Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
National Floor Source logo

National Floor Source

Tile: Ceramic and Porcelain - Repair, Carpet Repair, Refasten, or Stretch, Wood Flooring Repair or Partial Replacement,

About us

National Floor Source has been servicing Northeast Ohio since 2006 and is built on 25 years of professional floor covering experience. Providing customers with name brand floor covering, superior service and installation. National Floor Source makes the floor covering process easy and worry free for all our customers, from our free shop at home service ("We Bring The Store To Your Door") to our high quality, lifetime guaranteed installation. National Floor Source also saves our customers a lot of money on their flooring purchase. Call Us Today For Your FREE No Obligation In Home Appointment. 330-312-4883. Free shop from home service, we bring all the samples of flooring we have available to view to your home or business. Free in home quote and shopping. Next Day installation available. We serve all of North East Ohio. We bring the store to your door. We are not taking on repair and refinishing jobs. We will repair previous customers floors, but are not taking on new repair/refinishing jobs.

Business highlights

Emergency services offered
40 years of experience

Services we offer

Commercial & residential sales & installation - carpet, hardwood, ceramic tile, vinyl, LVT & laminate flooring.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.790 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
7%
2
1%
1
0%
Showing 1-25 of 90 reviews
Jill I.
Oct 2020
5.0
Yes, I recommend this pro
Good. I would hire them again.

David J.
Jan 2020
2.0
$14,000
Price seemed reasonable. Installation was completed within 2 weeks of contract. Began having issues with seams separating about 6 months later. After 6 months of conversations/emails and involving BBB, the complaint has not been resolved. Their warranty is not worth the paper it is written on. Will never recommend them or the product.

Joe M.
Dec 2019
5.0
Yes, I recommend this pro
$600
Perfection !

Esther S.
Nov 2019
5.0
Yes, I recommend this pro
It went very well. Installers were professional and the product is excellent. I actually hired them twice.

Keith V.
Nov 2019
5.0
Yes, I recommend this pro
Went well, did a great job. Only complaint was the front door was wide open when I got to the house for inspection. Letting all the heat out of house. It was very cold that day.

Kris M.
Nov 2019
5.0
Yes, I recommend this pro
$3,400
Easy to deal with. The sales guy John always does a good job explaining everything and being easy to deal with.

Joyce M.
Oct 2019
5.0
Yes, I recommend this pro
$2,300
Installation was completed in a day and a half. Installer was professional and courteous and cleaned up all debris before leaving. I love the clean, modern look of the floor. It has truly transformed those rooms!

Tricia S.
Oct 2019
5.0
Yes, I recommend this pro
$2,500
Great! We love our new floor and this company was great to work with from start to finish.

RICHARD S.
Aug 2019
5.0
Yes, I recommend this pro
$3,877
Workers were friendly and professional and I would use them again. Them moved furniture before installation and returned it when finished. Got $500 off with coupon in Angie’s list book.

Tracy C.
Aug 2019
5.0
Yes, I recommend this pro
they were great!

Paul W.
May 2019
5.0
Yes, I recommend this pro
Great job. looks amazing. Wife loves it, and that is what matters most

Steve T.
May 2019
3.0
$16,000
They showed up when they said they would. The installers were great. I had several rooms done and spent $16K. The wood floor and vinyl is good quality and I have no complaints. I had issue with the carpet installed. It was a short textured carpet, not as dense as I thought it would be. It shows every foot print (including tread marks) and every wheel mark from the vacuum indefinitely. The carpet has no memory and does not rebound after being walked on. It's like stepping in mud where every footprint is preserved. I expressed my concern, but they said it was normal. I first heard several excuses and was told after a month it would relax and look better. Then they inspected it and told me it was the light from the windows making it look that way. Finally, they made me an offer to replace it if I bought two more rooms and a stairway in addition, but the total price was still more expensive than the competition. I ended up getting a higher quality of carpet elsewhere for less money.

Violet K.
Feb 2019
5.0
Yes, I recommend this pro
$5,800
the installers were very efficient, hardworking, and professional in every aspect of the job

James K.
Dec 2018
5.0
Yes, I recommend this pro
National was great. They were able to start earlier than expected and the vinyl plank floors are beautiful. They even replaced the sub-floor in one of the rooms and removed some unlevel tile at no additional cost.

Bohdan C.
Nov 2018
3.0
$3,500
The first crew were unprofessional the trim work was horrible! I complain. Had to wait a month! They sent a second crew to replace all the trim work which he was outstanding! Wish he was there in the beginning!

