Pro Home Services Inc

We loved pro Home services.  They did an excellent job always cleaned up at the end of the day and were very professional and timely.  We couldn't have been happier with the services they provided and love the finished product <br />

unknown

This project went perfectly <br /> We reviewed multiple siding jobs; vinyl, insolated vinyl, repair existing siding, and James Hardie.  The proposal from ProHome Services was spot on from the quality of the product, cost and time to finish.  <br /> Thank You for everything <br />

The work was completed efficiently and neatly. Everything was done as promised.

All went great even through the hurricane they were able to keep up the pace. <br /> Very satisfied and happy. <br />

From our initial meeting with the salesperson about siding project the was very thorough and explained all of our options. The whole Pro Home Services crew was very professional and helpful whenever we had any questions. We're very happy with the way that our home looks from before, we have received many compliments from our neighbors and friends. We can not  thank Pro Home Services enough for the great work that they accomplished, work was completed in the amount of time that was said in a neatly manner.   Words can not express our gratitude to Pro Home Services for the diligence of the workers.

Working with Pro Home Services was one of the best experiences we have ever had with a contractor. <br /> When we decided to replace our siding with the Hardie board, we interviewed and got estimates from all four preferred James Hardie remodelers in the greater Boston area.  Pro Home Services was the last contractor we interviewed.   We hired Pro Home after meeting with Brad, the business manager and Eric, the owner.  <br /> Pro Home?s customer service went above and beyond comparing with the other three companies.  For the estimates, <br /> two companies gave us hand-written quotes right at our house during the first visit and these quotes were the highest.  <br /> The other company emailed us the estimates over 10 days later than the promised date.  <br /> Brad made the effort to drop by our house; hand delivered the professionally written estimate, explained to us all details and patiently answered all of our questions.  We were very impressed with his knowledge and down-to-earth approach to our questions and needs.  In addition to siding replacement, we also wanted to replace the roof, gutter, kitchen window and sliding patio door.  I was very glad that I listened to Brad while I was trying to make decisions about which products to choose.   The window and door that he suggested turned out to be much better value and fit in the house perfectly then the more expensive products that I had in mind originally.    <br />  I am very particular about the color of the house and I had a hard time picking the right color for the Hardie Plank.  Eric has been very patient, very understanding and very helpful with my moments of indecision.  When I tried to work out the color choice with the other contractors, one contractor told me to go to Home Depot and buy sample paint myself, and another contractor just totally ignored my concerns.  In order to help us choosing the best color, Eric sample painted areas in the back of the house with the top colors of my choice.   I really appreciated Pro Home doing this, since the painted color on the house looks quite different from the color on the computer screen or the catalog.  Pro Home really helped me choosing the right color! <br /> The entire Pro Home crew was very polite, efficient, easy to work with and respectful of our home.  It was a pleasure to have them around.  They paid great attention to details and the workmanship was superb.  In spite of bitterly cold weather in New England winter, they have been working hard and remained pleasant from start to finish.   <br /> Also, very importantly, the communication was great throughout the entire project.  Once I had a concern with the <br /> ongoing roof install and called Eric.  He showed up at my house within an hour and resolved the issue quickly.  The issue turned out mostly due to my lack of knowledge about roofing.  When we weren?t home, Eric would email or text us with photo snap shots of their progress.  The crew would always notify us if they had a question or encounter a potential issue.  <br /> It was very reassuring that Pro Home made a strong commitment to quality and they took their work very seriously.  The crew cleaned up very neatly every day and the neighbors never had any issues. <br /> They finished our punch list items efficiently.  The finished project is amazing!  Our house has been magically transformed.  The quality of work speaks for itself.  We continue to get compliments from neighbors and total strangers.  We greatly appreciate Eric, Brad, Sargio (the foreman), Eric?s father and all the rest of the Pro Home team for their professionalism, <br /> responsiveness, and willingness to go the extra mile for their customers.  We would highly recommend Pro Home for any <br /> James Hardie siding, roofing, window and door replacement projects! <br />

It was unbelievable. The crew was quiet, respectful. They were very neat. They cleaned up after themselves every single day. It was a pure pleasure to have these guys working in my house. They were above and beyond any contractors I had in terms of not only the quality but the professionalism they showed.

