Plano Overhead Garage Door

Great job as usual. Efficient and timely service. Have been using them since 2020 and have always been satisfied with their work.

Highly recommend Plano Overhead Door. They're always courteous, prompt, and have great communication. Kevin has done my maintenance a couple of years in row now and it's like having an old friend over to give you a hand. Felt like I should hug him when he left.

When you think of the things you need to do today—provide for your family, handle your responsibilities—the last thing you should be wondering is, “Is my garage door going to open?” That’s where this company stands out. Their technical skill is obvious from the start—diagnosing issues quickly, fixing them correctly, and not cutting corners. Just as important, they respect your time. They show up when they say they will, ready to work, no excuses. And when the job’s done, it’s done right. No lingering issues, no second-guessing. Just a smooth, reliable garage door you don’t have to think about again until your next routine service. Simple. Professional. Dependable—the way it should be.

Have been using Plano Overhead Garage Door for the past 5 years. The company and technicians are very knowledgeable, prompt and provide reasonable prices and great service. Had them do a door maintenance and was even shown steps and product to keep door cared for every 3 months. Thanks for helping educate me!

Garage door carriage cable broke. Jacket did an excellent job at fixing it as well as installing a new metal rail and adjusting the door opener Will use Plano Overhead from now on

Very timely and, professional. All work completed in 40 minutes as promised. Met and exceeded all expectations.

Servic tech was very knowledgeable and professional. Job well done

Garage door wasn't working properly. The tech who came out figured out that the spring had broken and since it was a builder's grade opener which was noisy we decided to replace it. We paid $1,950 for a very nice/quiet belt-drive model Liftmaster and new springs all installed. He had everything on the truck so from the time I called it was all finished the same day.

I had a really old one, they came to check something, offered. Deal for opener, door opener, keypad, belt system, lubed everything, gave me maintenance tips.

I called yesterday. Andrew was out a few hours later. My door was only going up a foot. He fixed the problem and a few others. It’s working perfectly and very quietly. Excellent experience.

Super easy to reach, came out in hours during the agreed window, the tech was fast, courteous and efficient! He explained everything and the repair was done fast! He even went the extra mile and adjusted the rails.

Had one broken spring/coil on my garage door. Ended up selecting Plano Overhead Garage Door to replace both springs based on the stellar reviews on Angi and other sites. James arrived on time and reviewed his planned actions. He was very knowledgeable and professional. After replacing the springs and doing some maintenance on the tracks, we agreed that the 25 year old opener was on it's last legs. James gave me written quotes to install a garage door opener that I purchased on my own or to install a better opener purchased via Plano Overhead. I opted for the latter. James came back the next day and installed the opener, reviewed it's operation with me and how to connect it to WIFI for remote operation and monitoring. Totally satisfied with the work done by Plano Overhead Garage Door in general and with their outstanding technician James M in particular!

The technicians did an excellent job! They were very thorough and worked very efficiently. They also replaced a hinge on the door that was about to break. The replacement hinge did not add to the cost of the job. This was the third time I have used Plano Overhead Garage Door. Earlier they had replaced a dead garage door opener and corrected a sensor issue with the opener. I highly recommend them.

The team at Plano Overhead Door did a great job taking care of our garage door problem, were very pleasant to deal with, and got us scheduled for service on the very next day. Their technician Kay Simmons did a great job troubleshooting our issue finding a broken control wire in the wall which was a difficult to diagnose and resolve. Thanks for a great job, quick service, and good value! Plano Overhead Garage Door is our go to Team!

Everyone with Plano Overhead Garage Door was so pleasant to work with!!! The technicians did great work and helped me with a tricky situation. Highly recommend them for any of your garage repair needs.

Plano Overhead Garage Door saved the day for me!! My door stopped going up, of course with my car IN my garage and after hours, so I left a VM message asking for a call back the next morning. They called at 7:20am and had a technician out by 8am!! Nick, the technician, was very professional, efficient and had me back up and running in about 30 minutes!! I could not be any more happier with the service! Thank you to POGD!!! I will use you in the future and will tell all my friends about your greatness! Thank you!!

Very professional, arrived on time, excellent installation, price very competitive, would use again and recommend to others.

Plano Overhead Garage Door is Great Service Pro to have any of your needed Garage Door Repairs and work to be done. I have called them couple times before for my own garage door repairs and this trip was no exception of the quality and quick reply I received.I have also REferred them to others and they have done great to all. Jim Hardy, Service Tech. is Great fast and Very Courteous throughout the work done. Thank you Plano Overhead Gargae Door & Jim.

Fast call back, fast onsite (2 hours) and very honest about options. They did not pressure me to buy and allowed me to make the best choice going forward. I will be calling for a new door soon!

Excellent, fast service.

Everything went great! Our garage door opener was original to our home (builder grade) which was new when we bought it. It lasted 17 years and was very noisy. We called to have it replaced and have an awesome new opener that exceeded our expectations. Jacob O’Bier was our technician and he was very professional and courteous, explained how to install the app on our phones, and features of the new opener. We highly recommend this company and will be referring our friends and neighbors.

I called for an estimate to repair my garage door. Paul came out and I was impressed by his professionalism and willingness to provide details about my options. I decided to go for a new door, based on the things Paul told me, and because I was very happy with our initial visit, I requested him to do the installation. Paul came and reviewed with me what I was wanting, and brought a couple additional items that could be installed at no extra cost, such as a different track that he recommended. He also asked me a few questions about the placement of the door, showing he was genuinely interested in having the most space in my garage. He did the work and was very thorough. He even re-aligned my opener and reset the thrust on my opener to account for the heavier door. I asked him about lubrication of the components, and showed him the lubricants I had. He confirmed they were all good, and showed me where I should lubricate for best performance. Paul was very courteous, polite, and professional. His initial impression on my led to a new door sale, and I am very happy with the work he did. I would like to request him for any additional maintenance that may be needed in the future. Because of Paul, I will continue to use "Plano Overhead Garage Door" for my garage door needs. Thanks Paul, for a great experience!

Donnie came out to assess problem (old broken suspension spring) and explained problem and offered options. Agreed to torsion spring conversion and scheduled time for work (about 36 hours later). He arrived back a few minutes early and converted both doors to new spring system quickly. Spent extra time doing fine-tuning and leveling of tracks and adjusted new opener stops. He also replaced all the rollers on doors and lubricated hinges and rollers )and taught me how to do it for ongoing maintenance. The garage was cleaner when he left than when he arrived. Best door service ever. Thanks!

Fast, efficient, and affordable!

As in the past P.O.G.D. was contacted on a Friday and came out and fixed the problem on Monday, everything was done as requested and we WILL use them again the next time we need garage door service! A Best Buy you might say! $189.00 total for a job well done!