My Garage & Gates Inc

Great process. The gentleman was nice. Unable to communicate fully. Cleaned the are well. Finished in a timely manner. I tried to communicate with the work about the lock but we got nowhere. So when someone called to receive the other half of the payment; I shared my concern. I am disappointed with the hardware, it was placed on the outside of the gate as opposed to the inside where I could lock the gate from the inside. The manager came out to check. His solution was to add a bracket with holes to be able to lock from inside. I want the hardware to be placed right. I suggested just changing it; unscrew it and place it on the correct side. He said it was already balanced so he could not change it. So I am stuck like chuck unless I pay someone to rebalance and change the hardware. Why should I after paying over $800 for a gate with steel rods? If they would have made the changes or at least place it correctly. I could be completely satisfied. Who wants the lock on the outside of a gate from a backyard. We go in and out of the gate. So if it is lock from the outside, we can only go in the gate from the front. Besides, I do not want others to have access to my security capabilities. My only disappointment with the work. Otherwise satisfied. If you are paying insists on getting what you want period.

I needed exterior gates/doors in my fence and after calling a couple of other fence companies who refused to do the work because it wasnâ t enough work to justify sending out a crew, I found My Garage & Gate on HomeAdvisor and they sent someone right away to measure and show me some options. Then within a couple of daysâ during the holidays nonetheless, I had my gates/doors installed. Everyone was friendly and the quality of the doors seems very good and should last a very long time.

Prompt service

Courteous and conscientious

I am very pleased with the whole experience with My Garage & Gates. Every appointment was on time. The process of installing the fence posts, gate, and opener was exceptional. The installation was based on my inputs as to whether swing in or swing out gate, from which side it was hinged, whether I wanted staggered fence top with my sloping fence line or level at top, how low I wanted the fence to the ground, where I preferred the control box, etc. I am very pleased with it. The fence sections are custom made to the exact dimensions between the posts and are welded in place. The fence is well protected with corrosion protection primer and paint. The remotes were set up along with two keypads I wanted and WIFI hub using MyQ app on my cell phone. The installers were all very skilled and very courteous. I couldn't be happier.

They were very prompt and did exactly what we needed. Did not try to up sell. Showed up on a weekend to provide estimate and came back on Monday to do the work. Did great job and cared about doing work well. Highly recommend.

Very good work and timely.

Good

It has been five weeks since gate was installed. I had planned on spending $600 less than what I paid but wanted a more stylish gate with embellishments. The gate looks good and I feel better about my backyard not being exposed to pets and strangers. The only issue I had was the installers left a 4 inch opening from the ground which I asked to lower the gate to 2 in due to small animals crawling underneath. I did not have an issue with them making the adjustments. Overall I am happy with the product but it has only been 5 weeks... The gate isn’t used often so hopefully it will continue to work 20 years from now

Liron the sales associate was amazing and informative. The installer was efficient and cleaned up everything after he was done.