<p>On 3/13 I discussed with Mr Lambros Polyzos the job he quoted on 3/7 and my timeline to have things completed in order to have the house cleaned and prepped for a professional photographer who was going to reshoot all the newly repainted rooms. I asked how long the job would take, and Mr Polyzos said he would send over a crew and have the job completed in 3 days. The cost we agreed on was $3000. He said he could not start the job until the following Monday (3/17) or Tuesday (3/18), but in any case the job would definitely be completed by Thursday (3/20). It was going to be tight, but my photographer agreed to shoot the hous early Friday (3/21) and have the finished edited fusion photographs by later that same day.</p> <br /> <br /> <br /> <br /> <p>I began the projects I was working on (including removing wallpaper for a powder room the painters ware going to paint).</p> <br /> <br /> <br /> <br /> <p>I checked with Mr Polyzos over the weekend to confirm the start date, and he said he was still trying to determine a Monday or Tuesday start date. On Monday (3/21) morning he called at 8:14am and let me know they were starting that morning which I was pleased to hear. (I thought , perhaps they will finish Wednesday which would be 3 days.)</p> <br /> <br /> <br /> <br /> <p>I live in Virginia, and each day after work, I would head over to this Gaithersburg, Maryland property and work for several hours. On Monday when I arrived the crew had already left, and I could see that they were well on their way, but it did not seem like a third of the way along.</p> <br /> <br /> <br /> <br /> <p>Tuesday night when I arrived after work the crew had already gone. There was more work complete, but definitely not 2/3rds, and this is where I began getting concerned. I called Mr. Polyzos at 5:59pm and said as a minimum they should be ½ done, and I don't see that. I need this to be complete Thursday as discussed. He said he was in contact with their lead painter and was told it would definitely be done on time.</p> <br /> <br /> <br /> <br /> <p>On Wednesday at 3:13pm I called Mr Polyzos to inquire about progress and again asked if they would be done in time. Mr Polyzos this time said that if they didn't finish Thursday, it would be completed by Friday morning. Trying to be flexible, I agreed and then contacted my work and requested ½ days off work for Thursday and Friday so I can be there with friends to get things cleaned and ready for the photographer.</p> <br /> <br /> <br /> <br /> <p>On Thursday morning I called Mr Polyzos at 9:49am. He reported the crew was working and things were on track. I left work at noon, picked up friends and was at the house a little after 3pm with my friends and the real-estate agent but did not see any painters. I called Mr Polyzos who said that the painters had left early for another job but said that they would definitely be done in the morning. I walked the house to access their progress and made a list of what still needed to be done. Not a single room they were working on was finished, and at least one had not even been started. The house was a disaster with painting materials and trash everywhere. I again called Mr Polyzos and expressed my concern that they could not finish in time, that I had a photographer scheduled in the afternoon the next day, and the house had to definitely be shot that day for the listing to go live for the weekend buyer rush. Mr Polyzos assured me the house would be complete in the morning. All in all I had 7 calls with Mr Polyzos expressing my concern about finishing on time as well as other concerns: the master bathroom paint I found to be the wrong color and powder room paint that I did not see anywhere in the house. My friends and I worked till nearly 2am doing what we could around the rest of the house to make it ready, then drove back to Va. The next morning, I spoke to the photographer, who I pushed back to 3:30pm that day (the latest he could shoot and still return the photographs that same day).</p> <br /> <br /> <br /> <br /> <p>On Friday before leaving work, I contacted Mr Polyzos at 11:46am; the message was short, but there was no indication that there would be any problems. I arrived between 1pm and 2pm to finish prepping the house for the photographer. When I arrived, it still looked like a disaster. I walked around in astonishment. For the first time I saw the painting crew, consisting of two painters. I called Mr Polyzos at 2:13pm. I began my conversation with "This is Patrick McNeil, I am very very upset sir. You assured me things would be done by noon at the very latest. I am here after 2 to do last min prep for the photographer who is driving out from Virginia and will be here at 3:30. What am I supposed to do?" Mr. Polyzos reply was to ask the painters to stop painting and begin picking up their mess for the photographer. I said almost all the rooms are not done, and there is a mess everywhere. I tried to explain to him, this is a professional photographer and his photographs use custom lighting and multiple fusion exposures to capture all the depth and detail of the rooms being shot. <br /> <br /> <br /> <br /> <br /> <br /> <br /> I told Mr. Polyzos I would look around and access what could be done. I walked around, made a list of everything that needed to be done. I then called the agent to consult, and he recommended we abort the weekend saying the initial listing and first weekend are the most important to have just right (and we were not even remotely close). That's why it was off the market the last 3 weeks getting everything perfect.</p> <br /> <br /> <br /> <br /> <p>I spoke to the lead painter and went over my list. He agreed with everything that had to be done and agreed it would not even be completed that day. I called the photographer and advised him that I had been lied to and that the house was not ready after all, and requested he abort and allow me to schedule him for a later date when it was completed. He agreed. I spoke to the painter and informed him I had sent the photographer home. The painter then informed me that he was not the original crew, that another crew started the job but quit (something I was unaware of).</p> <br /> <br /> <br /> <br /> <p>I could not even get myself to call Mr. Polyzos I was so furious. Instead, at 2:49pm I sent a polite text: "After consulting with the agent, we have to abort the photographer. There is no way the house is ready for photography, the listing is ready to go live, but I have to now wait until your guys are done and can schedule him to come back. I have showed your painter the list of things that remain, and he agrees and will work to complete"</p> <p>Five (5) hours later at 7:53 pm, Mr Polyzos replied with "No Problem. Thanks"</p> <br /> <br /> <br /> <br /> <p>On Saturday I returned late in the afternoon to see if the work had been completed. The painter was there working diligently, and had enlisted the help of his young boys to help with clean up. I walked around and accessed the situation. Things were starting to look like a house again with most the walls now painted, and in more cases than not, just trim work, and clean up remaining. The work that had been completed looked very nice. I walked around and again made a list of things to be completed. The painter agreed and said he hoped to have it all done the following day, Sunday.</p> <br /> <br /> <br /> <br /> <p>I am unsure how much if any of the blame goes to the actual painter/s. It's clear to me that Mr Polyzos is to blame for repeated lies and the inability to resource and track his company's projects. The cost to about this critical window to list a 600k plus home is not completely known yet, but in direct costs alone, it exceeds $1000 easily. Indirectly , it will take me some more time to fully calculate. I will have to go out again, inspect, prep, and then take another afternoon off to schedule and meet up with the photographer. All can say is this-- I will never never ever recommend this painting company. I do no