Most Wanted Construction

"We are sorry to hear that this client was dissapointed. We informed the client right away that he bought a stucco deal but the job he wanted done was a smooth plaster design on a side wall which we have not done a lot of before. We made the client aware that it may not look perfect and if he wanted to refund the deal and use someone who was more experienced he could. The client said it was a good deal and he wanted to go through us. Our first technician actually did a good job and he used the material that the client provided which made two small cracks. He called us two weeks later when the cracks showed up and he requested the contractor to come out. At the time the contractor was very busy and was not able to come out right away. When the contractor came out to finish it he fixed the plaster to the clients satisfaction."

"This review has taken us a while to repond to for two reasons. 1. We are going through a legal issue with this client and 2. We are dealing with one of our close family members being diagnosed with Cancer. This client has failed to mention that she is being sued by our company for non-payment of this job. We have been in business for over 10 years and this is the first time we have ever had to sue a client. There are a few very untrue statements in her review we would like to address. First of all we did not or have never used Home Depot Workers. We have one hispanic worker which she kept referring to as a Home Depot worker which was very disrespectful and hurtful to this individual. You think she would have more compassion since she herself has recently moved here from a different country. Second of all there were no issues with the bathroom at the completion. This is the first time we are hearing about it from the client in this review. We have attached pictures below of the finished bathroom. Third the client was not unhappy with our tile work because after her shower was completed she had our tile worker do additional tile wainscot on her bathroom walls (shown in our photo gallery under clients name). We did have a different tile worker initially on her job that did cancel on her rwice. We fired the worker immediately and canceled a check (not bounced) that we had given him for the job. We apologized and asked if she would like us to bring over our other tile worker. She said she wanted to continue with us and we immediatly had our other tile worker over to her job to complete. She was very happy with him and his work. We only had 3 workers at her job the whole time and Chris was there a majority of the time. We have texts from her up to the completion of the job showing that she was ok with the work. We require the balance to be paid at the completion of the job which she was fully aware of. When the job was completed on her time line she informed us that she did not have the money to pay and would pay us on Monday. After several phone calls and 4 texts on Monday she finally texts us that she is out of the county on an emergency and would not be back for 3-4 weeks (which we found out was untrue). This is the last we have heard from the client and if there was an problems like she claims we were never told about it or given the oppertunity to correct them. We feel like this client is trying anything not to pay her bill and discredit our company. Please look at the pictures in our gallery under clients name and judge for yourself."

"We initially let with the client and looked over the job. We gave this client additional discounts to fix her plaster walls that needed to be done due to the condition. We told her at that time that it would take around 3 weeks. When she canceled the job we were at 3 weeks not 4 and we had 3-4 more days of work left. We did give the husband a list of what we would need to purchase and how much tile to purchase. There was a big lack of communication between the husband and wife for this job. We would have the wife call us with something and then the husband would call and give us different information. When the contractor spoke with the husband the first day our tile guy started the work he reminded the husband that he needed to purchase the tile and our tile guy would pick it up in 2 days after he floated the shower walls. When our tile guy went to go pick up the tile we found out the client never purchased it. We tried to contact the husband but could only get a hold of the wife and she said they did not know they were suppose to purchase it. The tile was then ordered and this through the job off 3-4 days. All and all the clients were nice but difficult to work with. We were disappointed it ended up this way."