New Design Properties

They were very quick to respond to our issue - which was a leaking pipe in our basement. I tried a number of companies and they were the first who could respond. They were able to quickly identify the problem and when they felt the plumbing issue was more than they could handle, they let me know right away. Thus, we had to get a difficult company to take care of the plumbing issue but they came back to do quite a bit of drywall repair. They did a great job, were on time and did a nice job cleaning up when they were done. We were very happy with the job they did

I needed a pipe replaced in my shower as it was an old lead pipe that was leaking inside the wall. I also needed the ceramic tile replaced around the large hole I created to find the leak. Unfortunately the existing tile is from the 1950s and the size is no longer available. The serviceman was able to complete my project efficiently and within my budget, as well as create an esthetically pleasing tile job and replaced the drain spout per my request. He was very professional and I would absolutely use their service again. The unsightly hole in my kitchen was patched very well.

He was excellent. I would highly recommend him.

Jeff was extraordinarily generous with his time and with his ideas. He knows what works and has wonderful and creative solutions to many of the questions we had regarding the work that needed to be done. He gave us quotes for a number of options; once we made our decision he showed up on time and made sure that we were made aware of everything he was doing at each step along the way. Jeff was within budget and his work was (and still is!) impeccable. New Design Properties obviously cares about their customers and about the quality of their work. I highly recommend them to anyone who wants to work with honest people who will get the job done on time and within budget.

These guys are really, really great!

AARON & HIS 2 PARTNERS KEN & JEFF WERE VERY PLEASANT TO WORK WITH. A+ IN CUSTOMER SERVICE! THEY ARE A NEWER COMPANY & WE DID HAVE A FEW GLITCHES ALONG THE WAY BUT THEY WERE VERY EAGER TO PLEASE & THEIR RESPONSIVNESS TO THOSE ISSUES EXCEEDED OUR EXPECTATIONS. WE HAD OUR OWN DESIGN PLAN (WHICH ADMITTEDLY WAS VERY DETAILED & CALLED FOR SOME THINGS THAT WERE MORE COMPLICATED THAN THE GENERAL PRACTICE WOULD CALL FOR) BUT AARON STUCK TO THE PLANS TO THE EXTENT POSSIBLE & ALWAYS MADE THINGS RIGHT. THEY DID SUB OUT PART OF THE WORK - ELECTRICAL, PLUMBING, SHEETROCKING & CARPETING - SUBS WERE GENERALLY FINE BUT WE WOULD NOT RECOMMEND THE PLUMBER; HOWEVER WE DID REACH AN EQUITABLE SOLUTION ON THE PLUMBING. MY ONLY SUGGESTION WOULD BE FOR THEM TO BE ON SITE WITH THE SUBS TO ENSURE AGAINST DEVIATIONS FROM THE PLAN THAT COULD LATER REQUIRE CORRECTION AND COST TIME IN THE LONG RUN. ORIG EST= 6-8 WKS; ACTUAL WAS 10, BUT ACCEPTABLE DUE TO OUTSTANDING CUSTOMER SERVICE AND FINAL END PRODUCT. VERY HAPPY.