Plus One Heating and Air

Showed up on time, provided a reasonable quote, and communication early in the process was strong. I had them come out for an estimate and, after researching rates, found their pricing competitive. I moved forward largely because of their customer satisfaction guarantee. Austyn, the project manager, was friendly, level-headed, and straightforward, and his communication was clear with timely updates. Every employee who came to the house was courteous and professional, and they worked diligently while on-site. Unfortunately, the project has involved repeated issues, delays, and added costs, and I am still without a working system. The initial installation placed both the indoor cassette and outdoor unit incorrectly. After a second visit, the placement was corrected. Following that visit, I was asked to sign paperwork stating the work was complete. Assuming the system was functional, I signed. When I immediately went to test it, the system would not turn on. I then learned the electrica

They were professional and clean. Did a great job.

I’m satisfied with the outcome! Justin and Lisa are both great assets, they provided excellent customer care!

Went very well. Mark found the problem immediately and fixed it quickly. He was experienced, friendly, and professional. The price was reasonable too. I was impressed. I recommend Plus One highly.

They did a great job! They were on time and very professional.

Great. They are always on-time, professional and explain everything.