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NY/NJ Appliance Repair

Fridge, Freezer or Ice Maker Repair or Service, Clothes Washer or Dryer Repair or Service, Oven or Stovetop Repair or Service,

About us

Since 2000, NY NJ Appliance Repair has become a well-renowned Appliance Repair Service in New Jersey & New York. What started out as a hobby turned into a full-fledged business offering the highest quality repairs at affordable prices. Our passion for fixing what's broken has brought us to the forefront of the repair industry, and our impeccable results have kept us there.

Business highlights

26 years of experience

Services we offer

Appliance Repair

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
2.222 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
27%
4
5%
3
5%
2
0%
1
64%

Filter reviews by service

Showing 1-22 of 22 reviews
Nyya S.
Oct 2025
1.0
Oven or Stovetop Repair or Service
$100
These guys are the eorst . I called a company offline and they subcontracted to these crooks. They came out to my home and barely looked at my Bosch oven and wanted a $100. 00. He said I needed a new thermostat and door hinge . This guy is going around collecting 100 dollar service fee all day . He?s rude and never followed up . Do not use these crooks. Shameful !

Megan C.
Oct 2025
1.0
Oven or Stovetop Repair or Service
$1,050
We hired them to fix our oven because it was letting off a strong gas smell. They showed up, barely looked at it, and said it needed the thermostat replaced because it wasn?t heating properly (which was not the problem we reported.) He didn?t even change the part and said it would be $750 for the part plus $300 for labor. He was extremely rude and condescending would not recommend.

Olga D.
Oct 2025
1.0
Clothes Washer or Dryer Repair or Service
$99
The guy showed up, took a look at the machine and said that computer needed to be replaced for $500. No diagnostic done, nothing. Charged $99 by check (wouldn't take a cc because "machine was broken" for showing up. After he left, the machine started working again. Just probably needed to be reset, maybe I just overloaded it. Unplelivabe crook! DO NOT HIRE THIS COMPANY!

Charles R.
May 2025
1.0
$1,400
He charged a lot of money to repair our freezer, replacing parts that may not have needed replacing because it made no difference. When he left he said it would soon work but it did not It was just as broken as before.

Lisa S.
May 2025
1.0
Clothes Washer or Dryer Repair or Service
$275
Do not use this comany! They are not legit. Item not repaired. My problem was that when I run the dryer, after a few minutes, the machine would beep and turn off, while flashing the heating coil error message on the console. I had this problem once before and used someone that vacuumed the heating coils to solve the problem. This worker shushed me with his palm up to my face, mansplained me that I did not know what I was talking about. He asked me for paper towel and cleaned the lint out of my pump well, telling me that the unit was fine. Then, charged me an outrageous price of $275 for the visit and left. Later that evening, I ran the dryer. After 1 to 2 minutes, the dryer beeped, turned off, and flashed the heating coil error message. $275 for a service never rendered. I texted a video which has a time stamp from 05/12/2025 a few hours after the visit. The same worker called me and then hung up on me while explaining that the repair was had not been completed.

C E.
May 2025
1.0
Fridge, Freezer or Ice Maker Repair or Service
$500
?? PUBLIC WARNING ? DO NOT USE NewYork&NewJersey Appliances Repair Llc?? I?m writing this to warn others in the community: Hassan Jarraya of NewYork&NewJersey Appliances Repair Llc is a serial scammer who has been operating for years under the guise of an appliance repair service. Many people, including myself, have been misled, overcharged, and left with repairs that were either unnecessary, poorly done, or never completed at all. In my case, ?he charged me $500 for a ?part replacement? that never happened, and my fridge stopped working again the next day. I discovered multiple reports and complaints going back several years, all describing the same pattern: fake diagnoses, inflated prices, and vanishing after payment. I?ve reported him to the BBB, local consumer protection, and law enforcement. I urge others who?ve been affected to do the same. The more voices speak up, the better chance we have of stopping this from continuing. Please do not trust this individual or business with

Andrà C.
Dec 2024
0.5
$550
We had the technician at the house the first time he charged us 550.00 dollars and after he left the freezer was still not working. Called them back he came to the house once again broke 3 different parts of the freezer admitted to doing it and left and said for us to text him for a receipt and never got one until this day. Called them to find out what happened the person refuses to pick up after I mentioned what happened this is a scam company I wouldnâ t recomend this even to my worst enemy big scammer.

