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OneWay Roofing Llc
Recovery Service - Water Removal, Asphalt Shingle Roofing - Install or Replace, Skylight - Install,
About us
We are a family owned and operated in business since 1996. We service all types of roofs, from an emergency leak repair to a new roof. We also provide Haag certified pre and post hurricane inspections. In the event of a hurricane or any other storm damage, we are experts at working with insurance companies to reach a fair and fast settlement. Regardless of where you are in South Florida, we're ready to help with your roofing needs. We're experts at handling insurance claims and can typically have your damaged roof repaired with little or no out-of-pocket expenses. We have been in the roofing business for over 15 years and have offices in Kentucky, Illinois, & Florida. We have built a solid reputation and are excited to bring our services to South Florida. We're Florida state certified roofing contractors (#CCC1329311) in good standing with the Better Business Bureau. Additional fax - (314) 209-1770.
Business highlights
Emergency services offered
30 years of experience
Services we offer
& Flat., Commercial & Residential Roof Replacement and Repairs. Skylight removal and install. Roof maintenance including gutter cleaning, Metal, Tile, Wood Shake, and any maintenance needed to keep a roof in a long-lasting condition. Servicing all types of roofs including Shingle, boot replacements, cracked tiles, critter control, pressure washing
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.678 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 6% | ||
| 3% | ||
| 1% | ||
| 6% |
Showing 1-25 of 78 reviews
Donna S.
Sep 2017
It was quality work. We just had a big hurricane here, and I have no leaks. Obviously they did a good job.
Bruce H.
Jul 2017
It took over two weeks for them to get back to us and that was only because I called them back. They took pictures of their work, before and after, but the only picture they didn't have was the "before" picture of the section they replaced with new plywood. There were other questionable sheets of plywood that were not replaced. None of the workers that I tried talking to could speak English.
Pat W.
Jul 2017
Very well. It took some weeks for them to find the right shingles to replace around the skylight, and in the end these were not right, but they found s good solution and finished the job well.
Karen B.
Jun 2017
They'd work for a half day and not come back for 2 weeks - only after we called and complained. The weather was perfect. They said they got a new job to work on now, which was directly after beginning ours. We were to be completed by Thanksgiving, but they finished the day before Valentine's Day.
Leslie M.
Jun 2017
We had an issue following installation of the new ridge but their responsiveness and the way they handled it more than made up for the inconvenience. I would definitely hire them again.
Response from OneWay Roofing Llc
"Thank you! It was a pleasure doing business with you. :)"
James K.
May 2017
Awesome, very professional.
Response from OneWay Roofing Llc
"Thank you! We appreciate your business and feedback!"
Mark S.
Mar 2017
As far as I know the roof is fine, however there is now a lean against my father's home because they did not pay for the shingles.
Response from OneWay Roofing Llc
"As we explained to you on the phone and in email, we had a very slow winter. That being said, our cash flow was down and we got slightly behind on our material payments with our vendors. However, all of that is taken care of. We took care of your account within a few days and the lien has been removed. We are sorry for the delay in paying for your materials. We also promise to stand behind our word, warranty, and craftsmanship."
Joseph M.
Feb 2017
They are scammers, they want all of the money up front. They messed around with the building department, and said they sent the permit but it never showed up. The building inspector keeps getting the run around from them. They are among the worst people I have every dealt with. I?ve been in business for 40 years and I?ve never seen people as bad as this. I would never recommend them or Angie?s List again.
Lina G.
Dec 2016
They were very professional. Worked very fast and cleaned up everything when they left
Response from OneWay Roofing Llc
"Thank you! We appreciate the feedback. :) It was a pleasure working with you."
Ei K.
Nov 2016
Estimator came out and gave us a price of $850.00. We accepted. They changed the start date, then when workers did show up, they didn't have proper materials with them, but mentioned to us that there was an identical leak on the gable next to the one being fixed. They said that wasn't included in the original estimate, even though they fixed it on their next trip out with the proper materials along with the first one. They charged us $1,700.00, also no additional trip was necessary. How come the estimator "missed" the 2nd gable and the worker spotted it immediately? They just found a way to bait and switch. Had they told us $1,700 to begin with, we would've gone with one of the other companies.
Response from OneWay Roofing Llc
"I'm sorry for your bad experience with our company. We by no means have any desire to "bait and switch" you or any customer. The estimator didn't see the damage of the second gable. The reality is that our roofers are skilled beyond any estimator or salesman due to the fact that they've been working on roofs for over twenty years. They have trained themselves to identify any areas that may be of concern or cause future damage to the areas that they are working in. According to both our crew leader and estimator, we did call you to verify the additional area before beginning to do the work. You signed off and agreed to the work + price. We never received any complaints from you until this negative review. If you felt as though you could have gotten equal work done for less, then we wish you would have communicated that information. We would have charged you a minimum trip fee ($150) and cancelled your contract. As I said, we never aim to bait and switch customers. We are sorry for your negative experience. I wish we would have known sooner so that we could have resolved the issue."
