Kerry was professional and provided a quick and reasonable quote to do the work needed. His quote for the window washing was $160 higher than who I was originally planning to use, but because they were there and already powerwashing the outside, I decided to go with him for the windows, also. <br /> The powerwash went beautifully and I was extremely pleased. They had a few spots they missed, but were good to come back and touch them up. Painting the trim was also excellent. However, the window washing situation was a nightmare. It was obvious, the workers were getting on-the-spot instruction (never having done it before). Once completed, it was a smeary mess, not to mention the outside screens were left to dry with water drops...leaving residue that did not go away once dry!!! I was trying to touch up the mess of smears myself, when I realized the top portion of every window was not left properly latched and would drop the moment I raised the lower portion. Kerry did return to make this situation right, taking care of securing all the window panes. However, he and workers left massive fingerprints on EVERY window. Now I have smears and fingerprints! When I called to have this rectified, there was never a return call of any kind. My windows are worse now, than when they just had an even layer of dirt on them!! And for this I paid $160 MORE than I would have with a proven window washer. <br /> In the beginning, they assured me they would return, up to 3 years, to make any problems right, They stressed they had their own electrician, on hand, if anything was amiss (I had a speaker problem even before they left). My outdoor music speaker, on the deck, was knocked out by the powerwashing. They wanted me to let it dry out, but it never bounced back, and Kerry has not made good on his promise to correct any damage done. <br /> He did a fantastic job on the actual powerwash, and trim painting looked great. I would NEVER hire him to do windows. His failure to follow up with problems he left, really overrides the good work he did, accounting for my overall D rating. If you choose to risk using him, I would withhold part of the monies, until you get full satisfaction. I trusted he would return, but he did not.