Mr. Handyman of Nassau County

"Hi Ronald, Thank you so much for sharing your positive experience. It's wonderful to hear that you were satisfied with the efficiency and professionalism of the work completed. Your feedback is truly appreciated! Steve"

"Hi Marla, We're sorry you were unhappy with the results of your service. We do want to acknowledge that there were a few areas that needed touch-ups after the initial caulking work, which can happen from time to time. As discussed, we offered multiple times to return and correct those areas at no additional cost. We also explained that the caulk needed a full 24 hours to properly cure before being exposed to water. Several of the issues shown in the photos appear consistent with the caulk being disturbed before that curing process was complete. Even so, we still offered to come back and make everything right, but unfortunately that opportunity was declined. We always stand behind our work and genuinely try to resolve concerns directly with our customers whenever possible. We wish you the best moving forward. Steve"

"Hi Gabriele, Thank you for your wonderful feedback!!! It?s great to know you were pleased with the prompt service and professionalism during your furniture assembly. Your satisfaction is truly appreciated. Steve"

"Hi Carlos, Thank you so much for taking the time to write a review. We're delighted to know you had a great visit and truly appreciate your feedback. Steve"

"Hi Steve, Thank you for taking the time to share your feedback. We're glad you had a positive experience and appreciate your rating Steve"

"Hi [Member Name Removed], Thank you for sharing your feedback. It’s wonderful to know that you’re pleased with how your furniture turned out. Your satisfaction with our work means a lot to the team! Please feel free to reach out to me for your next project."

"Hi [Member Name Removed], Thank you so much for the 5 star review!!! Steve"

"Hi [Member Name Removed], Thank you so much for your kind words! We're glad to hear you were happy with our responsiveness and communication. We always aim to leave your space as clean as we found it, so it’s great to know that stood out to you. If you ever need anything in the future, we’re just a call away! Steve"

"Hi [Member Name Removed], Thank you so much for the thoughtful review! We're thrilled to hear that our team’s professionalism and attention to detail made a positive impression. We always treat every job as if it were our own, so your feedback truly means a lot. We’d be happy to work with you again anytime!"

"Hi [Member Name Removed], Thank you so much for the amazing review! We’re thrilled to hear you were happy with our work and that we could help on short notice. It means a lot to receive an “AAA rating” from you! Looking forward to working with you again in the future. Steve"

"Hi [Member Name Removed], Thank you so much for your kind words! We're glad to hear you found everything neat, clean, and efficient. We truly appreciate your feedback and look forward to welcoming you again soon! Steve"

"Hi [Member Name Removed], Thank you so much for your kind words! We're thrilled to hear that our repairman provided knowledgeable and efficient service. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. We look forward to assisting you again in the future! Steve"

"Hi [Member Name Removed], Thank you for taking the time to share your experience. We're very sorry to hear that your expectations weren't met and that you felt the charges were unreasonable. We understand how frustrating it can be when parts received from the manufacturer are incorrect and impact the completion of a job. While we do our best to be transparent about potential delays and associated service fees—especially when a scheduled visit can't proceed as planned. Regarding the van fee and hourly rate, these are standard charges for logistical needs when equipment or parts require transport. That said, we never want a customer to feel that a resolution is "insulting," and we regret that our offer fell short of making things right in your eyes. We truly value your feedback and would welcome another opportunity to speak directly and work toward a more satisfying resolution. If you’re open to that, please contact us at 516-349-7500 or let us know a good time to reach you. Thank you again for bringing this to our attention—we’re always working to improve. Steve"

"Hi [Member Name Removed], Thank you for your feedback! We’re delighted to hear that you’re pleased with the door installation and that Paul provided excellent service. We look forward to assisting you again in the future. Steve"

"Hi [Member Name Removed], Thank you for sharing your positive experience with us. We're delighted to hear that you were pleased with the prompt and efficient service provided and that your exercise machine is working well! Your feedback is greatly appreciated and we look forward to the opportunity to assist you again in the future. Steve"

"Hi [Member Name Removed], Thank you so much for the GREAT review!!! I am so glad to hear you enjoyed Paul's service. Please feel free to reach out to me if there is anything else we can do for you. Steve"

"Hi [Member Name Removed], Thank you so much, for your fantastic 5-star review! We're thrilled to hear that you had a positive experience with Mr. Handyman of Nassau County. Your feedback is greatly appreciated and inspires our team to continue delivering excellent service. Steve"

"Hi [Member Name Removed], Thank you so much for the five star review!!!! Steve"

"Hi [Member Name Removed], Thank you for your kind words! We are thrilled to hear that you had [Member Information Removed] positive experience with our staff and that you found them to be pleasant, professional, and informative. We truly appreciate your feedback and look forward to the opportunity to work with you again in the future. Steve"

"Hi [Member Name Removed], Thank you for taking the time to leave us a positive review! We are glad to hear that Paul was able to help you with removing your old a/c and installing the new one. If you have any other home improvement projects in the future, please don't hesitate to reach out to us. Steve"