Susan R.
Oct 2016
They came and did the repair. A few weeks later we had a very heavy rain and I noticed there was still a leak. <br /> <br /> OneWay came back immediately and fixed the issue. I would definitely recommend them to others. <br /> <br /> They made the effort to make it right!
Response from OneWay Roofing Llc
"We appreciate the opportunity to service you. Your feedback means so much. Merry Christmas!"
Susan O.
Oct 2016
The service was great. They are fast, efficient, and do a good job. The workers were excellent. They were very thorough.
Response from OneWay Roofing Llc
"Thank you for the feedback! This is the best "Thank You!" that a customer could ever give us. :)"
Maria R.
Oct 2016
It went good. I think there was only a couple problems with papers and stuff, but the work went fine.
Response from OneWay Roofing Llc
"Thank you! We appreciate your business and feedback."
Leonard B.
Jul 2016
unknown
Kevin W.
May 2016
unknown
Janet S.
Apr 2016
We had some minor leaks in our roof and had One Way Roofing come out to fix the leaks. In the process of repairing the roof , it became clear that it was time to replace the entire roof. The company rep showed us pictures of the deteriorating nails,underlayment and flashing but left the decision up to us. We decided to proceed and the company deducted the cost of the repairs from the total cost....which they did not have to do. <br /> We were scheduled and the work began. While there were delays due to the unusual amount of rain this winter and spring, they made every effort to keep the project moving. This company has really good workers who know the latest,best methods for roofing and who are very skilled and proud of their work. Our rep was Patrick D. and he always took time to answer our questions and see that we were pleased with the job. The county inspector who did the final inspection said he could not find a single broken tile or other issue of any kind and that was very unusual for a job of this size. <br /> The roof is beautiful and far better than the original in terms of materials and workmanship. One Way Roofing stands behind their work and has high standards for customer satisfaction. For example,one of their workers drove out long after the job was done to bring us some extra tiles. We did not even have to ask them to do this. <br />
Response from OneWay Roofing Llc
"Thank you for sharing your experience! This is honestly the best "thank you" that a customer could ever give us. It was a pleasure working with you and we wish you and your family many wonderful years under your new beautiful roof! :)"
Faye N.
Mar 2016
They were very pleasant to work with. Always responsive to our inquiries. Punctual, dependable, thorough. Got the job done as contracted. Big thanks to Amanda and Chuck! We highly recommend One Way Roofing. <br />
Response from OneWay Roofing Llc
"It was a pleasure doing business with both of you! Thank you SO much for the feedback! :)"
C W.
Mar 2016
We called Oneway because of the positive reviews on Angieslist. We were not disappointed. Chuck came out, surveyed the leaking areas, gave us a synopsis of the problems, how they would be repaired, and finally the cost of the repairs. Everything was handled exactly as Chuck had outlined. We had a very heavy rain soon after the repairs were completed and there was no longer leakage in either the garage or in our bedroom closet. All of the Oneway people were courteous, efficient and a pleasure to work with. The cost of the work was very fair and there was no increase from the original estimate. We will definitely use this company again for any roofing issues that we may have in the future. <br />
Response from OneWay Roofing Llc
"Thank you for the feedback! This is the best "thank you" a customer could ever give us!"
Jane O.
Feb 2016
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Response from OneWay Roofing Llc
"Thank you for your feedback! It was a pleasure doing business with you! :D"
Tony B.
Feb 2016
unknown
Response from OneWay Roofing Llc
"We would love to hear why we received so many "B" ratings on your feedback. Please send us more details so that we can address these issues."
Judy B.
Feb 2016
unknown
Response from OneWay Roofing Llc
"This is the best "thank you" a customer could ever give us! We appreciate your feedback! :)"
Dante F.
Feb 2016
unknown
Response from OneWay Roofing Llc
"It was a pleasure doing business for you. Thanks for the feedback!!"
Charles G.
Feb 2016
unknown
Response from OneWay Roofing Llc
"Thank you for your feed back! It was [Member Name Removed] pleasure working for you! :)"
Michael L.
Dec 2015
They went the extra mile on certain details of roofing work but in other areas, they fell short and didn't make corrections. Overall, the experience was a B. The pricing was average. They were in line with most of the other companies that I got a quote from. I probably would use them again because I know what to expect from them.
Response from OneWay Roofing Llc
"Thank you for the feedback!"
CARMEN R.
Nov 2015
unknown
Response from OneWay Roofing Llc
"Thank you for the feedback!!"
Licensing
State Contractor License Requirements
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FAQ
OneWay Roofing Llc is currently rated 4.6 overall out of 5.
OneWay Roofing Llc accepts the following forms of payment: CreditCard
Yes, OneWay Roofing Llc offers free project estimates.
No, OneWay Roofing Llc does not offer eco-friendly accreditations.
Yes, OneWay Roofing Llc offers emergency services.
No, OneWay Roofing Llc does not offer warranties.