Pacific Coast Termite Inc

The introductory meeting went very well. The representative, Stephan, was very professional, arrived on time and had a professional appearance. He asked good questions , so to understand the extent of our rodent house mates and wanted to see all areas of the house inside and out. He completed a thorough inspection and educated me with his findings and clearly proposed what his company could do to remove the mice. We signed up and are looking forward to being mouse free!

The service went quite well, I did get prices from other vendors, they were not the cheapest but I was willing to pay for more convenient service and better warranty for the service.

Quick and easy

It was good. I have not seen any issues. I would highly recommend them.

The crew was on time, polite, efficient and professional. The entire job took approximately 4hours and the orange oil made the entire house smell great!!

In February 2018, we discovered termite frass in two of our window sills, at the corner of one room. We hired PCT to do the work, because their treatment does not require moving out and uses relatively safe chemicals. We had a previous home burglarized during a termite tenting, so we were hoping to avoid it. Two days after the first treatment, the frass was back. They told us to give it two weeks for the treatment to "get them all". The problem got worse, not better, so they came out in March and treated again. Everything seemed fine, for a year. Today: termite frass in the same windows. The work is still under warranty, but consider: there have been termites in the walls, eating the wood, for a year, undetected. AFTER we paid for treatment. They're coming back out to service it again, but, let's be honest: we're going to have to have the house tented by another company, and we've been informed that our warranty only covers retreating - no refund if we conclude that the work wasn't effective. So, yeah - I have to conclude that the reviews and exterminators I ignored were correct: orange oil and other similar treatments aren't effective at killing the entire colony, and are a waste of money. They uphold their warranty, and they appear to believe in their product, but I don't, not anymore.

Our inspector, Scott, was great. He was very thorough, way more than the other inspectors we had bid. The price was a little more than the bids we got from companies that tent, but you save the cost of a hotel for two nights it works out, not to mention not having to bag your food, etc. The workers who did the spot treatments were good. They missed one location out of maybe 20 around the house, because it was hidden behind a tree. When I discovered this, the office immediately scheduled someone to take care of it. Their bid for wood repairs was quite high - more than the treatment. We did not use PCT for wood repair.

So far so good.

very professional

Excellent. Painless. We saw dropping from our wood framed sliding glass door, so we thought it had to be termites. The last time we had termites, we tented and it was awful. We were delighted that this company advertised with KFI radio or else we wouldn't have known about them. The two licensed inspectors were very thorough. They explained how each of their treatments worked. As they found termites, they showed us the droppings. When the technicians arrived (on time) to do the work a few days later, we were pleasantly surprised how considerate they were. They were efficient, knowledgable, and cleaned up after themselves. They even brought their own vacuum cleaner. We would use them again. So nice that we didn't have to move out for a few days and are confident our problem has been taken care of.

I expected a bit more treatment in patio area because I had understood during inspection that the termites had infested a larger area. Upon completion I brought that to their attention and they showed me the order which did not have area marked. They also did go over the said area with me and I was ok with it.

We're on an annual contract. The annual contract is $400.00. The price is fair.

Well. They should provide a return visit to assure that all the termites are gone.

Went well. They were very thorough. Of the three contractors I called they were by far the most expensive. However, their inspection was so much more comprehensive than the competitors and that made the deal. Since we were not "tenting" the house it was critical that a thorough inspection be done to identify the degree of infestation since all the treatment is localized.

Excellent job over several weeks. Consistently on time, efficient and fast, always cooperative and pleasant to work with. Various size crews from one to three depending upon the job to be done. We had extensive needed work done. We feel the cost was reasonable though fairly expensive at a total of $9,800 plus $39 for the initial inspection. We have a single story, 2,500 sq. ft. house with attached garage and rear separate patio enclosure. First, a licensed inspector went over the exterior, the interior, the huge unimproved attic, the garage interior and separate patio enclosure. He provided us with a detailed plan view identifying the many visual and suspected locations of both subterranean and drywood termites as well as dry rot. Two different kinds of environmentally approved chemical treatment were used for the two types of termites. They treated all around the outside of the house by boring holes every 12 inches through the concrete slab and inside through the wall and windowsill to inject for subterraneans, sprayed for drywood termites in attic, garage inside and all exterior fascias/shiplap/corbels along with patio wood posts. Cost $3,200. Two year warranty. In the attic they cleaned out all insulation along with field rat droppings, vacuumed, treated rafters for drywood termites, spray sanitized, closed some air duct open spots, checked for and sealed rat access point, re-installed new higher rated insulation (R38), set rat traps which were inspected several times over about three weeks & no rats found. Cost $4,800. They removed and replaced damaged wood members, splicing in new wood or filling areas with minor damage with wood filler and prime painted these areas. Cost$1,800.

They were wonderful and it was so nice not to have to bag our food, medicines, etc. Everything was left clean and repaired all the places they needed to make holes. I would highly recommend them.

The inspector was very thorough and knowledgeable.

so far so good

It went great.

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Perfectly.

Called for appointment unable to schedule . Left sevseral messages no return calls received.

Never received service- would like my money back

He was very thorough but said he found termite evidence in the attic that could be treated at a hefty price. I'm getting a second opinion on this. After the second opinion from my regular exterminator I found they were a lot higher price.

Very efficient!