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Ponderosa Garage Doors & Repair

Major Home Repair (General Contractor), Garage Door Installation and Replacement, Garage Door Repair,

About us

WE TAKE SERVICE TO NEW HEIGHTS -Earning your trust, not just the first time but every time. For over 25 years Ponderosa Garage Doors & Repair has provided SW Washington state and the greater Portland, OR metro area with knowledgeable and respectful service. Ponderosa Garage Doors & Repair provides sales, service, and installation of garage doors and garage door openers. We specialize in garage door tear out, replacement, and repairs. We service all types of garage doors and garage door openers for residential and commercial properties. FREE ESTIMATES! May Contact Us Through Email. Additional number: (360) 953-7898.

Business highlights

Emergency services offered
31 years of experience

Services we offer

Broken Spring Repair, Full Garage Door Tune Up, Garage Door Installation, Garage Door Replacement; Garage Door opener installation, Garage Door Replacements

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.992 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
4%
3
1%
2
0%
1
0%
Showing 1-25 of 92 reviews
Samantha S.
Apr 2021
5.0
Yes, I recommend this pro
Perfectly fine.

Pam G.
Feb 2021
5.0
Yes, I recommend this pro
Great. Came out and gave us a quote and we're able to do the job that same day. Both men were very polite and respectful of our home.
Response from Ponderosa Garage Doors & Repair
"Thank you [Member Name Removed] for giving us such a friendly review. We hope you enjoy your second bay with its new motor."

Lindsey M.
Feb 2021
5.0
Yes, I recommend this pro
$1,800
Prompt response by Ken and was able to have the work done two days after my initial phone call. Nic, the installer/technician arrived on time and did an excellent job, including clean up and explanation of how/where to lubricate the garage doors.

Tom W.
Nov 2020
5.0
Yes, I recommend this pro
$390
I Purchased a new opener on a whim when I came across it on a Black Friday sale at local box store. My current 20+ year old Stanley still worked fine but... After a few weeks with it sitting in garage I went on to Angie's list just to see if I could find out how much it was going to cost to have a pro install it. I knew my door spring was completely out of adjustment and dangerous, and my rollers were trash and the coiled cables were fraying above by spring. I submitted inquiry before bed and received a text immediately from Ken asking to be of help and offering to have a tech here at 8 am the next morning if I liked to size it up and give a quote for the work. I agreed and the next morning at 7:45 am by Teal from Ponderosa who was on way and on time. He was extremely likable and professional. listened to my wants, concerns and needs and gave me an estimate for it all on the spot. I thought it fair and he was actually able to do the job then! Literally just hours from asking for estimates I had the work completed! Another outfit called to see if I needed an estimate and when I told them Ponderosa Garage Doors was already here and doing they job they told me I was in good hands, that Ponderosa were top notch pros! Teal completed the job excellently, programmed all my remotes and keypad and explained everything I needed to know. He even took the time to program the built in opener in our Cadillac that I had been unable to figure out how to pair with old opener. I would not hesitate to recommend these guys nor do I think you should have any concerns about their work.

Dan A.
May 2020
5.0
Yes, I recommend this pro
$175
Ken called within minutes of my inquiry. He happened to be in my area and was at my home within 15 minutes. He took a look at my door and said that he could fix it "right now". Less than a hour later the door was working perfectly. Never had a simpler repair experience of any kind. I was charged a fair price. I would recommend Ken and Ponderosa in a minute.

Jodi W.
Mar 2020
5.0
Yes, I recommend this pro
$1,200
I would highly recommend Ponderosa Garage Doors and Repair. Ken was fantastic he has great communication ,honest and when he gave me a bid he didn’t try to up sell me. I called to ask for a bid and he came out the same day. I was so impressed with Ponderosa and Ken I recommended him to my brother who has appointment next week with him. Would definitely use them again.

Jan R.
Dec 2018
5.0
Yes, I recommend this pro
$570
This is the second time I have hired Ponderosa and I can not recommend them strongly enough. Last Friday afternoon, one of the springs on my garage door broke. Ponderosa owner, Ken Fielding was at my home the next day at 7:45 am so that I could get to an appointment later that morning. He replaced the springs and made some adjustments and was done in about an hour. My aging door opening will need to replaced in the near future and Ponderosa will be getting my business again.

