Pasqua Flooring, LLC

Pasqua Flooring LLC called to schedule an appointment for 3/1/21. They arrived I showed them what I wanted done. We walked through my home and they both agreed my hardwood floors were in excellent condition. I have area rugs on the hardwood. I live alone and I don’t use some of the rooms. I told them I want my floors to have a shiny finish. They both agree that would be no problem easy job. We agreed on the price of $1000. To move the furniture and resurface the hardwood floors and put back the furniture. Denise told me she would call me that evening. I never heard from her. I called on 3/5/21 to see if they still wanted to do my floors. They came 3/9/21 and they started the job and finished on 3/11/21. Pasqua Flooring LLC paced up the check. I noticed the latter part of April the floors were loosing it’s shine. I waited about a month called Pasque flooring and told them my concerns. They agreed the floors were getting dull. They were both talking among some selves on what finish they should use because the one they use did not last but a couple of months. Denise told me she would call that evening to give me the date for next week. Pasqua Flooring did not answer their phone calls and emails I sent to them with a voice. They never called or answer emails. Here’s some messages I sent. PasQua Floor 205-337-3594 3/9/2021 completed Hello, Hope you and Denise are doing well, I tried calling knowin g your busy, that being said, the living room, my bed room and hall main traffic areas is already loosing it shine! Done 3/9/21. Not what I paid for. The finish is not holding up. The other floors have almost wall to wall area rugs. This is very stressful I have to live with this everyday. I was very proud but not too proud. I hope you understand my concerns. Hope to hear from you soon. Keep safe… Hope your both doing. I’ve been very patient waiting for the floors to be done! This is not what I paid for. The areas look awful. I can’t tell you how disappointed I am. I wish you stop Ignoring my calls. You have unfinished work to do here. I’m waiting for you to come by I am just absolutely sick about this I have to look at these floors every day and it makes me upset. In my opinion you make a bad name for small businesses.

Absolutely horrible!! I had to fire Pasqua Flooring (Renea Tolleson and Denise) and hire a professional Flooring company to come in and completely redo the whole job they ruined. Please call Superior Wood Flooring LLC (205-332-9276) if you want the job done perfect to begin with. I really hope that this helps with someone making a decision before using this company. It was the worst experience and took up 9 weeks of my life for a 3 week job. Thankfully the crew from Superior did an amazing job and finished in 2 weeks.

the team did a great job

It went great.

Great work! Floors look amazing!

Josh and Austin good craftsmen, attention to detail, quality work, great cleanup, efficent

It was good. They were on time and they did what they said they're gonna do. Their pricing was good. The work was appearing over and beyond.

Fabulous. They were on time and very professional.

It was great. They did a great work. They were professional and quick.

It was a good experience. They were very detailed, on time and very professional.

It was a good experience. They showed up on time and they did not leave any mess.