Eric R.
Nov 2024
1.0
Fridge, Freezer or Ice Maker Repair or Service
Hassan Jarraya of Nynjappliance repair charged $99 to assess the issue we had with our oven. During the visit on November 1 2024 he asked inappropriate questions and made inappropriate comments, asking me if I was Italian and saying 'why are you buying such expensive appliances?' He didn't directly examine the problem but used a machine that may or may not have had any value in diagnosing the problem. The problem would have been easy to see. We told him that the electronic connections at the back of our range were not connecting. He said he needed to order the part necessary to fix the problem.. He asked if we were willing to go ahead. Since we don't know other repair persons and had already incurred the $99 charge for the visit, we needed our oven for Thanksgiving and he said he would have the part in a week to 10 days we paid $300 using a credit card. No word from him past the 10 days promised as the outside date the part would be received. I called 17 days later. No response. During his visit, the phone rang several times. He had always answered immediately. The next day, my wife called from her phone he was not familiar with and he answered immediately. He said he tried to get the part but wasn't able to say when it would arrive. (We've since learned it's no longer available which he would have discovered if he'd even made the effort to try to order the part.). When we asked why he hadn't notified us in the time he promised, he was nasty. We had a heated exchange. He said he would refund all but the $99 charge for the visit. Today is November 27. I've sent him 3 email messages. No response. Telephone mailbox has 'full' message. Conclude for yourself if this is the type of business you would consider patronizing.

E R.
Jul 2024
3.0
$650
[No Comment]

Jean J.
Jul 2024
0.5
$400
This is the worst experience ,this guy "Hassan"is a scammer. He lowered the price to fix my fridge and asked to pay in cash,and never fix it .he never came back to fix like he said he would .then he block my number . Does anyone actually got their money back from them .

Debra S.
Jul 2023
0.5
Fridge, Freezer or Ice Maker Repair or Service
Very poor customer service and does not follow through when is a concern, and make promises that he does not keep.

Adam T.
Jun 2023
0.5
Fridge, Freezer or Ice Maker Repair or Service
His services are disgraceful since he never fix the fridge even though he charged me a lot of money, his job is messy, he reschedule but then never showed up to the appointment, and when I called him he hung up on me, he is rude and unprofessional.

Craig Y.
Jun 2023
0.5
Fridge, Freezer or Ice Maker Repair or Service
$325
This company is focused on just taking your money not fixing your appliance. The technician looked at my fridge for 30 seconds made a recommendation I took his word for it spent $325 and my fridge is still broken with no recourse.

MaryAnn S.
Jun 2023
1.0
Fridge, Freezer or Ice Maker Repair or Service
$400
He was very messy, I was very displeased with him.

Kenn M.
Jun 2023
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Josh was very knowledgeable, on time and professional.

Missy B.
May 2023
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
$314
Was here very quickly. Courteous and polite. Would recommend

Lissette C.
May 2023
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Repair person contacted me same day & was able to fix my fridge same day. He came saw the issue & replaced my fan in less than 20 minutes

Tony S.
May 2023
4.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Cost was to much I was told it would cost 213.00 but it cost 405.00

Adam S.
May 2023
0.5
Fridge, Freezer or Ice Maker Repair or Service
Rude, terrible job, the job was not done correctly and I still have a leak, have not responded to any of my communication despite many many call attempts.

Amin A.
Apr 2023
5.0
Yes, I recommend this pro
My experience with NY/NJ Appliance repair was great. I hired Hassan to install a new washing machine.

Roman B.
Apr 2023
5.0
Yes, I recommend this pro
Hassan fixed my ice machine. He was very efficient and my issue was resolved in a timely manner. I definitely 100% recommend his services. I know I will be contacting him for any future problems with any of my appliances. Heâ  s extremely fair in pricing

Boudour A.
Apr 2023
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
It was a very good experience 𠤩𠤩

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

NY/NJ Appliance Repair is currently rated 2.2 overall out of 5.

NY/NJ Appliance Repair accepts the following forms of payment: CreditCard

Yes, NY/NJ Appliance Repair offers free project estimates.

No, NY/NJ Appliance Repair does not offer eco-friendly accreditations.

No, NY/NJ Appliance Repair does not offer emergency services.

No, NY/NJ Appliance Repair does not offer warranties.