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About us
We are Perfect Clean, a company cleaning the homes of Las Vegas.With over 14 years of experience and over 30,000 cleaned homes we have left a trail of happiness and satisfaction. With Perfect Clean your satisfaction is guaranteed or we will clean again for FREE!!! Recurrent customers only pay by hour for their first appointment, after the initial cleaning is completed your representative of Perfect clean will be able to quote a flat rate for your home. Credit Cards and Debit Cards are accepted.
Business highlights
26 years of experience
Services we offer
House cleaning.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.260 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 60% | ||
| 22% | ||
| 7% | ||
| 5% | ||
| 7% |
Showing 1-25 of 60 reviews
Peter N.
Jan 2017
i purchased 3-hours of work for 3 workers; but they quit after 2 hours. They did everything I had asked, BUT THEY DID NOT ASK ME IF I WANTED ANYTHING ELSE CLEANED; EVEN THOUGH THERE WAS OTHER DUSTING AND CLEANING THAT COULD BE DONE and 1 HR LEFT ON THE DEAL. THEY JUST PACKED UP AFTER ONLY 2 HOURS AND LEFT.
Joel O.
Aug 2016
They did house cleaning and they swept my outside at no extra charge. They are really good and trust worthy. I have been using them every month for the last year.
Joel O.
Aug 2016
They are really good and trustworthy. I have been using them every month for the last year. The service went very well and I kept them on.
Stephen F.
Aug 2016
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Nancy M.
Aug 2016
unknown
Salim Z.
May 2016
The ladies that came over where not too friendly they kept to themselves I actually went all over the house to check on the progress of their work it was mediocre at best. Granted my house was very dusty. But what I found that they in fact vacuumed and mopped my floors but much of the dust was left on the floor to dry with the wet water. They did not bother to dry the floor. They mentioned in the ad that they Polish the faucets , clean the shower and the water hardness, the toilet, change linens. Nothing was done they even skipped my guest room. I paid them the same day. No one ever bothered to call and ask about the service how it was. But through all this they where punctual. I put C on price if it was an actual 4 hours.
Salim Z.
May 2016
The lady's cleaned but missed a lot of what's included as changing the linens of the bed they missed a room completely they would clean somethings and not put them where they where I felt they didn't care for the house came in did the mediocre job and left I won't be calling on them again.
James R.
Apr 2016
unknown
JOEL G.
Mar 2016
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Response from Perfect Clean Maid Service
"Thank you for reviewing our services."
Salim Z.
Mar 2016
unknown
Response from Perfect Clean Maid Service
"House was extremely dirty just like he mention on his review "lots of dust everywhere" lots of grease in the kitchen too which it took much time of the 4 labor hours he purchased. Customer was told ever since arrive that his cleaning project can not be done in just 4 hours but he didn't want to purchase any more time."
Barbara G.
Mar 2016
unknown
Response from Perfect Clean Maid Service
"Thank you for reviewing our services."
Patricia M.
Feb 2016
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Response from Perfect Clean Maid Service
"Thank you for your review and for choosing Perfect Clean to be your recurring house cleaning service provider"
James M.
Jan 2016
They missed the appointment and they are not returning phone calls.
Response from Perfect Clean Maid Service
"We have no records of your purchase. We recommend you to contact your credit card company or bank and ask for a charge back. We will also dispute this review with Angie's List."
Jennifer P.
Jan 2016
They went over the 2hrs paid but it's fine because they did a pretty good job. My only complaint is their company policy on appointment times and how the confusion I had was handled. The confirmation email have a specific time for the appointment and the ladies arrived an hour after that. I attempted to call the company but no answer. Then I got a text back stating their policy is a two hour window. That's all fine and dandy but that needs to be conveyed in your confirmation emails. And instead of arguing that point with your paying customers you should just recognize its an error, apologize, and drop in instead of sending links to your policy by text.
Response from Perfect Clean Maid Service
"We apologize for the inconvenience, the email confirmation has been corrected and it clearly states that all appointments have a 2 hour arrival window. Thank you for your business."
Theresa C.
Dec 2015
Extremely easy to work with. Love their website which makes booking appointments easy!. They keep in touch by texts which is nice. The ladies left our house sparkling!
Response from Perfect Clean Maid Service
"Hi [Member Name Removed], We appreciate your review and it was pleasure cleaning your home! Were glad you enjoyed our service and effort. Hope you have a blessed day! -Josh, Perfect Clean"
Gaetano E.
Dec 2015
We were really not happy with that. They promised one thing and the 4 hours of housecleaning ended up being 2 women for 2 hours. They got about half the house down. They wanted us to purchase more to finish the house. We ended up purchasing more. The additional work they did was really not good. It was a little bit surfaced up here and there. I certainly would not recommend them. I certainly would not hire them back. I paid another $50 for another hour. They didn't do much in the one hour. They showed up on time. They could have explained the service better upfront. They didn't speak English very well so it was really hard to communicate with them.
Response from Perfect Clean Maid Service
"At the time of the Big Deal purchase it is mentioned very cleary that the 4 hours of service will be provided by one cleaner. At Perfect Clean, we have made the decision of discontinuing selling our services based on hours purchased up front by the customer due to cases like these. Most customers who buy hours of services assume that their desired cleaning project can be completed in the number of hours they've purchased. This review came from a home owner who's house is 3,000 sqft. There's absolutely no way to clean a 3,000 sqft home in under 4 hours even with our least thorough method, and especially not in the initial cleaning. The estimated time to clean a home this size is 4 to 5 hours, "average time", with a 2 person crew. All of Perfect Clean's bad reviews on Angie's List or other sites came from customers who purchased a shorter amount of hours than they needed and because of that, we were not able to complete their cleaning projects. Also, all of them came from home owners with a house larger than 2,500 sqft who paid under $150 for their one time cleaning. Thank you for reading, and have a wonderful day."
Joe B.
Dec 2015
I purchased the Angie's List deal of cleaning the kitchen and up to 2-1/2 bathrooms for $99. One woman was sent to my apartment. She arrived on time and did an excellent job. <br />
Response from Perfect Clean Maid Service
"Thank you for reviewing our services. We appreciate your business and we hope to see you again soon."
Lawrence J.
Dec 2015
unknown
Rod L.
Dec 2015
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Response from Perfect Clean Maid Service
"We appreciate your feed back and we hope to see you again. Thank you for choosing Perfect Clean Maid Service"
Dixie D.
Nov 2015
unknown
Response from Perfect Clean Maid Service
"Thank you for reviewing our services."
Gregory P.
Nov 2015
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Response from Perfect Clean Maid Service
"Thank you for reviewing our services."
Laura C.
Nov 2015
unknown
Response from Perfect Clean Maid Service
"Thank you for reviewing our services."
Mike P.
Nov 2015
unknown
Response from Perfect Clean Maid Service
"Thank you for reviewing our services."
Lori P.
Nov 2015
.
Response from Perfect Clean Maid Service
"Thank you for reviewing our services."
Nancy M.
Nov 2015
My kitchen the counters have never looked so good and my stove sparkles! Very nice people!! <br />
Response from Perfect Clean Maid Service
"Thank you for reviewing our services."
Licensing
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FAQ
Perfect Clean Maid Service is currently rated 4.2 overall out of 5.
Perfect Clean Maid Service accepts the following forms of payment: CreditCard
Yes, Perfect Clean Maid Service offers free project estimates.
No, Perfect Clean Maid Service does not offer eco-friendly accreditations.
No, Perfect Clean Maid Service does not offer emergency services.
No, Perfect Clean Maid Service does not offer warranties.