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Nautical Remodeling
Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Acoustic Ceiling Tiles - Install,
About us
Our mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime once you see our quality work. We're passionate about delivering an exceptional experience. When you hire us, you're hiring a team of professionals who are trained and skilled to deliver lasting value to your home. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today! We have over 30 years of experience in all phases of remodeling and new construction.
Business highlights
Emergency services offered
Services we offer
Interior and Exterior Painting and General Construction, Interior and Exterior Remodeling
Amenities
Emergency Services
Yes
Free Estimates
Yes
Reviews
4.58 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 13% |
Showing 1-8 of 8 reviews
Todd H.
Mar 2025
I first got in contact with Jackie with nautical remodeling on the 17th to weather strip my doors through Angie’s list. I didn’t look much into nautical remodeling since it was suppose to be a simple job and I thought Angie’s list only had licensed contractors. Jackie contacted me saying he would like to stop by on the afternoon of the 20th. When he got there I called him and stated I wanted the front door, back door, upstairs porch door weather stripped, couple floor trims to be glued down, 3 striker plates installed. He stated the front door is warped but he said the door is worth saving since it’s a 3k door just needs to be taken completely down off the hinges to be worked on and sanded to make it stop rubbing the floor on the outside corner. He quoted me $1400 for everything and I agreed to pay $1400 since he stated he needed to take down the front door to sand/work. But he never sent a contract over and refused to send an itemized list. He also told me if I needed anything else to contact him I told him on January 21st that the heater on the bottom level wasn’t working and the water was cold. He stopped by the next day on January 22nd when the roads were open to check out that issue but never fixed anything, didn’t even bring tools and couldn’t even figure out how to use the attic ladder so nothing got done. On the 23rd since he didn’t fix the heater I sent him the home warranty I had stating he doesn’t have to worry about the heater and tankless water heater. The next couple days had ice on the roads so he didn’t come, stated he would come on the 24th. Ended up rescheduling again for the 25th. He was really late and immediately started backing out of the work we agreed on. Did not want to take the front door down to work on it and just put cheap weatherstrip on it. Did not put weatherstrip on the back door and upstairs door to the porch. Did not glue down floor trims, did not install the 3 striker plates. Then left without offering any money back. I called him and said he needs to atleast install the striker plates. He said he would Monday on January 27th but never showed up and I had to contact him asking where he is and he told me he couldn’t come then we rescheduled for Wednesday January 29th. He was late again but installed the striker plates. All he got done in all that time was weatherstrip/doorsweep on the front door that was falling off on front door and install 3 striker plates. That shouldn’t have taken more than 2 hours to do all that. Was late every day he showed up most days he didn’t. extremely rude to everyone at the house, and never offered any money back. Would not recommend any use nautical remodeling and to stay away from Jackie O’Neal if that’s even his real name. If you for some reason want to do business with them make sure to get everything recorded on text, email, or written contract. Jackie will do his best to do all business over the phone so there’s the least amount of proof on record. Also does not appeared to be licensed through the Better Business Bureau and Alabama Licensing Board for General Contractors which was not stated upfront.
Response from Nautical Remodeling
"We spent a total of 8 hours on this job with a laborer. We even came over during the snow storm and the roads were mandatory shut down for days. Coastal Alabama rarely if ever sees snow, but we made the trip regardless. We have gone above the call of duty to do everything to please this young couple. One of our workers even got sick one day from the loud, foul smell of marijuana that was coming from upstairs but he kept working. We take 100% pride in making sure that our customers are happy. In this case the girlfriend was at the house and the homeowner, her boyfriend, was out of town working. Every task that we performed, she okayed it verbally to us and also on the phone to him. We sent pictures to the homeowner of the tasks performed explaining the process and he was also satisfied. I stressed to him that the door was improperly installed. This is all that I can do. He and she were fine with that. The upstairs exterior door was also installed improperly and we brought that to both of their attention and the homeowner did not want to pay to have it properly adjusted. Which means taken out and reinstalled. He just wanted it to be able to shut and latch properly. So we installed new striker plates and the door shut and latched. There again I communicated with girlfriend and homeowner and they were satisfied. After some time went by we received a text stating that they want $1,200 back and that $200 was sufficient for our work and material and that he was going to contact an attorney. Before the text the girlfriend had asked us to come over and hang curtains which shows that they didn’t have a problem with us. Also before the text I had spoken with the homeowner and he agreed that when he returned home from out of town that we could look at some other things. He was fine and I assured him that no matter what Nautical Remodeling was here for him. After the threatening text we simply told the customer to let me check the paperwork and I will get back to you. We went to the job 3 times with labor and that’s not to mention the cost of material. Our records show that we worked a total amount of 8 hours and $1,200 of that 8 hours is exhausted because of labor and material and there is a remaining balance of $200. I stressed to him that we did not abandon the job, nor stopped the job but there is a $200 balance remaining. Where would you like us to send it? We love working with Angi and you guys have been wonderful to us and we are committed to Angi. We are learning slowly but surely that some customers have a different agenda no matter what you try and do for them. 95% of our customers are 5 stars and in short I assure you that we take pride and go overboard to please our customers."
Kathy R.
Nov 2024
It went very well. I will not hesitate to hire them again for any future projects. They communicated what they were doing and answered any questions I had. Very happy with the results.
Janel D.
Jul 2024
We had our backdoor and screendoor reconfigured and reinstalled. Plus, an outdoor awning for protection over our door(s). The alignment for both our inner and outer backdoors was severely off. Nautilus remodeling took everything apart and put it back together the way it should be. Then they created a outdoor awning, secured and reinforced it for a hurricane. This outdoor awning will protect our doors to keep rain and rot from reoccurring. The job was done quickly and the results were wonderful! Look forward to future work done by Nautilus. Appreciate everything they did for us. Would recommend them for all your household needs.
Kathy P.
Jul 2024
Nautical Remodeling did a super good job. They were easy to work with and their utmost concern was to make sure that I was pleased with everything. I look forward to working with them again. I would, also, like you to know that Jackie, Michelle, and all of their crew were very polite and pleasant to be around. Very Good experience.
Katie J.
Jun 2024
They did a great job. Absolutely would use again
Candace H.
Feb 2024
The turn out was beyond my expectations!!! Definitely recommend Nautical Remodeling!!!
Millicent Y.
Aug 2023
Working with Nautical was so pleasant. With us being out of state we were not sure how it would work out but Nautical Remodeling operates with integrity, honesty and everyone was courteous! If you need any type of carpentry work done Nautical Remodeling is your company! We would use them again and will refer them with confidence!
John Y.
Jan 2023
Great experience, showed up on time and completed job in a timely manner. I’d use them again and recommend them.
Licensing
State Contractor License Requirements
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FAQ
Nautical Remodeling is currently rated 4.5 overall out of 5.
Yes, Nautical Remodeling offers free project estimates.
No, Nautical Remodeling does not offer eco-friendly accreditations.
Yes, Nautical Remodeling offers emergency services.
No, Nautical Remodeling does not offer warranties.