Phil's Pressure Washing

Showed up twice without scheduling or warning then when I said I was going to use an alternate provider yelled at me and cursed me out on the phone. Told me 'no one liked me' and to 'crawl back into whatever hole I came out of loser' with several expletives in between before hanging up on me. Easily worst home services experience ever. Serious anger issues here, do not get involved with this guy. You won't have to look far to find multiple reviews saying the same thing.

He did a pressure wash job and broke a bin. We sent him a picture when it happened and got no response so we were just going to not use him anymore. He called to try to set up an appointment and we told him we were not using him and he asked why so my wife told him about what happened last time. He interrupted her, said ?f*** you? and hung up. Terrible person.

I was conflicted about writing a review until I received an obnoxious and rude response from the owner who showed that I was in no way a valued repeat customer. I originally used them in July 2020 and had no complaints. He called me this year to see if they could come back out and the price he quoted was more than I wanted and he came down to $100. I accepted and today his team came out and did the job. I reached back out as they left the debris behind and with my HOA it couldnt stay out and the bag was something I couldnt move because of health challenges. I'm big on customer service and I didnt make you do the job for $100. And I guess in an attempt to prove that my business wasnt wanted or needed he goes on to say.... *Our average job here in $350 and you are well below that so we will gladly take you off the list. Our big customers are in bellaire and west u* As an owner to make such a disrespectful comment to a customer is totally unacceptable. Your policy is your policy but there is never a place for you to try to make someone feel less than. I will leave you with this quote by Warren Buffet, *It takes 20 years to build a reputation and 5 minutes to ruin it. If you think about that, youll do things differently.*

I was pleased with the service I received from Phils Pressure Washing team . Yosley and the team were prompt, courteous, and thorough in cleaning the gutters . Their staff on the phone also did a great job contacting me. I am planning to call on them again next year.

He had done a good job with the outside windows, so I accepted his offer back in December to do the inside ones too. What a mistake! They used dirty rags and left all the windows so oily and messed up that even after they returned (which took several calls) they did a lousy job at. I did not bother to call him back, but his people showed up at my door today. When I told him about my past experience, he got angry with me and did not take any responsibility for his lack of quality and professionalism. Reading the reviews, I see he is consistently rude to his customers. I do not know how he is still in business.

When Phil knocked at my door, he sold me a service to "pressure washing" the outside of my windows and cleaned all the screens that were full of pollen. We agreed for his workers to show up at 10 am. They came an hour before when I was not in my house and started the job even though I communicated that I wanted to be present. When I came back home, I found out that his workers were actually hand cleaning instead of pressure washing. They explained to me that pressure washing will break the glass, which I understood but did not like that the owner sold me one service but did something else. I noticed that the same dirty rug was used for most of the windows which did not look clean at all. When the workers notified me that the work was finished, I noticed that the screens were still full of pollen. When I called Phil to complain about his service, he hung the phone on me and did not pick up the phone anymore. I ended up paying only because I knew that his workers (Mexicans) were the ones paying for his lack of people skills and bad management. I won't use his services anymore and I do not recommend this company.

I could not have been more pleased with the service I received from Phil’s Pressure Washing. They were not only prompt, courteous, and thorough, but they made minor repairs to my gutters and downspouts as they cleaned them. I am planning to call on them again and use their other services . I recommend this company highly.

.

Very professional and courteous guys. Fast and efficient.

Job was decent. Wanted to charge more after we had agreed on price.

I had all of my windows cleaned inside and out. The work was acceptable but I did have to do some touchup. My main complaint is this: This company is more interested in the upsell. As soon as they arrived the lead guy took photos all around the house to send back to the boss so he could see what else might need to be done. I told them don't bother to offer pressure washing, I just had the entire house pressure washed. So a few minutes later I got a phone call proposing to clean my gutters for $125. My gutters were brand new; they literally were installed a week before I had the windows cleaned. I did not appreciate the obvious upsell tactics before the work I contracted for even started. And they did request cash rather than check or credit card.

They did a great job and came out to quote the work very quickly!

After they had started with the job I was surprised with information that should have been disclosed before I decided to hire them. And then I was questioned as to why I needed a receipt. Didn't like that.

nothing

Polite, showed up on time, 3 man crew did the work of cleaning my gutters expeditiously.

Phil has a bunch of kids working for him, that do not know how to wash anything. BAD BAD job on my house. They left a lot of algae on the posts of the deck. Missed places on the body of the house if there was a shrub in the way they just passed it . Terrible job performance. I would never recommend them.

They pressured wash drive, sidewalk, patio. Clean up was disappointing. Windows and patio areas were left splattered with dirt and debris. Failed to clean under some furniture and pots on the patio.

Awesome job cleaning windows & power washing drive & deck. Jose & his 2 man crew were extremely efficient. I would absolutely use them again!

We had all our windows cleaned, inside and out as well as having the entire, two story exterior pressure washed. The price was excellent and Phil threw in the gutter leaning free. They came completely prepared with several sizes of ladders. Three men and the Team Lead (Joel) was professional and pleasant to deal with. I will use them again, and again.

His workers bent and scraped one of the gutters they cleaned. They used one of our hoses instead of their own and left it strewn across our bushes. They also left the water dripping adding $40 to our water bill. When I confronted Phil about these issues, he refused to acknowledge the issues and hung on me. Very rude. Before we saw these problems, we were going to use him to wash our windows; he actually sent his workers to do it in rain and my wife had tell him how inappropriate it would be - they would be instantly dirty and we would never know if they did a good job.

minuses:Showed up late. Equipment broke; didn't have tools; pluses: they worked their butts off, they stayed late, and the price was right.

The quality of work was good however I never received an emailed receipt as well.

Everything OK except I was never e-mailed a receipt.