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Most Wanted Tree Care
Lawn Care Maintenance and Mowing, Tree Service, Sprinkler - Backflow Valve,
About us
All your tree maintence needs. Whether pruning, thinning out, or even very difficult removals. We have professionals on staff to get the job accomplished properly! Whether big or small... There is no job we cant handle! Also having a crew that has worked together for a number of years, leaving an impression and smile on your face every time! As well as having honest salesmen... That will advise you properly, with no unwanted salesmen pressure, as to what steps you should take to recieve the best result. OUR GOAL IS TO TREAT YOU AS FAMILY... NOT JUST BUSINESS!!!
Business highlights
Emergency services offered
13 years of experience
Services we offer
Maintenance and removal, Tree Service, etc., pruning, stump grinding, trimming
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.785 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 14% | ||
| 5% | ||
| 2% | ||
| 0% |
Showing 1-25 of 85 reviews
Laena L.
Jun 2016
unknown
James W.
May 2016
unknown
Paul S.
Apr 2016
unknown
Response from Most Wanted Tree Care
"Thank you. We appreciate your business. It was great working with you. Don't hesitate to call again."
Steve H.
Feb 2016
unknown
Response from Most Wanted Tree Care
"Thank you so much for your business. We appreciate working with you. Don't hesitate to call if you need us again."
Mary S.
Dec 2015
unknown
Response from Most Wanted Tree Care
"We apologize for the misunderstanding. We never insinuated we had a bucket truck. We also didn't use spikes to climb in her tree upon her request. At the end of the job the customer was very satisfied. We always do a walk around and check before leaving. In advance, we have her the option not hire another company with a lift, but she agreed to go ahead with our company. So not sure why the average grade. We strive to satisfy every customer. If there was a piece that came off, it was needed. We were lightening up a whole side of the tree over her house that needed to come down due to severe cavities as a result of storm damage. But she did not want the tree down. So we advised to at least remove weight over house. She agreed. Customer was happy when we left. We appreciate your business and glad you chose our company. Have a great new year."
Ruth J.
Dec 2015
We had to reschedule once because of weather. On the day we rescheduled the crew arrived promptly and got to work. Completed the work and did a great job of clean up. Recommended them to my neighbor. <br />
Response from Most Wanted Tree Care
"Thank you very much! It was a pleasure working with you. If you have any future projects, don't hesitate to contact us. We appreciate your business."
Robert R.
Nov 2015
Adam and his crew are top notch. Honest, straightforward, and reliable. MWTC does great work and they do a great job cleaning up, too. Communication is top notch. If they need to reschedule due to weather, etc. I always get a heads up. You're a fool if you use any other tree service in KC.
Response from Most Wanted Tree Care
"Thanks. We appreciate your business and faithfulness. As you know, no need to hesitate if you need anything else."
Dan S.
Nov 2015
unknown
Response from Most Wanted Tree Care
"Sorry for the scheduling issues. Next time we will try and enhance your experience. Thank you for your business. We appreciate you."
Tom W.
Nov 2015
unknown
Response from Most Wanted Tree Care
"Thank you for your business. We look forward to working with you in the future."
Mike M.
Oct 2015
unknown
Response from Most Wanted Tree Care
"We're sorry you're experience was not better. However, if there anything we could do different please let us know. We understand there was a time delay. However, this was at our busiest time of year. We apologize for not getting it done any sooner than we could. Thank you for your business."
Terry T.
