Platinum Painting Pros, LLC

I have used Platinum once before on one of my rentals and attempted to use it again, which will be the last time! The first go around was a bit rocky, while the job did get done and turned out nice, Matt's communication is lacking, and I was often promised he and his crew would be at the property at certain times, which never seemed to happen. When I addressed this I was confronted with hostility Fast forward a year and a half, I had another rental property that needed a few items done (12 interior doors, a closet, and 2 walls). I was on a tight timeline and confirmed before booking Matt that he and his crew felt they could complete the job on time, (as I had a cleaning company following paint, and the tenant moving in after that). Matt confirmed it was a small job and he and his crew could knock it out in less than a day. He would come one day before the cleaners (which made me a bit nervous, but figured he had other prior commitments). The day the job was to commence I went by the house to see the progress and if he or the crew needed anything - Surprise no one was there. Thinking it was mid-morning, I did not want to look too much into it and sent Matt a message that all the paint (I supplied) was waiting for him when he showed up. Late afternoon I received a text stating he was not going to make it to the job. While I hope the reasoning he gave was legit (family emergency or death in the family - can not remember), what was frustrating is he made no attempt to communicate this with me early on, nor did he send his crew over without him claiming that he likes to be on-site to supervise. As we pushed back asking that the crew show up, we went as far as to offer to be there to supervise and even pick them up, as Matt claimed they do not have their transportation. Needless to say, nothing ever came of it, Matt stopped returning texts and left us to finish the job ourselves; which ended up being a fun night with the family painting into all hours of the night. If you are looking for a company that keeps its commitments and is a customer focused - LOOK ELSEWHERE!!! If you have no specific timeline and looking for a painter that does a good job and shows up when the mood strikes them, hire Platinum.

Matt and his team did a great job helping us with our custom home build. And guided us through the whole process, canâ t say enough about them. Really set the bar high for other Home Builders. Would highly recommend to anyone looking to get a custom home built.

Great people, really set the bar high for other painters in the area