Next Home Remodeling

Terrible to terrible

We have been in our home since 2004. As any homeowner knows, repairs and remodels are part of owning a home. We had a leak coming from the tub in our second bathroom, which dripped through a light in our kitchen. The leak is why chose to remodel now. We selected 4 companies from Home Advisor to interview and bid on the project. From the very beginning, we liked Next Home Remodel. Matt was a great listener, and his bid undercut the competition by several thousand dollars. We decided to do surround walls, which are easy to wipe and clean, in the shower and the the ceiling above the shower (pictures below - -sorry they uploaded sideways) plus replacing the tub and toilet along with repainting the other walls in the bathroom. We did wait 5 1/2 weeks to get on the schedule after deciding to go with Next Home, and the wrong faucet was ordered (one for a shower only). Other than this minor issue, the only other thing was that Behr paint was used on the walls. A friend who does professional painting had recommended Benjamin Moore Aqua Bath and Spa. I probably should have clarified if I could substitute paint. We used a flooring with AquaGuard which looks as fabulous as any flooring I've seen, and as the rest of the story will tell you, is absolutely waterproof! If I could give our installers, Dave and Chris, 20 stars, I would. Dave, who did the drywalling, is a consummate professional who was conscientious and attentive. They do not get paid by the hour, but by the job. They have an interest, therefore, in doing things right and in a timely fashion. Our old tub required a saw to cut through it so that they could get it out! These guys worked tirelessly, but also cleaned up immaculately when they left for the day. If they left tools or part of the rubbish inside their trailer in the yard (which they did remove by the end of the job), we were asked for our consent. In addition, Dave worked hard to make sure our ceiling in the kitchen looked as great as the bathroom that we completely remodeled. After the install, we had a couple of problems. First, the temperature valve on the tub faucet wasn't opened all the way. With an email to Matt, Dave came out that same day and fixed the issue. Second, the flow of the water came out slowly. I didn't even think to check the water valves into the tub were open all the way, but again one email and Dave resolved the problem immediately. The new tub has a push-to-close drain, but not having one of these before, we had issues closing the tub. Via email, Matt was able to explain how this worked. Finally, we had an issue with water backing up out of the front base of the toilet and leaking into the kitchen (not in the same place as before). Our first thought was not that the installers had done something wrong, but we called Next Home anyway. We thought perhaps a faulty seal was to blame. After another email to Matt, Dave came out again and figured out a clog from the master bath caused a coupling on a drain pipe, which was situated crooked (and looks to have been installed that way), to leak. While frustrating to have this issue occur only 10 days after the remodel, Next Home came immediately and helped us discover the issue. Both Matt and Dave stated their desire is to continue to help and serve us. These guys are honest, fair, and knowledgeable. We plan to have them remodel our kitchen in the not too distant future. We would use them again and recommend the company to anyone looking for a fair price with a company that knows what service after the sale means.

Very professional and detail oriented.

It goes well.

I reached out and got a quote immediately. The quote was affordable and matched my budget perfectly. They kept in contact with me the entire time to let me know the progress of my new bathroom. I highly recommend Next Home Remodeling and would use them again!

It was a great experience. He was much better to deal with. He was great, personable, and very concerned about the job he did. He assured me that they will do a topnotch job. They did it in one day. The crew was very pleasant. I was very satisfied. I will use those guys again.

Matt was very professional and courteous. He was on top of things at all times and worked with my schedule outside of normal business hours. He was always making sure the job was done correctly and made sure to send out his best crew (they were wonderful). He was constantly going above and beyond for us. I will for sure reuse them and recommend this company!

My experience with Next Home Remodeling was fantastic from the moment that I met with their sales representative, Matt Taylor. Matt listened to my project wish list for my master bathroom remodel, and provided his own recommendations that I hadn't considered, all of which made the project feel better to me. After we entered into a contract, Matt continuously kept me in the know when milestones happened, such as when the parts were ordered, when they arrived, and when the installation would start. Because my own work schedule had shifted a bit, Matt was able to delay the project to when it would be best suited for me. When it started, Steve came out, did a walkthrough, and then began work on the same day. Throughout the project, Steve would provide a few recommendations based on the old lay out, and how he could create a more open space. Everything was done as originally planned for, and Matt had come out during the remodel to ensure all was going well. After it was completed, I was completely happy with the final results. The only snag was that the original shower doors were not measured correctly, so I had to wait two extra weeks for them to be built and installed. Again, Matt kept me in the loop with this, and he even upgraded the doors to be frameless. It was great to see that Next Home Remodeling will do everything they can to make up for unforeseen issues that might come up for these projects, and is another one of the main reasons that I will use them again for future remodeling needs. My master bathroom is now exactly what I had dreamed it to be. No more dirty and rusted sliding doors, no more linoleum styled floors, no more outdated vanities, mirrors, and lights... the tile work with an accent gives it character, the niches built into the walls keeps me from putting in temporary soap and shampoo holders, and the lighting is fantastic. The vanities and LED mirrors that I bought were installed by Steve as a part of the remodel, and he did an excellent job building them into the room. Lastly, Matt came out one more time to review the project and ensure that everything was to my liking. I am really happy that I chose this team, and that everything came out so well. This company provided the best communication that I have ever seen, and the work was done by professionals in their trade.