Punctual, effective, professional and meticulous. They did a fantastic job patching holes and cracks and then painting our walls and then did a great job cleaning up after and helping us put all the furniture back. <br />

Great Service, Was there when he said, Got a good quality roof for a good price. <br /> Nice Job would recomend highly <br />

The whole experience went great, the project was done in a little over  a week. Our house needed a paint job in the worst way. A lot of rotted wood, even some ply wood under the siding. The handled everything exactly how I imagined and I can be a hard guy to please. I will be using them for all future projects and I have been telling others to do the same. <br />

First things first - about this review(er) - I'm a homeowner who's a magnet for crappy workers - there is not one project, from basic electrical (d***! they didn't anchor the electrical box in the wall) to extensive plumbing and a Bathroom Remodel Fail, that anyone has done right (d***! he laid floor tiles crooked...etc, etc...)  So I don't enter into any project expecting to be happy, anymore. I hover, bite my nails, use a level to check everything, get very sharp and critical because I've learned all my lessons the hard way...through mistakes. <br /> But I'm over the moon about Pro Home. Seriously. So believe me that this is a review that's informed from a lot of bad experiences w/previous providers. As one of Pro Home's referrals said to me when I called, "of course, as with any builder you should be on top of everything and constantly checking their work, but they were really good"...and I do agree. Also, the quote was clear and we didn't veer from the costs, except in an area where I requested extra work (adding overhangs) and we agreed on a Change Order. <br /> *** I got multiple quotes locally and then thought I'd try outside of Boston region, which is how I found Pro Home (on Angie's List). Their pricing was much better than the prices I was getting from every service around Cambridge/Watertown, MA. <br /> The owner, Eric Pinto, is great to work with and props to Brad Erlichman, his sales manager, who was critical in guiding me through this huge decision. Both Eric and Brad put a lot of time and care into planning the project with me. And Eric makes a lot of effort to get his crew trained properly in Hardie siding installs, so that was a big plus. I prepared an itemized list of things to work on before we met, and he followed the sheet step by step with me and with his foreman, Sergio.  Eric's father tag-teams with Eric on the multiple projects they have going on, so someone from the family is often popping in to help, and to check the work. <br /> This was a siding job and I'm a designer, so perfect sightlines were of paramount importance - the soffits/fascias/window trims and sills and, of course, the planks. There is a really organized system they practiced that kept everything in line, level, etc. OK, so I did notice one sill off level a little; they fixed it. But my old house isn't level, and the sheathing bows  (c. 1905) so working with an imperfect frame was challenging. Somehow, these guys managed to match the lines at every corner of the house, from top to bottom and left to right. Really cool. <br /> This is a crew that flies but moves quickly with purpose and care; a small crew stripped this total wreck of a home in two days and the house was wrapped one day later. The house is surrounded with plantings at the base of the house - I trimmed back the hydrangeas and other plants before the crew arrived, in anticipation of their being crushed in the falling debris. The crew did their very best to cover/protect and avoid tromping on and crushing the plants during the stripping phase, but some things can't be avoided and so a word of advice to other homeowners...just prepare in advance for this. I was prepared and so not surprised that some plants were trounced. (What I WAS surprised at was that the guys actually tried to help wrap up my super tall dahlias to keep them supported more than I had done.) They also put their ladders up on wood horses when they realized the grass in the backyard was yellowing under the equipment. <br /> These guys are pretty quiet, polite, careful and, yes, they vacuum everything and put all equipment back (kept in my backyard for the duration), neatly and out of the way. O a few nails here and there were found but that's a few out of the thousands that had fallen in the grass, in the plantings, driveways, etc. No biggie. They really clean up thoroughly, every day. <br /> The neighbors keep approaching me about how quickly and steadily these guys have been working, and what a fantastic job they're doing. If AL lets me post Before and After pix, you'll understand why my neighbors are all abuzz. <br /> Btw, Sergio and his small band worked in the hottest possible weather this summer. It was my honor to make sure they had coolers of iced drinks, a few snacks, and one day I bought them a bunch of pizzas. I recommend to readers things like this, too. It's the least I could do to show my respect. <br /> We are now almost at the end of the project. I'm going to miss working with these guys - they take what they do so seriously and I so value this. You'll never meet a more dedicated group of guys in the trades. <br />

They were very professional and helpful when we had questions.  <br /> Everyone was great. The job was completed in time as promised. <br /> Would recommend them to all our family and friends.