Carlo D.
Aug 2018
5.0
Yes, I recommend this pro
This had to be one of the best experiences with a home vendor I've ever had. They were punctual, professional and transparent - I felt like they were on my side the entire time!

SAM S.
Mar 2018
5.0
Yes, I recommend this pro
$450
Ponderosa staff were the best of several companies we called. The owner called me back promptly and sent a man in the morning. He spent a lot of time with us and proposed a new door opener, remote and keypad that met our budget The service was great. The door works perfectly.

Jan R.
Jan 2018
5.0
Yes, I recommend this pro
$190
Owner, Ken Fielding called me immediately and was able to have his technician at my house within about an hour. I thought i was going to have to replace my garage door opener, but instead of selling me something I didn't need (and really couldn't afford right now), Doug replaced the rollers, tightened hardware and adjusted the door opener. When it is time to replace the opener I will definitely be calling Ponderosa. Thanks Ken & Doug!

Russell S.
Aug 2017
5.0
Yes, I recommend this pro
Great east to work with and willing. To work on the bid

Paul D.
Jun 2017
5.0
Yes, I recommend this pro
$175
Very well.

Vicki V.
May 2017
5.0
Yes, I recommend this pro
unknown

Judy B.
May 2017
5.0
Yes, I recommend this pro
$2,800
It went as planned.... Really better than planned. They got us an appointment the following day to work with our work schedules. The installer was professional and very detail oriented. He took his time and did an excellent job. Adding Windows to the garage door made it look great!! Plus now our garage door isn't like everyone else's on the block!

Nancy R.
Feb 2017
5.0
Yes, I recommend this pro
$224
unknown

Ken S.
Dec 2016
5.0
Yes, I recommend this pro
$100
Very well as stated above

Barbara W.
Aug 2016
5.0
Yes, I recommend this pro
Excellent! I heard from Ken immediately and was able to set up an appointment the next week. Doug came, removed and replaced the opener, did a tune up of the rollers and all within 2 hours. Cleaned up everything and even gave me a discount for 65 years young

Cheryll B.
Jun 2016
5.0
Yes, I recommend this pro
unknown

Kevin C.
Jun 2016
5.0
Yes, I recommend this pro
$300
Excellent. Ken was able to repair the two broken springs on our garage door without issue. He also repaired the loose cord. Ken identified a previous install issue with our garage door in which the previous home owner had installed a portion of the garage door incorrectly. Ken offered to repair the issue at a very fair price. All work was done at a high standard. I am very satisfied with the work and price.

Paul W.
Apr 2016
5.0
Yes, I recommend this pro
$91
It may have been a basic service call for him, but I appreciated the promptness and service. <br>

MARY O.
Apr 2016
5.0
Yes, I recommend this pro
$7,500
Called Ken just before closiing work hours and explained the problem. He told me that Spenser would call within the hour, which he did and came right out. He checked out the mechanism and tweaked the emergency pull. Also checked out all the working parts too. l couldn't have been more pleased with the quick response, service and courtesy shown during this time. Would definitely recommend them without hesitation More companies should operate like this. <br>

Kathleen H.
Mar 2016
5.0
Yes, I recommend this pro
$220
Very prompt, punctual and helpful. Really good information on fixing the problem of water entering the garage and full explanation of repairs and my options/outcomes and costs. They told me all the other things I may need to also do to keep water out of the garage- even though many of those things will not involve the garage door itself. I am fine with that- I want to know how things are really going to work out and what my next steps might be. The work they did do was very well done. Well priced. I would definitely use again. <br>

Vance B.
Feb 2016
5.0
Yes, I recommend this pro
$400
unknown

Victoria B.
Feb 2016
5.0
Yes, I recommend this pro
unknown

Eike R.
Dec 2015
5.0
Yes, I recommend this pro
$200
unknown
Showing 1-25 of 92

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Ponderosa Garage Doors & Repair is currently rated 4.9 overall out of 5.

Ponderosa Garage Doors & Repair accepts the following forms of payment: CreditCard

Yes, Ponderosa Garage Doors & Repair offers free project estimates.

No, Ponderosa Garage Doors & Repair does not offer eco-friendly accreditations.

Yes, Ponderosa Garage Doors & Repair offers emergency services.

No, Ponderosa Garage Doors & Repair does not offer warranties.