Parley's PPM Plumbing Heating & Cooling
About us
Serving Our Community For Over 32 Years! We are the premier cooling, heating, plumbing, duct cleaning, water softener business in Utah County. Parley Hellewell founded Parley's PPM in 1979. Now his son Lance owns Parley's PPM and carries on a strong tradition of excellent service. We are not your average heating, cooling and plumbing specialists. Parley's PPM consists of a team of individuals with the necessary skills to tackle any of your heating, cooling, plumbing, duct cleaning and water softener needs. We believe in quality workmanship, honest business practices and dedicated service in our community and industry. Our technicians and plumbers have the training to help with any problem you need fixed. Certified and ready to help! We guarantee our technicians and plumbers provide only the best service! • Installation Workmanship Guarantee: our plumbers and technicians are the best when it comes to skills, attitude, and workmanship. They will care for your home and complete the job with speed and precision. If they do not meet our high standards we will refund you the amount of the purchase price you find to be fair. • 100% Money Back Guarantee: we accept responsibility for your 100% complete satisfaction with the materials and work that we provide. • Maintenance Guarantee: if your system does not reach the desired temperature, we will make any upgrades, modifications or repairs necessary to make sure that the system works right for you for no extra charge during the first five years after your date of purchase. • Exclusive Guarantee: if the compressor in your air conditioner fails in the first five years of ownership or the heat exchanger crack in the first ten years of ownership, we will remove the system and install a completely new one! We can help you with all of your plumbing, heating and cooling needs!
Business highlights
Services we offer
Duct Cleaning, Heating & Air Conditioning, Maintenance Plans, Plumbing, Steam Humidifiers. • Only Carrier Factory Authorized Dealer in Utah County • Only American Standard Customer Care Dealer in Utah County • One of the few but proud Coleman® Liberties Dealers • North American Technician Excellence (NATE) Certified • Rocky Mountain Natural Gas Technician Certified , Water Heaters, Water Softeners
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 5% | ||
| 5% | ||
| 2% | ||
| 0% |
"Thanks [Member Name Removed]for the positive review!! glad that your furnace checked out without any issues, thanks for giving us a chance to earn your trust!! Parley's PPM"
"Thank you for your recommendation! We appreciate it when customers share their experience with Angie'[Member Information Removed] List. If you ever need anything else including HVAC we would be happy to help you. Thanks again!"
"Thank you for your review and the opportunity to earn your business! Please let us know if you need anything in the future."
"Thank you for giving us the opportunity to earn your business and for your recommendation! Let us know if you need anything else."
"Thank you for your feedback, we really appreciate your response."
"Thank you for letting us earn your business. Hope all is well."
"Thank you for your review!"
"Mr. [member name removed], thank you for giving us the opportunity to earn your business. I spoke with me technician and he had to rewire the motor to get it to work through the night for you. He also said that $650 was a fair price to replace that motor. After our cost on the motor I can assure you we would've been fair. If you purchase a motor online and would like us to quote you on installing that please let us know. As far as the technician running behind, we do apologize for that. Our technicians are told to not leave a customers home until they fully complete the job at hand. In this case the job he was on before yours took more time than he originally thought. We do our best to set the right expectations for how long a job may take. Sometimes the tech may run into other issues and take longer than expected. In this case he was 30 min behind, either way we should've called you to let you know. Lastly we've decided to NOT charge you for your original service call/band-aid repair. You owe us $0.00. We hope you will give us another chance to earn your business in the future. Thank you."
Licensing
State Contractor License Requirements
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