Price was competitive, were done in a timely fashion, crew was friendly.  Did not clean up as well as they could have.

Over time, Pro Home Services, Inc. have replaced siding and painted a deck, and also painted our house. For professionalism, can we go higher than A? I would absolutely use them again in the future.

Pro Home Services was extremely professional right from the start. Eric came out to give an estimate and was extremely knowledgeable about the work that we wanted done. He explained everything thoroughly, which was reassuring. He also provided homes that they had worked on and references for us so that we could feel good about making the right decision. Eric was easy to contact as were the other workers. Once the contract and deposit were signed, we did notice the urgency of responding to our calls and emails was not there any more. However, we were still pleased with their work. We were told the project would start on a Monday but it was the week of the hurricane. We weren't contacted at all that week, even though we understood that they would be delayed. After waiting to hear from them, we called and they told us a new date that they would start, which they followed through with. From the beginning, we kept saying that we wanted the house to look exactly like it had originally but newer. After we came home on the first day of the siding being put up, the width was larger than it had looked originally. This was very frustrating since we kept saying we wanted it to be the same as it had been. Eric explained that the width of the original siding was different in different places so he rounded up to the 5 inch boards. I wish he has clearly stated this to me since I had just assumed that what he wrote in the contract would match what the original siding had looked like. We grew to love the look (especially since we had no money to fix it :) Overall, the worker(s) arrived early each day and cleaned up each evening. They were very helpful when we had questions and the final product looks amazing! They had promised to paint the PVC trim where it didn't match the hardie trim color, which they couldn't do since the project had gotten pushed back and it was too cold. This was unfortunate since they had said they would do the downspouts too but there wasn't anything we could do about the weather. When we had issues come up about the project, they listened and fixed it. They did work above and beyond what other contractors had offered to do. All of our windows got new flashing, we got our porch roof replaced, and they cleaned up some insulation that was sticking out of our attic windows. They even left the dumpster for us to use when they were done. We definitely plan to use them in the future if we need to! You won't go wrong if you choose Pro Home!

Rainy weather made for a slow start but once the project was underway we found the crew to be very professional, friendly and helpful throughout the process.  We did have a few miscommunications during the project but any problems that came up were handled promptly and to our satisfaction.

They were superior. They cleaned up after themselves. They listened to all of our requests. They were efficient, friendly and, above all, willing to please. The quality was outstanding.

Fantastic! <br /> A very professional company, owner and employees. <br /> A great job with a super price <br /> We would recommend Pro Home to anyone that needs a job done right with super quality. <br /> Thanks Eric and to all your crew!

see above

Outstanding Experience <br /> <br /> We bought the house in 2008 knowing that clapboard was in need of replacement, as it was pitted, rotting and in general horrible shape.  I did a lot of reach on what was out there, and gravitated to Hardy Plank, as it has a tremendous durability rating and warrantee, even if it was a bit more expensive in the short run.  I also did a lot of research on certified installers, including reaching out to the Hardy Plank company for a recommended installer.  They put me in contact with Pro Home. <br /> <br /> I put Pro Home through the ringer with 2 other bids, and it became very clear that not only did Pro Home (Eric) have the experience; he had the work ethic and professionalism I was expecting.  The personal commitment from Pro Home was outstanding, and consistent throughout the entire process.  His crew was quiet, respectful and very talented throughout the entire process.  <br /> <br /> Besides working in very difficult weather conditions (the ice storm of 2008 L ), they refused to let anything slide.  There were several occasions where Eric was not completely satisfied on how something was looking and he immediately corrected the issue (even when I thought it was very minor and fine to leave as is).  The crew cleaned up every day, and even came back in the spring, long after the job was done, to clean up anything that they might have missed. <br /> <br /> We were so enthralled with his work, In the middle of the job, we asked him to do additional painting work in the spring on our deck. This has been an outstanding experience, and I?m looking forward to working with Pro Home again.  <br /> <br /> You won?t be disappointed.