M & M Services

Last fall, projects and expectations were discussed with Mike and an estimate was given. We put down a deposit on December 4th, 2018 of $1393.00 "in good faith" and Mike immediately ran my card via Square, and said he would hold it in an escrow account until he had done the work. However, weeks and months went by without him showing up to do the work. When we asked to be scheduled, he would give reasons as to why he couldn't work. He said he had injured himself falling off a ladder, bad weather, equipment was stolen, etc. We eventually decided that were no longer comfortable having him do our project and requested that he refund our money since no work had been done or looked like it was going to be done in the near future. I was advised to let my husband do the communicating with Mike to streamline the process but Mike continued to contact me instead and avoided talking to my husband. Once he realized that we were serious about dropping the project and were now involving Angie's List, he contacted us numerous times, offering discounts on his labor, asking for a second chance to "make it right" and to retain our business, but we felt more comfortable just cutting ties and we let him know that we had already decided to use another company. Now, almost two months after that conversation, no money has been returned and we are now escalating it to Angie's List Resolution Center.

This company was easy to work with and was professional in every way.

It turned out very well. They did a good job. They worked in the snow to get the job, very nice of them.

Mike’s recommendations were far better than what we had picked out to use. We also liked that he waited for a several-day-drying time. He left us with extra paint, as well as instructions, but we haven’t needed to do any touch-up??. It has been about a year, and the deck still looks like he did it yesterday. He’s personable, answers ALL your questions and takes the time to educate you on the best up-keep!

They are excellent!

Mike was prompt and always let me know when he was going to be doing the work. I was very pleased with the quality of his work. I can now enjoy my back yard again! He was very aware of the weather and when the staining and sealing should be done!

Mike did a great job for a complex and challenging exterior painting project. He was punctual and responsive and finished the job on time. He also went above and beyond, researching various options for what paint products would work best for my project. I definitely plan to hire him again for other projects like my deck and railings.