very professional and responsive

Fantastic! The owner assigned one worker to complete the project. Dan was polite, punctual, repectful and cleaned up the area every day. He focused on doing the job right, and made us feel as if he were working on a project in his own home. Can’t say enough good things about MK Remodeling. Would definitely use again, and recommend to friends and neighbors without reservation.

This was a complete remodel of a 30-year old kitchen, including removal of all cabinets and soffits. Matt proposed the design after coming to the house, taking pictures/measurements, and discussing the ideas I had. He offered lots of options for cabinets, countertops, and flooring and assisting in the selection. He also assisting in procuring the appliances after I decided on the make/models I wanted. The crew was friendly and knowledgeable. They put down drop clothes and covered doorways as possible to try to minimize the dust throughout the house. There were lots of "surprises" in the soffits, requiring about a week's worth of re-arranging plumbing and electrical. This caused a delay in completion of the project and added expense, but I felt the charges were fair. The final product is an updated, open, functional, and beautiful kitchen that I will enjoy and I know will add value to the house when it's time to sell.

Very Good. We would hire them again.

MK was the only vendor (I could find) that could handle the whole house plumbing job and the remodeling of the bathrooms. Detailed estimates were provided and conversations relative to various alternatives, approaches to the project were presented / quoted. It was very convenient, helpful to visit the MK Showroom to view / see / pick-out the various components (i.e.: bathroom fixtures, faucets, hardware, lights, tile, colors, etc.). It was a non-pressure, friendly, consultative approach (complete with financial impact evaluation) to “scoping out” the entire project. MK was the “single-point-of-contact” for the entire project – even for such a complex project. They managed the deconstruction (of the remaining water damage) and coordinated the various portions of the project (i.e.: plumbing, carpentry, electrical, drywall, bathroom remodels, tile, etc.). Over the duration of the project, there were various “updates” and discussion on what “our” expectations were for the final result. In fact, there were several “changes” that occurred after we saw what the finished room would look like – versus our expectations. All of these were handled without complaints, irritation or challenge – with a very professional attitude / response. Everything was accomplished within the stated scheduled timeframe – and the detailed estimates created at the start of the project. Matt (and his folks) were very easy to work with and committed to meet our expectation for the project.

We simply cannot brag enough about how happy we are with the finished kitchen. The quality of the workmanship was unsurpassed! Occasionally one of his professional employee’s would come to us and show us where we might have to make a minor change to this or that. Even though such a change would not impact the finished project, they always provided ideas and options and allowed us to make the final decision. We fully recommend MK Remodeling to anyone looking for a company that can take your idea or vision, put it on paper, and make the project come to life in a timely fashion. Not once did we see any shortcuts taken or see any sign of indifference by his staff. Both of the projects were finished on time, on budget, and most importantly, to our compete and 100% satisfaction.

Excellent attention to detail. Professional and great quality.

We couldn't be more pleased with the quality and craftsmanship put into and the work done on our bathrooms.

Numerous unknowns were confronted during the remodel, Matt and his crew were patient and openly discussed timely options with us to overcome the problems. While the job extended longer than originally thought his crew was always focused on quality not rushing anything. The workmanship and materials were superior, the crew was skilled and friendly, thoughtful of the community and cleaned up after themselves well everyday. We could not be more satisfied.

It went great. Matt was very accommodating to our needs and changes. Dan and Garrett were very professional, friendly and always asked to make sure I was happy with their work. They did great work and I would definitely recommend them.

Overall excellent!

I got several estimates for my project. Having done a few projects in the past, I believe it's important to get at least 3 estimates, and not base your decision on price alone. Having "strangers" in your home can be uncomfortable for many reasons to say the least. Matt's professionalism played a big part in my decision to go with him. Matt's estimate came in just above the median. After deciding to go with MK, he made the rest of the process go smoothly. Going to his office and actually seeing displays of tiles, colors and showers was very helpful. Matt made this part quite easy. The work was done by his workers, Dan & Garrett. The were very professional and I was as comfortable as I could be knowing they had a key to my home. They arrrived as promised and left my house clean every day. When an issue came up, as they always do, Matt made sure it was resolved. MK had a sub do the painting. Since this was not his work, I will not review that part. The project took just a little longer than he estimated, but that isn't uncommon with this type of job. I understand there are factors beyond a contractor's control, and Matt communicated very well with me. Overall, I am completely satisfied with the project and we have been enjoying our new bathrooms for several weeks now. Dan and Garrett paid attention to detail, and their final product showed it. Top notch work. Based on my experience with Matt and MK Remodeling, I would recommend them to friends and would hire them again.