Oct 2015
This experience reminded me of my junior year of college. I briefly dated a young lady that was considered by many to be drop dead gorgeous. Looking at the cover, she was a 12. Looking under the pages, she was a 7. So while at first glance she was too good to be true, three weeks of dating revealed the true personality. The luster quickly faded. Similar story here.... <br /> <br /> Adam came out and bid exactly what I wanted. The other 2 bidders tried to oversell. +1 for Adam. <br /> <br /> His crew came the day he promised. 2 of three were very personable. One, not so much. +1 for Adam. <br /> <br /> The work of the crew was top shelf. Seriously well done. I could not ask for better work. Or for better attitude from the guy who is balancing on limbs with a rope tied to his waist. If nothing else happened, these guys would get a 15 on a scale of 10. +3 for Adam. On a 10 point scale, he is rock solid 15. <br /> <br /> But something else did happen... <br /> <br /> Last March, my wife surprised me with a trip to Savannah, GA for my birthday, and part of that was a replica of the Bird Girl statue. The fiberglass statue weighs less than 50 pounds, and, to prevent theft, is cable locked to the tree in my backyard. It is way too easy to carry away. <br /> <br /> Work day arrives. No one knocked on my door. In fact, if I had not heard the chainsaws, I would not know they arrived. I walked out to greet the crew and was met with a attitude of one the men hastily moving equipment, outright avoiding me. As the crew was finishing, I realized why. They ripped the arm off the bird girl when they tried to move it in haste. Bird girl was wingless. I called Adam. No reply. <br /> <br /> Adam eventually arrived (and if I did not walk outside, I'd have never known he was there). He first stated that they repaired it best they could, and then after being asked to pay to replace it, immediately went in to (not so) subtle insults as to why this was all my fault. Paraphrasing.... "Who would secure a statue to a tree?" Followed by "Who the leaves their sprinklers on while my guys are site," and the real killer "You jacked me down to $700 for $1000 of work." I did not make him take the job. I offered to pay in cash if he lowered his price by $50. He accepted. <br /> <br /> I originally hastily concluded that it was tree damage that killed the bird girl. What apparently happened was the worker went to move it (he likely thought it rather heavy) and broke the arm when the cable drew tight. Once I learned that I conceded that it could have been avoided if I moved it. But like so many of us that have a 60 hour a week job, and a busy life, I did not get it done. But I would also suspect that it would not have been difficult to knock on my door, tell me that they arrived, and ask that I move anything that is in their way. The cable is quite obvious and has bright orange ring on it. Do that, and you remove all risk of liability. Lessons learned. <br /> <br /> I agreed to 50% liability on the broken statue. Move on and move forward. AND his crew did a wicked awesome job. Seriously, if you don't foresee any potential dispute and the price is right, hire them right away. The problem is, who foresees potential disputes? The absolute worst part of this is that I wanted a company that does a great job, and that can come out every year to do $500 to $750 worth of trimming. I'll gladly pay for quality. But not at the cost of being insulted when an unfortunate accident occurs. To me, the whole point of this reviewis not who is at fault. It's how customers are treated when you don't like their request.
Response from Most Wanted Tree Care
"When the crew arrived at the job, there was contact as the customer contacted Adam to confirm they were there. The customer had been on the schedule for 3 weeks prior to arrival. Outside of that, it is custom for us to begin to move whatever items are below the trees we are working on, for the last thing we want to do is make our customer come out and work as we were hired to do. One of the employees had grabbed the statue, not realizing it was locked to the tree with a buried cable. Upon grabbing it and lifting it, being fibreglass, it didn't take much and the arm broke. The customer did contact Adam, leaving a disgruntled message. Adam showed up to evaluate the situation and discuss with the customer. As he was talking to Josh, ther owner, about what had happened, the customer approached. Without hesitation Adam politely greeted the customer, to here his side of the story. At that time, the customer was angered, which rightfully so, as a gift was broken. He spoke a grew choice words, and blamed it completely on the guys. Adam admitted to him that one of our guys could've asked him to move it, however, with the given prior notice to our arrival, that we assumed it would have been moved of he wanted it done, considering it was attached unknowingly to the main tree receiving work. At the time the customer walked out, his sprinklers turned on, spraying our group of guys right beside them. After the customer continued to apply 100% liability to our company for the damaged statue, Adam had politely implied that there could've been steps to prevent this all, as the customer knew of our arrival. Yet, left the gifted statue with only sentimental value chained to the tree, as well as never turned his irrigation system off, resulting in spraying all the employees. The customer angered, walked off without discussing arrangements of handling the situation professionally. The business never used any words the customer proclaims here, note how he stated, "I'm paraphrasing." After the customer walked off, Adam had continued to discuss with the crew, trying to reconfirm liability of the incident. The customer then walked out, requesting to speak to Adam again. He then approached and apologized for his attitude and agreed to split the cost of the statue, in the amount of $200. Of which, Adam without hesitation agreed to. We are a customer satisfying company. We respect our customers, and our business. The last thing we want to do is curse our customers out, and leave them unsatisfied. We can assure not one of our customers has had such a dilemma with us. As none in the future will either. We are sorry for the experience this customer had, but took every avenue we could to accommodate the situation. Again we apologize and don't know of what else we can do to make this right. Thank you for your business."
