
New England Fence
About us
New England Fencing, Inc is a family owned and operated business, incorporated in 2012, offering professional installation. Our team is built with hard working professionals, varying from 1 to 13 years of experience. We have successfully served residential and commercial clients and continue to thrive with our expert workmanship. We offer installation services and we can also guide you to find the right fence. We work with various quality manufactures. You pick, we install; hassle free, satisfaction guaranteed.
Business highlights
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 3% | ||
| 0% | ||
| 0% | ||
| 6% |
Filter reviews by service
"We appreciate the opportunity to clarify the situation for anyone reading. Some elements of this review do not reflect the full sequence of events, so we want to provide context respectfully and professionally. The materials for this project had already been special-ordered by the time the customer requested cancellation. In these situations, the manufacturer assesses a restocking fee, and we explained this during the conversation. Regarding installation conditions, our crews continue installing safely until the ground is fully frozen, and DigSafe and insurance documentation are always available to customers upon request. Although we had already ordered the materials, we chose to issue a full refund immediately as a goodwill gesture and to resolve the situation amicably. We also acknowledge that during a tense exchange, unprofessional language was used by a team member. This is not acceptable, and we sincerely apologize. We are addressing this internally to ensure our communication remains respectful even in challenging situations. We are proud to employ a diverse and hardworking team. Respect and dignity are core values in all our interactions, both within our company and with our customers. We remain committed to maintaining a positive and inclusive environment for everyone we serve."
"HI [Member Name Removed], Thank you taking time to leave us a review. There was a delay in your install date and you chose not to wait for another installation date. We were going to personally delivery your deposit refund in person the next day, but did not have time. I replied to your email last night saying we are going to deliver the check today. I am sorry we didn't get a chance to show you our full potential, but you can rest assure we will not keep any of your money. Thank you!"
"Hi [Member Name Removed] ! Thank you for your review! It was a pleasure working with you. Thank you for being patient and understanding during these uncertain times. Please keep us in mind for any future fence projects and when referring to friends and family. We wish you happy and healthy holidays !"
"Hi [Member Name Removed], we are so happy to hear are satisfied with our services ! It was a pleasure working with you as well ! Please keep us in my for any future fence projects or when referring to friends or family."
"Thank you for your review. It was a pleasure working with you! Please keep us in mind for any future fence projects!"
Licensing
State Contractor License Requirements
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