
Niche Custom Tinting & Blinds
About us
We are a window tinting and graphics company. We do a lot of custom work when it comes to graphics and hard to access tint/ graphic areas. We are the company that will get it done. We have removed walls, windows, glass, skylights,... we will do what it takes to get a job done. This creative, and anythings possible attitude is why we are Niche "Custom" Tinting. We added window treatments to our services back in 2007. I (Jonathan, owner) do in depth research on product warranties, performance, and benefits before we carry them. We have carried the same core blinds, and window film brands for over 10 years. Because they have proven themselves. I can assure you our products stand out among the competition. I am a San Antonio native, and I run my business with genuine care for our customers, and passion for our services. Currently I personally do every estimate we give. I love the contact with people, and I beleive in the products and services we offer. We are new to Angies List, but we will be at the top of the ranks shortly. - Jonathan
Business highlights
Services we offer
Custom Graphics, Wall Murals, Window Tinting (residential and commercial), Window Treatments -including blinds, and custom wood shutters., roller shades
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 64% | ||
| 0% | ||
| 0% | ||
| 9% | ||
| 27% |
"Mrs. [Member Name Removed], I am just now becoming active on AngiesList as a business. I responded to a review back in 2009 and I don't think I've been on since. I would like to fix this issue for you if you haven't done so already. I'm sorry it's taken so long but I just saw this message 6/20/2017. Please feel free to email or call us anytime and I'd like the opportunity to fix it! Thank you, Jonathan Boyd Niche Custom Tinting nichetinting.com 210-317-0353"
"First of all I would like to begin this reply by saying, I just signed up to Angies List (2 years after this review). However, I do remember this customer, and job. I do agree that we had a new installer, and we were late to this job. I was raised in a military family, and I assure you punctuality is on the top of my priority list, but sometimes you can't help it. I feel that this customer was upset (and she has good reason), and used this review service to amplify the actual events. I don't disagree with some of the comments made, but mistakes happen, we had a new installer that day, and some of the things have been said in a way to intentionally make us look small and unprofessional. Our policy on 50% down is not negotiable, the reason is because of the high price of the film we use. If a customer cancels an install, or doesn't pay after an install for whatever reason, we would be out a large amount of money. With 50 different types of film and counting, it isn't practical to stock film, we order per job and pickup at UPS dock. This customer hadn't paid the PayPal request that she approved, so I wasn't going to do the install without it (and paypal payments are available immediately fyi). This was the delay, not the issue of us not having the funds to pay for the film. I have two great installers, and the other issues of blade chips left, water, and footprints are virtually non-existent. These are major incidences for us, and they are taken very seriously here at Niche. Customer safety, and protection of belongings is job 1. Doing a great install is priority 2. Finally, of these "member comments" was the knife turn about my installer starting a gutter business. One of my installers does have a gutter business on the side, and I do allow him to tell all of our customers, and potential customers about it. The fact that I trust him enough to let him co-mingle his business name with my customers should say a lot. I was born and raised in San Antonio, and friends helping friends, and word of mouth is what i was raised on. I have friends that own businesses in almost any field of home contracting you can think of. I offer their names and numbers at the drop of a hat, because I know they are reliable, and more importantly they are good people who will take care of my customers. I hope this response didn't come off to harsh, I just hate that my first minute as an Angie's List contractor had to amount to reading a negative review. I can tell you this, nothing in that review said anything negative about our actual window film, or our quality of the install itself (bubbles, peeling, faded film, etc). We do high quality work, with high quality materials and I have hundreds of references that would vouch for that, several on this members same street. Thank you for taking the time to read this reply, and I hope that you'll give us a chance to redeem our reputation here at Angies List."
Licensing
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