NY/NJ Appliance Repair

These guys are the eorst . I called a company offline and they subcontracted to these crooks. They came out to my home and barely looked at my Bosch oven and wanted a $100. 00. He said I needed a new thermostat and door hinge . This guy is going around collecting 100 dollar service fee all day . He?s rude and never followed up . Do not use these crooks. Shameful !

We hired them to fix our oven because it was letting off a strong gas smell. They showed up, barely looked at it, and said it needed the thermostat replaced because it wasn?t heating properly (which was not the problem we reported.) He didn?t even change the part and said it would be $750 for the part plus $300 for labor. He was extremely rude and condescending would not recommend.

The guy showed up, took a look at the machine and said that computer needed to be replaced for $500. No diagnostic done, nothing. Charged $99 by check (wouldn't take a cc because "machine was broken" for showing up. After he left, the machine started working again. Just probably needed to be reset, maybe I just overloaded it. Unplelivabe crook! DO NOT HIRE THIS COMPANY!

He charged a lot of money to repair our freezer, replacing parts that may not have needed replacing because it made no difference. When he left he said it would soon work but it did not It was just as broken as before.

Do not use this comany! They are not legit. Item not repaired. My problem was that when I run the dryer, after a few minutes, the machine would beep and turn off, while flashing the heating coil error message on the console. I had this problem once before and used someone that vacuumed the heating coils to solve the problem. This worker shushed me with his palm up to my face, mansplained me that I did not know what I was talking about. He asked me for paper towel and cleaned the lint out of my pump well, telling me that the unit was fine. Then, charged me an outrageous price of $275 for the visit and left. Later that evening, I ran the dryer. After 1 to 2 minutes, the dryer beeped, turned off, and flashed the heating coil error message. $275 for a service never rendered. I texted a video which has a time stamp from 05/12/2025 a few hours after the visit. The same worker called me and then hung up on me while explaining that the repair was had not been completed.

?? PUBLIC WARNING ? DO NOT USE NewYork&NewJersey Appliances Repair Llc?? I?m writing this to warn others in the community: Hassan Jarraya of NewYork&NewJersey Appliances Repair Llc is a serial scammer who has been operating for years under the guise of an appliance repair service. Many people, including myself, have been misled, overcharged, and left with repairs that were either unnecessary, poorly done, or never completed at all. In my case, ?he charged me $500 for a ?part replacement? that never happened, and my fridge stopped working again the next day. I discovered multiple reports and complaints going back several years, all describing the same pattern: fake diagnoses, inflated prices, and vanishing after payment. I?ve reported him to the BBB, local consumer protection, and law enforcement. I urge others who?ve been affected to do the same. The more voices speak up, the better chance we have of stopping this from continuing. Please do not trust this individual or business with

We had the technician at the house the first time he charged us 550.00 dollars and after he left the freezer was still not working. Called them back he came to the house once again broke 3 different parts of the freezer admitted to doing it and left and said for us to text him for a receipt and never got one until this day. Called them to find out what happened the person refuses to pick up after I mentioned what happened this is a scam company I wouldnâ t recomend this even to my worst enemy big scammer.

Hassan Jarraya of Nynjappliance repair charged $99 to assess the issue we had with our oven. During the visit on November 1 2024 he asked inappropriate questions and made inappropriate comments, asking me if I was Italian and saying 'why are you buying such expensive appliances?' He didn't directly examine the problem but used a machine that may or may not have had any value in diagnosing the problem. The problem would have been easy to see. We told him that the electronic connections at the back of our range were not connecting. He said he needed to order the part necessary to fix the problem.. He asked if we were willing to go ahead. Since we don't know other repair persons and had already incurred the $99 charge for the visit, we needed our oven for Thanksgiving and he said he would have the part in a week to 10 days we paid $300 using a credit card. No word from him past the 10 days promised as the outside date the part would be received. I called 17 days later. No response. During his visit, the phone rang several times. He had always answered immediately. The next day, my wife called from her phone he was not familiar with and he answered immediately. He said he tried to get the part but wasn't able to say when it would arrive. (We've since learned it's no longer available which he would have discovered if he'd even made the effort to try to order the part.). When we asked why he hadn't notified us in the time he promised, he was nasty. We had a heated exchange. He said he would refund all but the $99 charge for the visit. Today is November 27. I've sent him 3 email messages. No response. Telephone mailbox has 'full' message. Conclude for yourself if this is the type of business you would consider patronizing.

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This is the worst experience ,this guy "Hassan"is a scammer. He lowered the price to fix my fridge and asked to pay in cash,and never fix it .he never came back to fix like he said he would .then he block my number . Does anyone actually got their money back from them .

Very poor customer service and does not follow through when is a concern, and make promises that he does not keep.

His services are disgraceful since he never fix the fridge even though he charged me a lot of money, his job is messy, he reschedule but then never showed up to the appointment, and when I called him he hung up on me, he is rude and unprofessional.

This company is focused on just taking your money not fixing your appliance. The technician looked at my fridge for 30 seconds made a recommendation I took his word for it spent $325 and my fridge is still broken with no recourse.

He was very messy, I was very displeased with him.

Josh was very knowledgeable, on time and professional.

Was here very quickly. Courteous and polite. Would recommend

Repair person contacted me same day & was able to fix my fridge same day. He came saw the issue & replaced my fan in less than 20 minutes

Cost was to much I was told it would cost 213.00 but it cost 405.00

Rude, terrible job, the job was not done correctly and I still have a leak, have not responded to any of my communication despite many many call attempts.

My experience with NY/NJ Appliance repair was great. I hired Hassan to install a new washing machine.

Hassan fixed my ice machine. He was very efficient and my issue was resolved in a timely manner. I definitely 100% recommend his services. I know I will be contacting him for any future problems with any of my appliances. Heâ  s extremely fair in pricing

It was a very good experience 𠤩𠤩