Perma-Seal Basement Systems

"Hello! Thanks for taking the time to share your review. We strive to deliver a remarkable experience and value for our customers. We're so proud that Victor provided that for you today and we look forward to sharing your kind words with him and his supervisor."

"We are thrilled to hear about your wonderful experience with our team. We make the world a better place by providing you with the best solutions and services for a healthy home. Thanks for being part of the Perma-Seal family!"

"We are thrilled to hear about your wonderful experience with our team. We make the world a better place by providing you with the best solutions and services for a healthy home. Thanks for being part of the Perma-Seal family!"

"We are thrilled to hear about your wonderful experience with our team. We make the world a better place by providing you with the best solutions and services for a healthy home. Thanks for being part of the Perma-Seal family!"

"Hello! Thanks for taking the time to share your review. We strive to deliver a remarkable experience and value for our customers. We're so proud that Doro provided that for you today and we look forward to sharing your kind words with him and his supervisor."

"Hi! Thanks for taking the time to share your review. We strive to deliver a remarkable experience and value for our customers. We're so proud that Jose and Alex provided that for you today and we look forward to sharing your kind words with them and their supervisor."

"We are thrilled to hear about your wonderful experience with our team. We make the world a better place by providing you with the best solutions and services for a healthy home. Thanks for being part of the Perma-Seal family!"

"We are thrilled to hear about your wonderful experience with our team. We make the world a better place by providing you with the best solutions and services for a healthy home. Thanks for being part of the Perma-Seal family!"

"Hello! Thanks for taking the time to share your review. We strive to deliver a remarkable experience and value for our customers. We're so proud that Doro and Alex provided that for you today and we look forward to sharing your kind words with them and their supervisor."

"We take feedback like this very seriously, and we strongly disagree with the characterization that your concerns have been ignored or dismissed. Over the past three years, our team has made multiple attempts to work with you, assess the situation, and provide solutions based on the conditions observed at the time of each visit. Waterproofing and foundation-related issues can be complex, and in some cases conditions evolve, requiring adjustments to the approach. That said, our intent has always been to address the problem thoroughly and responsibly?not to provide temporary fixes. We understand your frustration, but it is not accurate to suggest there has been a lack of effort or unwillingness to engage on our part. We remain committed to resolving concerns in a fair and professional manner"

"Thanks for the review! Victor is a great representation of our Tribe and our values. Perma-Seal is filled with like-minded individuals who want to make the world a better place. We all strive to provide a remarkable experience to each homeowner we meet. We will certainly share your kind words with Victor and his supervisor."

"Thanks for the review! Doro is a great representation of our Tribe and our values. Perma-Seal is filled with like-minded individuals who want to make the world a better place. We all strive to provide a remarkable experience to each homeowner we meet. We will certainly share your kind words with Doro and his supervisor."

"Thank you for the great review! We?re glad Victor took the time to explain everything clearly and make you feel comfortable throughout the process. We really appreciate the recommendation and look forward to helping you again!"

"Hi, Terrence. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!"

"Thanks for the great review! We?re glad to hear Tyler and Elias were professional and informative, got everything done on time, and left the area clean. We appreciate your support and look forward to helping again whenever you need us."

"Thanks for the great review, Mary! We are glad we could schedule quickly, arrive on time, and get everything installed fast while making the setup and tech walk-through easy. Appreciate you choosing Perma-Seal Basement Systems!"

"Thank you for taking the time to share your feedback. We understand how frustrating it can be when the outcome of a project does not meet expectations, and we appreciate the opportunity to address your concerns. Our team strives to be transparent about the nature of concrete lifting work. Because this type of service involves existing slab conditions and other variables, certain adjustments are approached as best-effort targets rather than precise guarantees. These factors can sometimes impact the final results. That said, we have made several attempts to work with you in good faith and explore a reasonable resolution. As discussed previously, we even offered a goodwill adjustment in an effort to help bring the matter to a close. We remain committed to finding a constructive path forward. The project work has been completed, and there is still an outstanding balance related to the services provided. We would welcome the opportunity to speak with you directly and continue working toward a mutually agreeable resolution. Please feel free to contact Bill Jirsa 630-432-1779 so we can assist further."

"Thank you for the thoughtful review, [Consumer Name Removed] . We?re glad you were impressed with the team?s professionalism and communication, and that George, Doro, Ramon, and Usbaldo delivered great results on both the sidewalk leveling and basement sealing. We appreciate your patience as we worked through the tougher leak paths, and we?re proud that the crew went the extra mile to make sure everything was fully resolved. Thanks again for trusting Perma-Seal?we?ll be here anytime you need us."

"Thanks for the positive rating and for sharing your feedback. We?re glad you?re happy with the overall work, and we appreciate you mentioning the upsell concern. Our goal is always to recommend only what?s genuinely helpful. We?ll keep working to make that clearer and more comfortable on future visits."

"Thank you for sharing this! We?re glad Josue was able to spot the foundation issue that was missed initially and take care of the repair. We?ll be sure to pass along your kudos to him. Thanks again for choosing Perma-Seal Basement Systems."

"Thank you so much for your amazing feedback! We're delighted to hear about your positive experience with David, Luis, and the team at Perma-Seal. It's wonderful to know they provided you with honest, professional, and thorough service. Your recommendation means a lot to us!"

"Thank you for sharing your experience with us! We are delighted to hear that you chose Perma-Seal again for your foundation needs and that Hugo and his team provided outstanding service. It's great to know that they kept you informed throughout the process and ensured everything was installed as planned, even in challenging weather conditions. We're also pleased that the team maintained a clean work area despite the complexity of the job. Your satisfaction is our top priority, and we appreciate your continued trust in Perma-Seal. If you need anything else in the future, please don't hesitate to reach out."

"Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that Paul provided prompt, courteous, and competent service. It's great to know that you're satisfied with the replacement of your sump pumps and the installation of the new Defender. We appreciate your support and look forward to serving you again in the future!"

"Thank you, for your positive review! We're thrilled to hear about your confidence in our work. If you have any questions or need further assistance, feel free to reach out. We're here to help!"