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Learn about our screening process

20 Years In Business

Company Details

  • Verified Licenses

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Water Heaters
    • Tankless Water Heaters
    • Water Filtration Systems
    • Air Conditioning Systems
    View All Offerings and Cities Served
    Deals

    Cost Information

      • Save $50

        Save $50 on New Water Heater with Installation

        Claim This Deal
      • Save $200

        Save $200 on New Noritz Tankless Water Heater Installed

        Claim This Deal

      Ratings

      4.5
      118 Verified Reviews
      • 5
        87
      • 4
        20
      • 3
        5
      • 2
        1
      • 1
        5

      Highly rated for

      • Quality
      • Customer Service
      Showing 1-10 of 118 results
      4.5 Micheal H. San Marcos, CA
      1/20/2024

      Great customer service.

      4.5 Giang N. Escondido, CA
      9/5/2023

      Theyâ re very good

      5.0 Jeff P. Poway, CA
      3/25/2023

      Everything went very smoothly on both ends, and I think you again.

      5.0 Ryan G. San Diego, CA
      1/9/2023

      Very helpful and nice. Dustin installed out tankless water heater in the rain and was thoughtful and efficient. Explaining everything and made sure he answered all our questions. Very responsive in scheduling

      5.0 Jason S. Vista, CA
      10/6/2022

      Great service, did the job same day as estimate.

      1.0 Rj Z. La Mesa, CA
      10/4/2022

      OK, so we had to replace our water heater 14 months ago. Payless did the job. and it was fine. but yesterday there was a water leak. I saw that it was coming from the top flex pipe. I would have fixed it myself if I had not injured my ribs the day before. so I called payless, they came out and said it was a faulty flex pipe that they installed 14 months ago. but since it was over the 12-month Guarantee by a whole 2 months. that it will cost 260.00 for a faulty part that they installed! Now maybe technically the guarantee was expired. But, to me, a good and fair company would not have charged the customer for something like this. I have had 3 water heaters in my life and have never had any problems for at least 12 - 15 years. for them to say that it was a faulty part that they installed, you would think an honest and honorable company would take the hit, and not be putting it on the customer that already paid mucho $$$ for a new HWH just over a year ago. I know when I had my own company I would have taken responsibility and not charged the customer for the faulty equipment that I used. Also Chris the man I was talking to on the phone was not sympathetic at all. However, the tech Aldrin was. Anyways I expect a new HWH not to have any problems for at least 10 years. and for this to have a problem after only 14 months, I expect the company that I use to be honorable and do the right thing. this company did not.

      5.0 Lynn E. Santa Clarita, CA
      9/6/2022

      I agreed to the installation at about 4:00 in the afternoon, and thought it wouldn't get done until the following day. But Evan called Juan, who agreed to come right over. He was here by 5:00 and had the work done by 7:30. In addition to the install, he removed the remnant of an old (40 years) solar water heater system. He left the area cleaner than it has been since I moved in (36 years). The city inspector inspector said it was an easy inspection ( no notes) on a "good, clean job". Thanks to both Juan and Evan.

      5.0 Michael M. Orange, CA
      8/25/2022

      Great service, great employees.

      5.0 James F. Canyon Country, CA
      5/19/2022

      Excellent experience. Purchased tankless water heater. Showed up on time, gave price options, worked with me to get good price, scheduled install, showed up on time. Juan did a great install job. Answered all my questions, offered good suggestions . Install was done on time and very professional service. Clean up after was perfect. Overall excellent service

      0.50 Steven N. North Hills, CA
      3/12/2022

      Not put together well.

      Photos

      Payless Water Heaters & Plumbing, Inc.
      New 50 Gallon Water Heate
      New water Heater
      Tankless Water Heater

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      Seal of Approval

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      1. Verify Trade License
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      2. Verify Insurance
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