Louise B.
Oct 2015
unknown
Response from Most Wanted Tree Care
"Thank you for your business. It was a pleasure working with you. Feel free to contact us as any time for future needs."
Daniel C.
Oct 2015
unknown
Response from Most Wanted Tree Care
"We're sorry your experience was not better. We strive to accommodate our customers. If there is anything we can do next time to enhance our performance let us know."
Theresa H.
Oct 2015
unknown
Response from Most Wanted Tree Care
"Thank you. We appreciate your business. Contact us in the future for any further needs."
Marie E.
Sep 2015
unknown
Response from Most Wanted Tree Care
"Thank you! We appreciate your business. Feel free to contact us with any of your future needs."
John M.
Sep 2015
unknown
Response from Most Wanted Tree Care
"Thank you for your business. It was a pleasure working with you. Please don't hesitate to contact us in the future for any needs that you may have."
Debra W.
Aug 2015
unknown
Response from Most Wanted Tree Care
"Thank you for your business. We apologize your experience was not better. Next time we will strive even harder to complete the task. Thanks again"
Rita P.
Aug 2015
They sent a large crew and were very friendly, helpful and after they finished each tree, would ask me to inspect it. If I wanted more limbs trimmed, they did so willingly. They cleaned up the area - even the street - and were done amazingly fast, but accomplished all that I asked for. <br /> Adam Brown was easy to work with and responded very quickly after I purchased the deal. He was very honest that it may take longer than usual to do the work because of his workload. Even though I had a tree down from a lightening strike, I stayed with him, even though he said I could contact Angie's list for a refund if I needed the work done quicker. As it turned out, it was not a long wait and I am so pleased that I didn't look for someone else. <br /> I have highly recommended this company to various friends in need of dependable and affordable tree serviette. <br />
Response from Most Wanted Tree Care
"Thank you! It was a pleasure working with you."
Rob A.
Aug 2015
unknown
Response from Most Wanted Tree Care
"Thank you. It was our pleasure doing business with you. Don't hesitate to contact us for any future needs."
Sally M.
Aug 2015
These guys did a great job. They showed up on time for the estimate and on the day to do the work. Everyone was very professional and polite. Did all the work they promised and clean up everything before they left. I plan to use them for all my tree work in the future. I highly recommend this company.
Response from Most Wanted Tree Care
"Thank you. It was great doing business with you. Look forward too working with you in the future."
Crystal K.
Jul 2015
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Response from Most Wanted Tree Care
"We apologize for any lack that there may have been. With all the storms we have had it has mixed up our schedule quite a bit. However, we did communicate the entire time if there was an issue. We appreciate our customers and strive hard to accommodate them. Again we apologize if there was something we could've done better."
Larry L.
Jul 2015
They were personable, and worked very h****** this project. Clean-up was done very well. <br /> Good job. <br /> <br /> <br />
Response from Most Wanted Tree Care
"Thank you. We appreciate your business very much. Contact us if you need anything in the future."
Brian H.
Jul 2015
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Response from Most Wanted Tree Care
"Thank you for your business. Sorry if there was something we could've done better and didn't. Look forward too working with you in the future."
Carol H.
Jul 2015
They could have done one thing better, they could have cleaned up after themselves better. They didn't clean up some broken branches as well as they could have. I have a brand new roof on my house and they did take extra care to make sure none of the limbs fell on my house and damaged my roof. I would hire them again because they were so careful with the limb that was growing over my house and didn't damage my roof.
Response from Most Wanted Tree Care
"Thank you. We appreciate your business. We apologize if there was a little left in clean up, we typically focus in on that. Not very often we miss something. Next time we'll give extra effort."
Candice F.
Jul 2015
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Response from Most Wanted Tree Care
"Thank you for your business. We look forward to working with you in the future."
Licensing
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FAQ
Most Wanted Tree Care is currently rated 4.7 overall out of 5.
Most Wanted Tree Care accepts the following forms of payment: CreditCard
Yes, Most Wanted Tree Care offers free project estimates.
No, Most Wanted Tree Care does not offer eco-friendly accreditations.
Yes, Most Wanted Tree Care offers emergency services.
No, Most Wanted Tree Care does not offer warranties.