Propane Club of America Inc

Great, Billy was able to do it with in a couples days notice, very professional and thorough.

unknown

unknown

In general it went well, although it took some phone calls as the installer and provider of the gas (Diversified Energy)  wanted to charge for the installation and rental of the tank  which was supposed to be free of charge according to the contract between "Diversified" and Propane Gas Club of America (PGCA) and contrary to what PGCA offers members. <br /> It took some coordination between PGCA and Diversified Energy to square things out.  Glenn of PGCA was responsive and took care of the problem for me so all I paid for was the 96 gallons of propane the tank came loaded with at a $2.09/Gal. <br />

unknown

They're persistent and fair. They put the customer first and their prices are reasonable.

I joined the “club” by paying $59 in late 2012 when the quoted <br /> rate was $1.89/gal knowing that I would not need a tank refill till 2013. My <br /> understanding was that a rate was locked in for a year so we joined to ensure that I got the $1.89 rate when I needed the refill in 2013. <br /> Indeed I got the $1.89 rate for my first fill in Jan 2013. For my second refill <br /> two months later my charge was $2.49/gal. But the club had sent no notification <br /> of a rate increase. When I phoned him, the club owner offered to call the gas <br /> company that the club is said to be affiliated with to negotiate a reduction. <br /> After a week of promises but no resolution, I contacted the gas company myself only <br /> to find out they have no formalized affiliation with the club nor the owner. They did <br /> offer to reduce our rate to $2.15 for two reasons. One is that we were <br /> mistakenly overbilled by the delivery person. The second reason is that $2.15  is their current rate anyway for customers who <br /> have a similar annual usage. <br /> So, if you think you can join this club and be <br /> able to budget for an annual rate for your propane, you will likely end up as <br /> we did ... mislead and ending up paying the industry rate anyway in addition to <br /> an annual $59. club fee. <br /> Let my lesson learned save you the disappointment. And hold <br /> to the saying “if it seems too good to be true, then it is”. <br /> <br /> <br />