Perfectly Clear

I was very pleased with the carpet cleaning job. They were professional.

I was very pleased with the carpet cleaning job. They were professional.

If I could give an A+ I would. Perfectly Clear was fantastic with their communication, punctuality and quality of work. Due to another vendor no showing for a job I needed this service scheduled quickly. Perfectly Clear was able to work with my schedule. I will definitely be using them again!

Excellent! Dean and Alex were prompt, courteous, friendly, fast, professional, and their prices are very reasonable. Our carpet, which was very stained, looks like new after being steam-cleaned by Perfectly Clear! We are impressed and very grateful. We recommend this company and would definitely hire them again.

Arrived on time. Fast efficient. Friendly.

Alex arrived on time, introduced himself, and explained the work to me. He wasted no time in getting the job done in a very professional and clean manner. The whole job took maybe an hour or less. Even though I already had my dryer pulled out when Alex arrived he offered to help me push it back into place. The price for the work was very reasonable and I'm very satisfied with the job. I definitely recommend them and I'll be calling them back for some of their other services that are offered.

It was pretty good until abruptly stopped that type of Service

Very well, but they no longer are providing housecleaning services, so I am looking for cleaning help again.

They did a wonderful job

Great, they were efficient and did a great job.

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They were fast and efficient. Did a great job. I still need to do some organizing, but at least I have a clean environment to work in. Thanks Ivonne!

No problems with plan or the execution of it.

They were great. We would use them again.

They are perfect. I love working with them.

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This is difficult. The folks at perfectly clear are kind folks. Their pricing is more than fair and they truly seem to want to make the customer happy. I have hired this company three times. YEAR 2014 *Window cleaning [GRADE A+] *House Cleaning [GRADE C] **[I worked with the house cleaners to help them do the work correctly] *Gutter Cleaning [1st try] [GRADE F] *Gutter Cleaning [redo 2nd try] after I contacted owner [GRADE A] I am saddened to have to write this. These people are very nice. They seem to want to do a good job and try. And I have given the folks 4 chances. The first time I hired The company, while the windows were done superb, they failed to do the detail: clean the window jams and lock down my solar shades. These shades are located at the second story. I can not reach the shades. I had to call them out to fix the shades but they still could not fix what they broke. Instead, I had to hire the company that installed the shades to come back out and re-install them. This cost me a few hundred dollars. I didn't bill Perfectly Clear for the expense. I just let it go. Good karma, right? I also hired them to clean my house. The ladies were so sweet. So nice. And they worked very hard. But there were issues too. I had to do some training and some items in my kitchen got broken. They were honest with me and showed me. I also let that go and did not bill perfectly clear. The items were expensive but I certainly did not want to hurt these ladies financially. The Gutter cleaning was not good at all. I got up on a ladder and just about all the gutters were still dirty. But when I contacted Perfectly clear to come redo the work, they did clean them. The effort took two times! YEAR 2016 Yesterday, Perfectly clear came to my home on Friday July 15th. *Window cleaning GRADE: A+ *Following Customer Instructions GRADE F I spoke with the owner on Thursday July 15th and gave him specific instructions TO NOT touch the solar screens because I had to have them all fixed the last time they were there. I emphasized over and over to please do not touch the screens because they were professionally installed and locked in to endure the winds off Folsom Lake. He assured me that they would not. I also gave him instruction to clean the inside mirrors/glass as well as clean the window casement jams and apply silicon to the rubber. I have an employee that works for me and I also explained to that employee. Do not let them touch the solar screens. If they move them, they will blow off. My employee explained to young guys not to do this. They replied, 'oh, we have done this house before, we know what to do. The owner means the solar shades the at move'. My employee did not argue with them and was confused by they refusing to listen to her instruction. Oh yeah, they had to also be reminded to clean the mirrors and glass in the house too. They went ahead and removed each solar screen and they are now blowing off my house and I now have to hire the same company to reinstall each and every screen again. I feel just sick about having to write this note...I'm upset because I feel like I am saying someting negative about a friend. That's just how nice these folks are. Sigh...and I know that they have asked me when we had problems in the past not to write a negative review...and they offered me discounts. I refused the discounts because I don't want to hurt their bottom-line...giving discounts or freebies doesn't fix the core issue...not following directions. T My constructive recommendation is for them to please...please...please listen to the customer. Especially when it comes to wanting to avoid issues for both parties. This problem was 100% avoidable if they just listened. "do not remove the solar screens". It's unfortunately because I gave them these directions less than 24 hours before they came out. Again, these are really likeable people. I do not discourage you from hiring them but I do urge you to continuously follow up with them...give them reminders, check the work and then follow up again. They will eventually get it right...and when they do do the work correctly, it's great!

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It went very well. They were very professional and fast. Also, they didn't try to oversell me on anything.

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it went well

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