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Phoenix Floor Services

Tile: Ceramic and Porcelain - Repair, Carpet Repair, Refasten, or Stretch, Wood Flooring Repair or Partial Replacement,

About us

Phoenix Floor Service LLC is a Cincinnati based flooring company that provides all of your flooring needs from Solid Hardwood, Laminate, LVT and Ceramic Tile flooring. Phoenix Floor Service staff is trained for the installation, repair, and restoration due to water damage of any Hardwood floor. Additionally, Phoenix Floor Service can also lift toilets for bathroom installations. We love to serve our customers! Phoenix Floor Service understands that hardwood flooring is a big investment and we will make sure that you're proud of the investment you've made. Call today for your free in-home estimate that can be provided within 48 hours of contact.

Business highlights

Se habla espanol
18 years of experience

Services we offer

Hardwood flooring sales, LVT and Ceramic tile flooring installation., installation, repair, sanding & refinishing. Engineered Hardwood flooring installation. Laminate

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.013 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Showing 1-13 of 13 reviews
Robby C.
Aug 2020
5.0
Yes, I recommend this pro
They did a great job. Very quick, professional, and high-quality work. Would definitely use again. And recommend to anyone.

Patti H.
Aug 2020
5.0
Yes, I recommend this pro
I worked with Phoenix Flooring 3 times now. Once was 150 year old original floors that were covered in paint and glue and tar...a hot mess. They saved me so much money and brought the floors back to life. Then I did a new floor install with short boards...beautiful and maybe my favorite floor to date. Last job was merging a 75 year old floor with a new addition floor. You would never know! Fair prices and they never try to up sell me to other products.

Tom D.
Aug 2020
5.0
Yes, I recommend this pro
$1,000
Reliable and speedy service. Have used Phoenix Floor Service many times and they always produce amazing work. Will continue to be my go-to for flooring work especially hardwood.

Jill S.
Mar 2019
5.0
Yes, I recommend this pro
Went great! The floors turned out beautiful. We're really happy with the quality and the overall look. Phoenix accommodated our schedule and got the floors installed timely.

Kevin G.
Feb 2019
5.0
Yes, I recommend this pro
$7,500
They were quick and did a good job!

Liz K.
Feb 2019
5.0
Yes, I recommend this pro
This company did such a fantastic job! Efficient and budget friendly!! I had a lot of uneven areas on my floors that I expected to still show through. The team was able to make the floors look completely even and natural- they look BRAND NEW. The crew was very friendly and walked me through the process of what they were planning on doing, timeline, etc. They made me feel very comfortable being in my house without me there and they kept me in the loop through out the process. I recommend this company to anyone that needs any type of flooring work done!

Dennis H.
Nov 2018
5.0
Yes, I recommend this pro
$3,000
Outstanding job finished in time. All employees very professional and they did a great job cleaning up each day.

Tamara L.
Oct 2018
5.0
Yes, I recommend this pro
The work was done professionally and in the time promised.
Response from Phoenix Floor Services
"Thank you for the review. Enjoy."

Shane A.
Oct 2018
5.0
Yes, I recommend this pro
Abel and his team did the very best work at an affordable rate. Love love love they way it turned out!
Response from Phoenix Floor Services
"We take pride in giving great service for affordable rates. Thank you for the review and we look forward in working with you, in the future."

James W.
Jul 2018
5.0
Yes, I recommend this pro
$6,500
I contacted PFS after having used their crew through a contractor several years ago. I decided to work with them directly this time. We communicated mostly through text message for the estimate and scheduling. I was on a tight timeline to close on a house, get the work done and move in--one week from close to move-in. PFS was to install 1,000 sf of new oak flooring and refinish 650 sf to match. I was given a budget figure over the phone, which I ran with. Long story short, the work was top notch and finished on time, but not without a hiccup on the front end. If I had to suggest improvements, it would be the pre-work process, both in estimating and scheduling. Truth be told, that could be some of my own fault. After missing the start date, to PFS's credit (through owner Abel Morales), they rallied with several crews working together. After several long days, they finished a day ahead of the move-in and I was very pleased with the work. We were able to come to terms on pricing that didn't quite match my pre-work estimate. I was pleased that Mr. Morales again was flexible in working an arrangement that we could both live with. I will definitely be using Phoenix again, and would highly recommend them.
Response from Phoenix Floor Services
"Mr. [Member Name Removed], Thank you for your review. We take pride in our work and want to verify that our customers are satisfied with our services."

Patricia M.
May 2018
5.0
Yes, I recommend this pro
The service was great. They were prompt, they did what they were asked to do, they installed the flooring correctly, gave several options for staining the floor for the client so that the client would see & choose, and stained the floor and finished it perfectly. From previous works, they will follow up if their will be things to be touched up. Their Pricing was fair.

Mike B.
May 2018
5.0
Yes, I recommend this pro
They're great. They do a great job! I've referred them to tons of people who've all had a very positive experience as well.

Herbert H.
May 2018
5.0
Yes, I recommend this pro
$3,000
They were prompt, courteous, and did a good job. Their price was great as well. They got the work done really quickly.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Phoenix Floor Services is currently rated 5.0 overall out of 5.

Phoenix Floor Services accepts the following forms of payment: CreditCard

Yes, Phoenix Floor Services offers free project estimates.

No, Phoenix Floor Services does not offer eco-friendly accreditations.

No, Phoenix Floor Services does not offer emergency services.

No, Phoenix Floor Services does not offer warranties.