Terry R.
Aug 2018
5.0
Yes, I recommend this pro
$5,000
The job was done in a professional manner. Chris and Steve, the installers of the floor, were skilled and very nice guys. They worked extremely hard at making the job perfect. They went above and beyond. I would definitely use them again!

Cathy T.
Jul 2018
5.0
Yes, I recommend this pro
$5,300
I had my kitchen, living room, dining room, hall & stairways done. It was a pleasant experience from start to finish. They did a fantastic job from the salesman Todd to the men who did the actual flooring. They were helpful, courteous & professional. I plan on doing the bedroom floors as my next project & they will be the only company I will call to do it.

Donna J.
Nov 2017
4.0
Yes, I recommend this pro
$11,000
Install went really well. Done over weekend and completed on time. My concern now is right after they left as I was sweeping the brand new carpet I caught a string from a seam in the sweeper and now have a run in the brand new carpet right at check out area. I contacted the salesman the next day and sent pictures. He said he sent them on to the main office and someone would be in touch with me. That was 10 days ago and I have not heard from the company. Depending on what they do I will either recommend or not.

Nina V.
Oct 2017
4.0
Yes, I recommend this pro
Chris, Justin, and Anthony were my installers and all my new flooring looks perfect. They worked very hard and came extra days in order to get the job done. Clean up after each days work was excellent. I do want people to know that during the initial sales visit, you have to take the great deal or leave it. I chose to take it because I liked that the price offered was all inclusive. No extra charges for unexpected issues that come up during install. The saleman, Sean, worked with me in order to get me exactly what I wanted.

Monica C.
Aug 2017
3.0
$10,500
Initial interactions over the phone to inquire about the how the company works yielded rather snarky remarks about who I was, what I wanted, and why I was asking. When I told him I was a customer his response about what the company offered seemed a little arrogant. I decided to make an appointment anyway. The salesperson came to the house and worked very hard to sell the "upstanding" reputation of the company. He explained that they don't have a showroom, but work direct with manufacturer, and the carpet selected has to be in stock at the moment it is chosen, or else, it could end up not being available if you wait too long. I thought there was a bit of overcompensation in his sales pitch. When it came time to review the carpet samples, I was not impressed -- they were cheap-looking and very limited. But we wanted an estimate. The estimate we got was reasonable for the whole house, but I wanted to look at other companies to see if I could get a better selection of carpet. Unfortunately, another family member was ok with the carpet selection and price and wanted to go with it, so we did. Installation was going to be quick, which made it even more attractive to her. A few days later, we got a call from the salesperson, that said the carpet we had chosen for the whole house, was coming up short on the roll -- they did not have enough carpet in stock to do what was needed. So he suggested another carpet that he said was actually 10% thicker than what we had chosen. He did not come back over to the house to present the change in person, which I should have insisted that he do. Instead, he sent a photo text of the carpet he was suggesting. Foolishly, we agreed because it looked ok in the text. On the day of the installation, when they were putting the carpet down, we were disappointed; it was so thin! It had little thickness to it. It was substantially less pleasing than the carpet we replaced it with. Cheap. I should say that the only thing right about this job was the installation. They did a good job; very professional. Otherwise, I felt like we were taken.

Ken M.
Aug 2017
3.0
$6,500
I wasn't terribly happy with them, they came and replaced the carpet a year ago. I didn't like the quality of the carpet. They didn't charge for the padding or installation when they had to come back out, they just charged for the upgrade in the carpet.

MICHAEL H.
Aug 2017
5.0
Yes, I recommend this pro
$5,300
Sean came out to our home, showed us samples, and we picked two carpet styles. Sean measured right then and there. We were able to get a precise pricing right then and there. Chris Oswald and his installation crew were very professional, curteous, and made every effort to accommodate our dog and three daughters. From start to finish it took 10 days. Definitely would use again.

Nikki M.
Aug 2017
4.0
Yes, I recommend this pro
$1,083
Floor looks amazing even a month later.  Lead installer was great but the young man he brought with him left much to be desired.  He was clearly hung over and spent an inordinate amount of time in my restroom.  He also took too many breaks opting to "watch TV" with me rather than help lead installer.  Love the installer and the floor.  His assistant, not so much.

Lisa F.
Jul 2017
5.0
Yes, I recommend this pro
$9,000
Great! Thought it would take a week and only took 3 days!

Alecia H.
Apr 2017
5.0
Yes, I recommend this pro
unknown
Showing 1-25 of 90

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

National Floor Source is currently rated 4.7 overall out of 5.

National Floor Source accepts the following forms of payment: CreditCard

Yes, National Floor Source offers free project estimates.

No, National Floor Source does not offer eco-friendly accreditations.

Yes, National Floor Source offers emergency services.

Yes, National Floor Source offers warranties.