Nortech Services

It went great. They were very friendly and were very easy to deal with. I would hire them again.

Superb from start to finish. Norman returned the call I made on Friday evening, on Saturday and did a service call on a Sunday for no additional fee. He knew right away what the problem was. He ordered parts Monday that were overnighted to him and he repaired my TV on Tuesday. He kept in great touch throughout the process and I always heard from exactly when he said I would. The repair was quick and fixed my issue completely! I cannot say enough good things about Norman and Nortech TV & Appliance Repair!

Norman answered on my first call and proceeded to talk through the issue and how he would go about fixing. To my surprise, he offered to come out the same day. I expected an appointment at least one week out. Norman worked around our schedule and arrived at the house early. In the evening. In about 30 minutes, he had addressed the issue successfully and was on his way. I greatly appreciate his attentiveness and professionalism. Definitely the "go to" person for repair.

He just fixes everything. Very good pricing. Very responsive. It took an hour. He had the parts on hand and was able to fix it. He comes when you call and fixes it. I have been very satisfied with him.

unknown

Due to a previous service call and a couple of courtesy phone calls, Nortech arrived. SC Board was tested. Found out that the SC Board failed and burnt out. Price was then quoted for replacement. Parts were available and on hand. Took about 30 minutes to diagnose, replace and reassemble the TV set. Fast, courteous and professional. Would highly recommend for future repair needs.

Arrived on time, promptly identified the problem, and replaced the bad component.

unknown

It turned out to be a faulty HDMI cable after all.  Fortunately I had one on hand, which technician Hai installed for me.   <br /> I will add that it was a long day, waiting for this service, but I received periodic phone calls updating the technician's expected arrival time, and I do not regret in any way hiring Nortech. <br />

unknown

Called mid-Saturday morning - Norman took information and said he could make it sometime between 1 and 3PM - called us around 2 PM to say he was on his way and arrived shortly thereafter.  Very courteous and efficient - removed shoe without being asked - clearly knew what to do after confirming problem he removed at least 2 dozen screws to gain access to the circuit boards inside the TV set and installed a kit designed to repair the short.  Very impressed with NorTech! <br />

unknown

.

I called Norman at 4:24 PM and he asked me some questions and told me he was on his way.  By 5:30, he had fixed our T.V.  Talk about dropping everything and sprinting to fix my T.V.  Amazing responsiveness. <br />

We needed our television repaired.  It was a Sunday, so didn't expect them to be able to help until the next day.  They were happy to come out Sunday.

The power supply had failed.  Tech was able to troubleshoot and repair the power supply board.  Tech was thorough and quick.  I spent a little more than I anticipated but was well worth the price in quality and workmanship.  Saved me a bundle over having to replace the set. <br />

.

I called Nortech to hopefully schedule an appointment for Mon.  They said if I was available Sun. they could service my tv that day. One of their technicians arrived within 2 hours of my initial phone call, diagnosed the problem, had the needed part in his service vehicle and completed the repair in a little over an hour.  My tv and color quality are almost the same as brand new.  I appreciate Nortech punctuality and professionalism.  Would highly recommend them to anyone in need of tv repair. Oh,by the way, the repair was completed 20 minutes before kick-off; thank you Nortech.

Okay.  He was fast and thorough, explaining everything clearly and pointing out where the problem was. <br />

fixed 2 TV's.

We called Nortech and they said they would be here in an hour.  They arrived within that time and immediately detected the problem and had the replacement power supply in their truck and installed it.  We were very happy with their knowledge promptness and impressed with their professionalism. <br />

They were on time and did any excellent job.

My TV was making a loud buzzing noise. As it is too large to carry up and down 45 steps at my house I called companies that could come to my house to fix it. Norman (who started Nortech) told me he charged $89 for a home visit which was significantly cheaper than the other place I called which had a $300 minimun. Norman showed up on time and brought the part he thought the TV needed. Turned out he was right. He fixed the TV in less than 30 mins. I ended up paying about what the other company would have charged me just for coming to my house and saved about $200. I will definitely use Nortech again. <br />

I called midday on a Sunday (yesterday) and received a call back later that afternoon, setting up an appointment for today.  I was informed of the $89 Service Call charge.  The technician (Hai Nguyen) was on time, friendly, professional, and quick.  The part that had to be replaced was more expensive that I would have liked, but that is not something they can control and it was MUCH cheaper than replacing the TV.  Altogether a great experience and I will be recommending these guys to friends and coworkers. <br />

Their service was prompt, price was very reasonable,  Professionalism & quality was EXCELLENT.  <br /> The technican also educated me on how to use my TV better in the future.  It was a great experience. <br />