Paul Davis Restoration of San Fernando Valley, CA

When we returned home from a long international flight and discovered the damage caused by a leaking toilet tank in the second-floor master bedroom, we immediately felt overwhelmed by the disruption and stress of the mitigation and restoration process ahead. From day one, Paul Davis Restoration eased that anxiety. Their team gave us a clear understanding of what to expect at every stage and helped us navigate the impact on our daily lives. Jason was especially helpful, always available to answer questions and explain each step in simple, reassuring terms. Once the last box of stored furniture, clothing, and personal belongings had been moved back in, we were grateful to see our home restored to the condition it was in before we left last winter. We are extremely satisfied with the service we received from Jason and his team. In fact, we would gladly recommend Paul Davis Restoration to anyone facing a similar situation and looking for a dependable solution for home damage.

I am a renter, but I was very involved with my landlord in the restoration process of the townhome I rent after a slab leak occurred under my kitchen floor. Sarah Gilliland/Paul Davis Restoration handled the insurance claim repairs. As this is the third(!) claim over the past 5 years, I have had extensive experience with restoration companies. Paul Davis Restoration was definitely the best restoration company I have personally dealt with. Sarah was very attentive and compassionate with the needs of my landlord and me, always returning our phone calls and having the answers we needed even before asking! Her crew acted professionally in all facets of their work, especially the move out/move back of my furniture and contents - all handled with care and consideration. Sarah and her crew made a difficult situation easier to go through, and it was a pleasure to work with her.

By far the most professional and responsive service like this that I have ever used (this is the third time over 15 years!) When our pipe burst and water started pouring into our bathroom and bedroom, I was in a panic about what to do next. I called Paul Davis based on a friend's suggestion. Sarah G helped walked me through the process step-by-step which was something I really, really appreciated at the moment. The crew from Paul Davis came in like a team of true professionals and got the small lake in my house cleaned up quickly, helped guide me through what could have been a very messy insurance process, and even followed up with me later when they didn't have to. In a world of service businesses that feel often rude, broken and incompetent, I can't recommend Paul Davis and their team enough!