Nashville Hardwood Floor Care LLC

I paid for Nashville Hardwood Floors to come polish my wood floors. The company representative came out, only to tell me he could not do the job. When I asked for a refund for the prepaid service (not performed), neither Angie’s List or Nashville Hardwood Floors were willing to take responsibility. In the end, I have donated this money to Angie’s List/Nashville Hardwood Floors. I haven’t used either since, and will certainly not recommend their services to others. Very disappointing experience, given these were both recommended to me when I became a new resident and business owner in the area.

Michael came over right away after my call and repaired my floors the very next day. He did an exceptional job, bringing the floors back to their original appearance and condition. He is a hard worker, who takes pride in his work; in fact, he has elevated hardwood floor cleaning to an art form. He also values customer service and delivers a quality outcome. I would definitely call on Michael again if I need hardwood floor help. However, Michael has taught me how to maintain the floors effectively -- another valuable part of his service.

We are getting ready to sell our house and did not feel that we should invest in refinishing the floors and allow next owners to choose the type. NHFC, for the second time, cleaned, polished and buffed the floors and they look great. There is nothing to help the areas where the floors have lost their finish but they did a great job at making them look the best they can.

The guy came to my daughter's condo and was very nice. He explained that her floors needed a lot more work that what the coupon covered to look good and that having them cleaned and polished was probably not a good investment of our money. He said if I contacted the office, they would give me a partial refund, which I feel would have been fair. I contacted the office. They took my address. I never received any refund from them. Thus, my rating.

Fully satisfied with the services provided. Mike educated my on my floor, what cause the issues to my floors, and how to prevent in the future. He even pointed out multiple things that weren't coming clean while doing the job that I would have never have picked up on. Most people would have taken the money and gone, I would've never noticed. He came back and worked on his hands and knees getting every detail clean. Floors look great and I have good cleaning products to take of my floor going forward. You're not going to find anyone that will take care of you place like Nashville Hardwood Floor Care.

Our service was provided by Michael. He was very professional, caring, and wanted to make sure that I knew how to follow-up with care for the floor. He represented Nashville Hardwood Floor Care well!

Awesome experience - cleaned my existing hardwood floors to match newly layed adjacent floors and I can't tell the difference were the new boards just slightly difference. I learned a lot and look forward to a good annual cleaning!

Perfect in every way.

Excellent! He is a true professional and won’t “oversell” what you don’t need. I would very much recommend him to all my friends and neighbors. I couldn’t be happier with the floors and with the work that Mike did.. he cared enough to stay until the job was completed to my satisfaction. ( over 15 hours!!!) He is a gentleman with much integrity and character.. you will not regret your decision to hire him.

Great. Fantastic job

The process was thoroughly explained and professionally executed. I am very happy with the results.

According to expectation.

super clean, did wonderful job! Highly recommended.

It's amazing what a difference the solution and cleaning supplies make to keep our historic floors in good shape.

Fantastic! Wonderful work and even took the time to educate me on how to take care of my floors, even though it would mean less work for him in the future. Have used since and quality of work and products is exceptional!

I have used this company twice in the past few months and plan to use again next year. I am obsessive compulsive when it comes to my hardwood floors. My home was built in 1929 and the quality of the wood a lot different than used today. Mike really knows his business and strives to please. His process is a bit lengthy and he is a perfectionist. The end result is worth it.

The floor looks great! But it was a day long job, which he told me it would be...it was just a LONG process. He arrived at 8 a.m., and left around 5. The difficult thing was keeping my pets closed up, and then moving everything back where it belonged.

<p>Outstanding.  Very professional, thorough, and friendly.  It is refreshing to find folks who take their work this seriously and genuinely care about customer satisfaction.  </p>

They were wonderful to work with. Explained what they would do and made my floors look like new. Explained how to take care of the floors in the future and provided floor care product. These floors shine brilliantly. Will have then come back for yearly maintence.

He did an awesome job. The floors looked brand new, like they should have in the first place. He came back out a couple weeks later to follow up and make sure the floors were still in order. I would recommend them.

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<p>I had tried many times to get the film off of my floors and get the shine back.  I just made them worse. I was told that they would have to be sanded and refinished.  Mike came out, explained his entire process for stripping and cleaning the floors and the results were better than I expected. In addition, he told me how to care for my floors in the future.  Mike was kind and professional.  I will definitely use him again and recommend him to others.   Worth every penny....</p> <br />

This company is great.  We did pay more than the coupon because the living room floor needed to be stripped, then polished, but the work was beautiful and well worth the money.  Their technician, Michael, was professional, knowledgeable, and responsive - going above and beyond in his effort to restore the original luster to the floors which had not been treated for seven years of traffic.  We have moved into a home with all wood floors and will definitely continue to use their service.  I have never been more impressed and highly recommend NHF to anyone. <br />