MoldGone LLC

Went okay

MoldGone was somewhat hard to deal with but ultimately agreed to work on this until the air was normal and they had good reviews so I hired them. They did the first treatment and I had an air test done. It showed there was still high mold levels. I immediately asked them to return to fix it--as we had agreed. Jay argued and argued but eventually agreed to. On the day agreed, they claim they came but could not work since no one answered the door. We had already agreed I would not be there--and that both doors would be open so they could begin. Jay forgot to tell the workers AND he failed to call/e-mail me while they were there to ask me. So I am out ANOTHER $300 for the hotel and still no mold remediation. I again sent e-mails asking when they would come back. Jay admitted the communication failure was his fault but still said he would not reschedule the job. This time Jay refused to do the job--instead offering to just do "cold fogging" Next, Mike Mulieri(VP of the company) entered the picture. He assured me he would resolve the problem. Instead he made it worse. He dragged it out, argued back and forth with Angi and still refused to refund money or do a re-treatment of my place. I view MoldGone as slick, dishonest folks who try to talk their way out of any problem- but not actually remedy their mistakes. Now I'm on my way to the courthouse.

Fantastic

Everything went well. No issues. Technician arrived before scheduled time and was provided helpful information.

We had very poor communication with Jay from MoldGone. He initially offered a set of 4 initial services. We asked for a lift tape sample and asked him to contact our tenant to arrange a time to do the work. Jay said he could do both; agreeing to contact the tenant on May 28. Almost a week later (June 2), he said the tenant should contact him. She had thought she had and he hadn't shown up but he was sure they weren't scheduled to see her. It wasn't clear why they wanted her to initiate the contact. Eventually they made there way to our house and did a visual inspection rather than a lift tape sample. The whole reason we hired them was for a sample. Jay was very rude and unapologetic on the phone and didn't have an explanation for what had happened.

Jay showed up to give the estimate within a couple hours of my request. His crew came by a few days later to complete the project, and they were timely, professional, and very courteous.

Job well done.

Yes. They were professional, on time, explained what was needed and completed the job as explained.

Honest company which based on a quotations I received, is hard to come by. Jay came promptly to inspect the mold I had below my kitchen sink from a previous faucet leak and provided me with an estimate later in the evening. John came two days later to fix the issue. He was very professional and communicated well. I would strongly recommend this firm.

We called them due to concerns about potential mold in our son's bedroom. They came, tested, and the results were negative for problematic mold/air. In an industry rife with con artists, this was very refreshing. Highly recommend!

Amazing service with equally amazing results. Look no further you found the best mold service. Jay and his team are fantastic.

Great service . He's really good , fabulous. He's just so thorough. I would definitely hire them again.

I would highly recommend Moldgone. They were extremely efficient and solved my repair issue. They were timely and knew exactly what to do. The customer was great.

Fantastic.

This was a great experience. I am very happy to have found Moldgone LLC. Everything was smooth from start to finish. The inspection was fast and simple, I received the quote quickly and the price could not be beat. They set the appointment and all communication in between were timely and informative. Jason & Curtis were my techs. They were friendly, fast, thorough, and did a wonderful job cleaning the model and repairing the area. I hope I never have mold again, but if I do, I will call them! Wonderful service and experience!

Excellent services, extremely competent and trustworthy, simply one of the best service professionals I've worked with.

The remediation and technicians were excellent! They explained what they were going to do, covered and taped damaged location including vents, etc. Removal of the damaged areas and replaced with mold resistant drywall. I am very pleased and my health has stabilized some because of their great work.

This was my first mold remediation experience, so I did not know what to expect. A long term leak behind a cupboard wall finally showed up. John, my tech, cleaned everything out everything down to the studs and left everything neat, white and ready for plumbing repair. He also cleaned out a long term low-grade problem in the basement, common for old houses like ours. For the first time in years the vague, musty smell has gone. From my first contact with Jay, who did the estimate and quickly squeezed me into his schedule, to the actual remediation, I knew I was dealing with pros. Thank you, Jay and John, for a great job; worth every penny!

I requested a mold check. Jay came promptly, and sent a proposal for remediation. The job was carried out very smoothly, excellent communications with the company, including pictures. Perfect cleanup. Responsive, efficient and professional.

The technician was very professional, punctual, wore appropriate PPE, and gathered the air samples quickly. Also provide a comprehensive report of the results.

leaking window resulted in mold in wall

They did a great job.

Tests went fine Had low level of normal mold..non toxic. Then they cleaned and sealed areas. One area required removing sheet rock, sealing and reinstalling new waterproof Sheetrock and molding. Looks great.

Jon, Jason, and the rest of the team at MoldGone are true professionals, and I wholeheartedly recommend them for mold remediation service. We had recently purchased a historic townhome in the Logan Circle neighborhood of DC which we knew to have significant mold issues. However, aside from a very obvious source in the sub-basement, we were not certain if/where other sources of mold growth were present in the home. Jon was very thorough on his initial visit, and used a moisture meter along with a keen eye to locate potential areas of mold growth behind drywall that another company's estimate had ignored. Mold was indeed present in these areas, and we were glad to both have it treated, and to receive feedback-about/remediation-of the underlying sources of the moisture that lead to the growth in the first place. Air quality post-testing revealed a job very well done, and to boot Jon graciously even offered to return in the spring to do a second follow-up test at no additional charge because of weather conditions on the day of testing. Beyond the high quality of the work, the team was a pleasure to work with: kind, patient, responsive, and available by both cellphone, text, and email. We can now, literally and figuratively, breathe easier and be without worry about moving into our new home! Big thank you to Jon, Jason, and the whole team at MoldGone!

From start to finish, the staff at Mold Gone were completely professional. Mike came out for the initial consultation letting me know exactly what was going on and what was needed. John and Henry performed the work, walking me through every step of the way. When they left, they cleaned up the work area. I had water damage in an area of my basement. Not only did they treat the mold, but they replaced the woodwork that was damaged. I would definitely recommend Mold Gone to perform any mold related work.