very smooth very easy, great group

Horrible. A 4 to 6 WEEK project took 7 MONTHS to complete. Contrary to the description of the company, Matt was not on the job every day. He actually only did work himself a handful of times. Other than that, he would show up to deliver materials. And contrary to the description of the company, Matt did use sub-contractors for the drywall, the painting, the cold air return and the carpet install. For the first few weeks his 2 employees showed up on a regular basis. Then, the work dwindled to 1 or 2 days a week with no work being done some weeks. The sub-contractor for the drywall/painting showed up sporadically.. But he did great work. Then, a lot of the drywall had to be torn down to install fire blocks and to expose the plumbing for inspection. The sub-contractor came back to reinstall the drywall and to repaint but he did not consistently show up, so Matt parted ways with him. Then, Matt hired another sub-contractor (scary since he had never worked with this person) to complete the drywall and painting. Fortunately, he did a good job. At one point, I had to hire my own plumber. A sub-contractor did the cold air return.Then, Matt hired a new employee to do the trim work. But Matt was unsure when he would be able to start. So, another week was lost. The person did do nice work. Matt was very difficult to communicate with. He was not timely responding to texts or voice messages. He lagged in contacting people to move the project forward. And he didn't have a handle on who was working when. I would call him when people didn't show up for anywhere from 1 day to a week. Also, he was not aware when people did do work. He would say that something needed to be done and I would tell him that the person had already been here and completed the work. About 3 weeks into the project, I asked a question about the seams in the drywall. Matt was very unprofessional in his reaction to my question and from then on work slowed to 0 to 1 to 2 days a week. When I asked him what was going on, he accused me of micro-managing. Mind you, it was one question. Most days, we were not even home. They had a key and a separate entrance through the basement walkout. So, even when we were home there were days we did not see or talk to them. Other days, I would go down at the end of the day to ask how things were going. Matt would just not accept responsibility for the lack of work, for the delays in making contact with people and following up with them, for the lack of overseeing the project and the mistakes that were made. He blamed me and the workers. On the last day.while the sub-contractor (scary, since he had never worked with him either) was installing the pad and the carpet. Matt and his 2 employees hung around the house all day (8:30-3:30). basically doing nothing except sitting on the patio, sitting in the truck and standing in the driveway (employees smoking).It was frustrating to witness since they could''t get here to work but they could waste an entire day standing around while the carpet installer worked. This whole ordeal was unfortunate,since he was recommended by a friend. When he did work for her, he was listed as a handyman. He showed up every day and actually did the work himself with another employee. My friend and I think he changed the dynamics when he changed to MK Remodeling and Design. He no longer did the work himself.He hired another employee and the 2 employees along with the sub-contractors did the work.Matt met with potential clients, secured contracts, set up shows and drew up plans. Update 5/5/2017 We are still correcting mistakes that were made. It makes no sense that you were trying to please me when you stalled the project after 3 weeks. Then, you took another 6 months to complete the last 3 weeks of work. I repeatedly told you that I just wanted the job completed. Week after week, I had to track you down to get some work done. Then, your people would show up for a day and I would have to track you down again. You disappeared the last part of December and the first part of January with no communication. Finally, your employee called me to tell when you would be back in January. I gave you an out. I told you that I could hire someone else to finish the job. You assured me that you were committed to finishing. That commitment took another 4 months, with having to repeatedly track you down again. And the reason you gave for disappearing in December/January did not pan out as did many of the other things that you told me along the way. Since my goal was to get the job completed, I never mentioned any of that to you. I’ve worked with many contractors over the years. I’ve never had a problem. Quite frankly, any other client would have walked away from you and hired someone else to complete the work or hire a lawyer to deal with the situation. I gave you chance after chance to fulfill the contract and get the work done. You continued to drag your feet. You need to take responsibility, be professional and offer us an apology.

MK Remodeling and Design is excellent to work with. Matt Klekamp and his team care about their customers and take great pride in their work. They are responsive, trustworthy, and very knowledgeable. We would definitely hire them again.

Matt and his team were very professional and timely. They communicate very well and deliver a good service. We're very happy and would recommend them to other family members. After all the work was done we received a follow up call asking on everything was and if it met expectations. When the project was done they cleaned up nicely. I felt Matt and his team went above and beyond what I expected.

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If I could give an A+ I would! I can't say enough good things about Matt and his crew! Caring, meticulous, hardworking, quality work throughout the entire job. Every night when I came home there was visible progress and they totally cleaned up every night before they left. They emptied cabinets when they needed to and put it back when they were done. They were so careful to not inconvenience us! They went above and beyond...switched my laundry appliances hookups so the doors would open toward each other. Matt offered so many creative suggestions that completely enhanced the initial vision I had. If I had more money I would have more done. Matt is honest and trustworthy. I'll never go anywhere else for future remodeling.

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It went very smoothly.  I picked out all the product, finishes,  tile. Matt ordered it all, picked it up and installed it.  They completed the demo when we were on vacation and did an excellent job cleaning up, so much so that when we came home we weren't sure they had even been there until we walked up into the gutted bathroom.  Matt was always there when he said he would be and was very responsive to my questions and concerns.  The bathroom is awesome and Matt and his guys did an excellent job.I would hire Matt again.