Premier Hardwood Floors LLC

These folks are the BEST! They matched up problem wood pieces and replaced. They corrected mismatched previous floor replacement and improper plywood substitution. Their workers were meticulous in their work and bent over backwards to ensure I was satisfied with their matching, sanding, staining and varnishing. Ensure little details of matching corners and closing of doors fit properly. Definitely would hire again!

They did a very good job. I was very pleased. It was very old flooring, probably 90 years old. They did a smooth even job, it looked brand new.

It was great. They were wonderful to work with. I would recommend them.

It was excellent in all regards. They did a terrific job. They did not try to oversell me. They did the job quickly. The floor turned out beautifully. They were clean. They cleaned up after themselves.

It was very good. They were nice. They were polite. They stayed until the job was done.

Premier Hardwood Flooring recently completed a flooring project in my home. I am quite pleased with the outcome of the project. It was a pleasure working with the owner, Tim Walsh and client relationship manager, Dana Hatrison. Ms. Harrison kept me up to date with all details. I highly recommend this company.

So easy. Set everything up via email. We were going on vacation, so really wanted them to get the job done right after I left, so that it could cure while we were away. Was able to schedule the work exactly when I wanted it. The floors look amazing. It was so easy and smooth working with PHF.

The job was flawless from start to finish! It exceeded my expectations and was well worth the money!

Extremely quick to respond and perform services. Gorgeous results!

work was done very well and on a timely basis. very well pleased with results and would hire the team again.

They missed multiple appointments and when the crew showed up to do the work they seemed to be sub-contractors with no idea of the specifics of the job. When hey were done the wood on the sides of the steps wasn't done and they said those were risers and not part of the stairs. I think they are part of the stairs (try to buy stairs at Home Depot with no wood on the sides) and that all they did was the steps. Still not happy that I have to do that part myself now. There were a few places were the stain didn't take well. I told them I would handle re-staining those parts and just wanted them to tell me the brand and finish of the sealant because I didn't want to put gloss over satin. They said they would get me that information and never did so. After a few months I got a follow-up call from them to find out how things went with this job. I told them the stuff listed above and they said they'd sent someone out on Saturday at 9:00am to look at things. At 11:45am I called them up and told them to forget about it. They guy called a few minutes later and said he was on his way. He came, looked at things, said the wood on the side of the steps isn't part of the stairs, agreed the stain didn't take in a few places and offered to have his guys touch it up. I told him that I could touch it up and repeated that I wanted to know the make and finish of the sealant. He said he would swing by on Tuesday and leave a pint of it on the porch. And that never happened. I was going to live and let go; just never using these guys and telling friends and family the same. But that final round of dealing with them gave me the incentive to type out this review. Maybe you'll have better luck with them. But if you don't; well, you can't say you weren't warned...

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He was very good. He moved everything for me and did not charge me extra. He came back a couple of times to fix where they had chipped my wood. The first time they laid the floors, I had no furniture in my house. They cut the wood outside and cleaned it all up. The workers had to cut the wood out and they did not use a vacuum as they went along and I had sawdust all over my house. The last time they came out, he came with them and made sure that they did it right. I had to wipe everything down. I did send Bruce an email. They were very professional and friendly, if there was a problem he fixed it. I would hire them again; I would just make sure I was home to supervise. I felt they were trust worthy and honest and they did a good job. After they laid the floor, they came back and fixed their mistakes. I think that the price was comparable to another quote that I had. This guy included moving the refrigerator and stove and two toilets in the cost.