Pro Plumbing LLC

Paul came in with his toolbox ready to go...he made my day...installed grab bars onto ceramic tile...now I feel safe to shower...his work was outstanding and readable..will use him again without hesitation,

I hired Paul to cover my concrete porch and steps with slate tiles. His work was of such poor quality that the tiles began falling off after only a few months. He cane out several times to repair them, but they continued to fall off. He refused to accept responsibility and told me the warranty had expired. I won a default judgement against him in Municiple Court week before last.

absolutely terrible. he was very pushy and kept trying to get in before it was time to do the tile. he didn't have any work going on at the time so he was trying to find something to do. he was very pushy about receiving cash after every task had been finished. I was fine with that until the only thing left to do was the shower. he was almost done with the job so I went ahead and paid the remaining balance. I made a clear check list of everything left to do and was promised it would be finished. he left and never returned. I was very patient and he promised time after time he would be back to finish but he never showed. he ended up blocking my number so I called from my wife's phone and he said to hire someone else and he would pay me back. he never did and hangs up anytime I call from a different number. all he cares about is getting his money then leaving. he's a scam and a liar. I'm very easy to please and I've been very patient with him but he refuses to finish what he started. now I'm left with a shower that was grout smeared everywhere, a bench that has tile hanging off of it where it shouldn't, bull nose trim that was never installed and the grout is missing from the floor pan. the only reason I'm sharing this is so that no one else makes the mistake I made by hiring Paul. he is by far the worst contractor I've ever had to deal with.

We hired Paul to fix and complete the work of our previous contractor who had walked out taking our money and leaving us with a mess.  From the beginning Paul said he was different, that he was the last tile contractor we would ever look for, a Christian who even preaches in his local church, and that we would have no problems with him.  The first problem arose on the first day of work when Paul was getting ready to lay tile.  I was out of the house and Paul demanded to my wife that we provide the thinset he wanted even though he wrote into the contract that he would provide it.  The situation was resolved after my wife pulled out the contract to show him but was just the beginning of our problems with Paul.  As the job continued work progressed nicely.  On Wednesday (2nd day of job) Paul and I were casually talking about the job when he asked me if I would be willing to write a letter of recommendation for him to help him expand his business.  I agreed figuring that he would expect it at the end of the job.  On Thursday morning when Paul arrived the first thing he asked was if his letter was ready.  When I told him I had not done it yet his attitude seemed to start to change.  I am still not sure why he expected to get this letter before the job was done, but it does not make sense to me to give a letter of recommendation before the job is over.  Over the course of the job there were other problems as well.  Paul would change the design of our tile without asking us and did not like it when we questioned his design ideas.  Overall I would say he was very pushy and did not seem to really value our opinion.  Paul finished laying tile on Thursday and came on Friday to grout.  After asking for his recommendation letter once again he got to work grouting.  As Paul was finishing, the company that was installing our shower door came to do measurements to order the glass.  As soon as they showed up Paul seemed to almost be tripping over himself to get out the door.  The first problem that the glass company noticed was that the curb on our shower, which should ALWAYS slope toward the shower was perfectly flat.  Paul stood in my bathroom for about five minutes arguing with the glass company that their level was off and that there was really a slope there, but it is flat as flat gets.  The second problem was that the wall tile on the back wall of the bathroom was about 1/2" to 1" out of plumb from the tub deck to the top of the tile.  While this was not a functional problem, it causes the mounted glass to look like it is leaning away from the shower and is just another detail that Paul missed.  He was in such a hurry to leave that he even forgot to re-hang the door in the bathroom, reset the toilet or replace the shoe moulding like he said he would.  He also left an absolute mess with the grout which took me about 4-5 hours to really clean up and make it look finished.  The only detail he didn't miss was the method of payment that he was paid with.  Paul stood in my office and demanded a check from Bank of America thinking that we had paid our deposit that way.  I tried to explain to Paul that we do not nor have we ever used Bank of America, at which point he basically accused me of trying to scam him.  It wasn't until I showed him the check register of my Suntrust account that he finally accepted the fact that the first check came from there.  Apology accepted I guess, even though he never apologized.   There were to many issues with Paul to mention them all here, however all of the issues mentioned above pale in comparison to the biggest issue we have.    A few days after the grout was dry and we were using the bathroom somewhat normally (shower glass not installed yet), I noticed that the grout right in front of the entrance to the bathroom had started to crack and chip out in a corner where four tiles come together.  I called Paul and he agreed to come out and look at the problem only if I gave him the letter of recommendation he was still after.  When he came he said that the tile had come loose because we had walked on it before it was set (Tuesday night).  This started a huge argument because I know we did not walk on the floor AT ALL while they were working on it unless Paul was there and we had his permission to avoid a scenario just like this.  Paul came up with a solution to use what he called caulk grout to fill in the cracked area while leaving it flexible so it would not crack again.  Thinking that this was an isolated incodent I had no problem with this and Paul did the work.  While working Paul asked again for a letter of recommendation and seemed really upset that I did not have it for him.  I explained that there was no longer a chance that he would be getting a letter from me because there were just to many issues with the job.  This seemed to agitate Paul, but he continued to fix the problem area.  After finishing and asking me If I was satisfied with the work Paul asked me if he could take some pictures for his portfolio.  Normally this would not have been an issue, however Paul had already taken pictures previously when the work he did on the job was completed.  Since that time I had spent hours cleaning and then sealing grout, installing hardware, finishing drywall (that Paul was supposed to finish per our agreement but didn't) and painting.  At this point with everything else that had gone on I really did not want Paul taking credit for work I had done, so I told him he had enough pictures already and not to take any more.  At this point Paul seemed extremely agitated, but since his work on the repair was done he just left.  The date the repair work was completed was 3/13/12 and I hoped for the best.  Unfortunately by 3/23 I had another spot on the floor doing the exact same thing.  I contacted Paul and he told me that it would be no problem getting it fixed and that he had a job for the next two weeks then he would get a hold of me to get the details worked out.  It is now the 7th of May and after numerous attempts to contact him I have heard nothing out of Paul.  Even worse I now have at least a dozen different spots on the floor including the original spot that Paul fixed where the grout is cracking to various different degrees.  I will now probably need to have the whole floor ripped out and replaced.  Paul's two year warranty seems to mean nothing to him.    This job started out with great expectations and has turned in to an absolute train wreck.  I will never have Paul work for me in any way shape or form nor do I ever want him back in my house again. <br /> <br /> UPDATE:  I took my case to the South Carolina Licensing Board and found out that Paul is not licensed at all.  I guess I was not suprised, just add that to the other lies he told.  I was also told that he attempted to lie to the licensing agency and has been very vauge and difficult for them to deal with.  He is in the process of being issued a citation and a fine by the state for working without a license as well as a cease and decist order for any future work.  Through this i have also learned that his actual name is Pavel Legkodukh spelled with an "h" at the end which he leaves off of both his business card and contract.  This continues to be an ongoing process which I will continue to persue until I am made whole.        <br />