Mount Up Moving Services,LLC

They’re were timely, professional, friendly, affordable & handled my belonging with care as if it was there own.

I went great! They were punctual and very professional. I would definitely hire them again.

For long distance moves which is what my family did, would not recommend Mount Up. They are not setup well for unexpected complexity that generally goes along with the moving process. Ultimately, their level of professionalism and responsiveness just does not match up to other moving companies.

Movers arrived on time at 9am, began to work but they were going very slow (took 1 hour to get my dresser down the stairs). My wife was there as I had to work and she was going between the new and old house transporting fridge/freezer items when she got a call from the head mover that he had bad news and she would have to call his boss. She immediately left to go back to the old house, called the boss and was told he was on his way to the site. When she pulled up to the house THEY WERE LEAVING WITH THE MOVING TRUCK AND HAD UNLOADED ALL OUR ITEMS ONTO THE PORCH. The movers told their boss it was a SEVEN BEDROOM house and my wife had misrepresented this when she booked. Suffice to say, its not a seven bedroom house. This was at about 1:15pm. We was unable to get a straight answer for about an hour about what was going on as she frantically called any moving company she could find to see if/when they could come and at a minimum secure our belongings - as she could not even lift them to bring inside since she is pregnant. Eventually they were able to get a new crew out from Mount-Up including the two owners (~3pm). They did a pretty good job, they got as much done in 45 minutes as the previous crew had done in 3.5 hours. The move was completed at 11pm after they spent about an hour trying to figure out how to put together my daughters crib since the mover who disassembled it had walked off the job. At the end, they said they would generously take off the 1.5 hours during which they were not actually present - they wanted to charge from 9am-11pm - but I had to explain there was no way I was paying prior to 3pm. Somehow they thought I was going to pay for the time they spent unloading our items onto the porch or the time my pregnant wife spent crying as they drove away? I would not use them again and it was a horrible experience after being assured numerous times earlier in the day that they would take care of us/my wife. They scuffed/scraped dressers, walls, stairs, etc. but ultimately the owners stepped up and did what needed to be done to mostly complete the move that day. They decided to randomly leave several items behind, including a dresser and some bins in our master bedroom so we have had to deal with that ourselves. I don't fault the owners (other than the pricing issue) but when you have other options, why would you use someone who could do this to you?

I used two other moving companies before and I will never do that again. I found me a excellent moving company that cares about your furniture. I had to reschedule twice they were very accommodating. I am very happy I used this company for my services. Go Mount Up

I would definitely us Mount Up Moving Services again. They did a fantastic job on one of the hottest days ever. They were on time and stayed professional through my entire move. They paid close attention to detail with all of my furniture. Making sure that every piece was safe on the truck. This is a A+ moving company. I will be referring them to family and friends.

DO NOT USE THIS MOVING COMPANY. I hired the movers to move a 1bed 1bath apartment. I packed everything in advance to make sure that the move went smoothly. I was scheduled for a 1pm move and the movers came at 4:45pm. They were careless and caused damage to my bedroom furniture. The damage includes poor installation of my bed (my base board fell when I tried to make my bed), a hole on the bottom of my dresser, broken glass, and tons of scratches and dents to my furniture. In addition, the movers used the time I paid for to make multiple breaks to the gas station to buy drinks. I have tried to call Lavelle many time to find out how they will remedy the problem but no one in the office is picking up my calls. This company is not professional. If the company is truly what they claim to be, they would answer my calls and handle my complaints seriously. I am a graduate student who spent my hard earned money to get quality service and that is NOT what I received.

I was so impressed with this service and the two young men who helped with my move (Curtis & Tommy). I was told they’d arrive between 8-9am…they provided a courtesy call at 8:00 and arrived at 8:30. They got right to work and I have to mention how well they worked together.  I was impressed with how well they communicated with one another while maneuvering some of my larger, heavier pieces through difficult spaces. They were very pleasant, professional and respectful!  I highly recommend…  

Very well! The guys were great, and even when it became clear that the job was bigger than anticipated, they were fair and very patient. I would definitely recommend them!

Lavelle, Miss Elma, Sammy & Jerry at Mount Up Moving were magnificent to work with! With so many moving companies to choose from, it was a bit overwhelming whom to hire. However, I'm glad I decided to use Mount Up Moving where you're, literally, treated like family. The movers, Sammy & Jerry, arrived at the site exactly at 8:00 am and began loading the truck right away. Also, they were polite, efficient and thoroughly explained the terms of Mount Up's Moving Agreement. I decided to use this company based on the wonderful reviews posted on Angie's List. If you're looking for a top notch moving service call Mount Up Moving at (216) 262-6702.

Very affordable. All three guys were very polite and courteous. Went above and beyond what I expected. Fast, efficient and took great care to ensure my furniture arrived safely. Would definitely hire again. I even asked for business cards to hand out. Compared to all the other quotes I received, Mount Up blew everyone out of the water! Moving shouldn't be stressful and they made sure it was a pleasant experience.

This Moving Company was very reliable and effficient! Even with my last minute changes they were still very understanding and accommodating! They were even offered me an earlier time because they had finished the prior job early! This company was very professional and time savvy! They were very organized and wrapped every fragile piece of furniture to assure that it wouldn't be damaged during transport! My mom even asked for business cards for friends after seeing them at work! I've recommended them to everyone since my move experience went so well. I will definitely hire again if needed.

Mount up moving services moved me from Cleveland Ohio to Texas they did a wonderful job without a scratch. I would hire them again

It went great. They were very efficient and hard-working. The service was affordable. They were professional, organized and neat.

The movers showed up on time and moved my items fast. Nothing was damaged. Thanks guys

Very professional service throughout the moving process, communicated well.

They were very friendly, professional and courteous. Also very timely

Great. Very professional