Preferred HVAC Services

Last December, on one Friday early evening, I noticed my heating system was not working and it was very cold. I called PHCS services and they sent a technician Saturday morning to diagnose the issue. FYI, I am a handyman and fix a lot of things around my house, but I don't have the right tools for this service and don't like to do anything with gas pipes. I watched the technician doing his work and realized he is an expert. He checked everything and was able to detect that the gas valve was the culprit. He also recommended replacing the pressure switch. He explained to me what was happening and even showed me how the failure was triggered. In addition, he checked the whole system and even recommended me to install two carbon monoxide detectors, one by the heating system and one on the first floor by the bedrooms. I haven't bought and installed them yet - mea culpa. He didn't have the parts in his truck, but he said, Monday morning another technician would come with the parts and replace them. Before leaving, he explained to me that I could turn on the heating system for a few minutes to heat the house until the pressure valve would fail. After that, I would need to wait sometime and then could turn on the system again. I followed his instructions and was able to stay and sleep in a warm house on Saturday and Sunday. As promised, Monday morning, another technician came over, replaced the parts, and made the necessary calibrations. Few days later, I received an email with the bill, which was very reasonable, and so far my heating system is working like a champ. It is nice to know that there are still good and honest people in this world.

Imas bad as it is to have to get a new ac, the tech from preferred HVAC made it a pleasant experience and did everything he could to keep the cost down. Now our system is working flawlessly.

Guys were very patient with me They explained everything that had to be done and their prices were reasonable. I would definitely recommend them And use them again when needed

The tech was very informative and professional. He let us know what the problem was and foxiest it promptly. We would definitely use him again.

Great quick service as well as customer service

Representative showed up on time and was prepared to fix the furnace. He cleaned up after himself when he was finished. He was able to explain in layman terms what happened.

They have been absolutely phenomenal! We are a property management company and they have performed service repairs and full replacements. We have never received one complaint or a call back. Highly recommended!

With their flexible hours, they got to us quickly, diagnosed the problem accurately and got us a quote for the new part as well as a comparison quote for a new furnace. They weren't pushy, and had the furnace fixed same day we decided on the part fix. They were also friendly and professional. I hope to not have issues in the future, but they will definitely be my first call if we do!

It amazing great customer service great communication and gave helpful tips and way to better make things work and function better would recommend to anyone great company