
Pro Lift Systems Inc
About us
Pro Lift Systems does foundation and structural repair on commercial or residential properties. We advertise on channel 5 and do 2 talk of the towns a year. We give free estimates and leave our customers with a bid, drawing, list of references and proof of insurance to help them make their decision. Company has been in business since 1995.
Business highlights
Services we offer
Foundation & structural repair. Crawlspace repairs. Water problems. Basement walls. Remodels. Excavating. Doors sticking.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 2% | ||
| 0% | ||
| 0% | ||
| 7% |
"I explained to the new owners we were delayed in responding due to an overwhelming amount of new calls the last 3 months of 2016. I did not get to see any cracks inside because she wanted to argue with me. I gave her a repair date which frustrated her that it was a month away. The cracks in question were 3/16",which is still within normal range. The crew showed up and thought they were at the wrong house because the cracks were completely closed. It still amazes me after the third forum reporting how bad of a job we did that they fail to mention we cut out the mortar joints and repaired them. I explained this to her over a text.If the owner would have been there to show the supervisor her concerns this would be over,but they were not home. I have responded to every text,I still have them. Saying we have not responded in three months is untrue.That is why I text or email in this situation. I am sure these are nice folks, just like we are a reputable company, if you want this to be resolved be home at least in the morning and show the supervisor your concerns. We still don't know at this point that the cracks inside are even related to our work."
"Every contractors nightmare customer."
"Telling the truth is very important when talking about someone.First off she was satisfied or we would have never been paid. On the contract in writing I wrote the main girder hump in the center of the hallway would always be there.We offered to make adjustments but she said no. So 2 years later she demanded a full refund. We told her no. So she then hires an attorney who threaten to take us to court. They hired an engineer who said in his report our work just needed to be adjusted. Our contract is very clear we offer a 2 year warranty and had offed this already. So we go back and do our normal adjustment. The engineered came out and passed everything. We even have his final inspection letter. WE NEVER ADDED ANY MORE PIERS OR DROP GIRDERS THEN WE ORIGINALLY HAD INSTALLED.Her husband was demanding items to be corrected that we did not install,the engineer explained that to him. Now that we did our adjustment she is was told my brother(vice president of Pro-Lift Systems) she was very satisfied with the work,(now for the second time). For some reason she now takes to the internet to talk bad about us. It is very obvious that this person cannot be pleased unless she receives a different outcome, like taking us to court. But she cant because her own engineer agrees with our work. We have 42 A+ Angie's list clients that awarded us a 2012 and 2014 Supper Service Award certificates.We take pride in our work. Some people are just hateful and don't know when the fight is over. Life is to short to let this type of customer bother us. I can guarantee we will keep our A+ rating on Angie's List and the BBB. Thanks"
Licensing
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