ProSkill Plumbing, Heating & Air

Huge thanks to Pro Skill and technician Karl Palmer for the great repair work completed today on my HVAC unit. Karl kept me up to date and we reviewed the entire project when completed. Karl, together with the office staff and AC dept at Pro Skill remedied an issue that was 4 years old. Thanks again.

Its so far so good, the install went very well, and they have done good work so far.

They did not charge me anything for the information for what kind of toilet to put in, they were efficient, they stuck with their quoted price and they recommended somebody local for my project.

They showed up at the scheduled time and the drain was cleared in one hour.

Our AC suddenly stopped working on a Thursday afternoon. We called ProSkill and we were able to get an appointment for Saturday. They did call and move the appointment earlier on Saturday due to a cancellation. The technician came and figured the problem out (short in the air handler motor) and since we had a Lennox system, the motor had to be ordered from a warehouse on Monday. We were supposed to receive a call on Monday morning for follow-up, but we did not. We then called later on Monday and we weren't able to get a straight answer on whether the motor had been picked up and when the technician might be able to come back. It took several calls to their call center through Tuesday afternoon in order to get a straight answer. We finally were able to get the new motor installed on a Wednesday, almost a week later. While I would use ProSkill for scheduled maintenance (we liked the technician), I think we would probably use a different company for a Lennox unit that is broken during the summer in Phoenix.

Excellent. Found problems quickly and installed new fan motor.

AS always, the team was great. From scheduling to communications to the installation. Everything went smoothly. Having a second unit installed for another part of the house.

Very well from beginning to end.

Extremely pleased with ProSkill! From start to finish the entire team was pleasant, knowledgeable and punctual. We decided to get two new AC/furnaces, never felt pressured, every aspect from the order to install was explained and there was great communication. The quote was emailed and reviewed all fees explained and detailed, even came in less at completion than original price. My husband was home the day of install and was texting me how impressed he was with the team's professionalism, work ethic and knowledge. Originally planned on a 2 day install but they did great work in a timely manner as a team of three and finished in one day. Kyle was the lead tech on our project in New River, thanks guys! Love my new Tranes!!!

Great! David went above and beyond to prevent damage to the concrete wall. He is a national treasure.

They are a local company. They are very professional and efficient. Their prices are reasonable and they respond quickly.

Great job for reasonable price.

Great job, thanks

I have used this vendor for a variety of plumbing work from toilets to RO systems.  Proskill is courteous, knowledgable and priced fair.  They do a lot of little extras that don't show up on the invoice and guarantee all of their work 100% whether something breaks again the next day or the next year.  Great people and a great local company here in Anthem AZ

Well, A/C is 10 years old, they did an inspection and evaluation. The capacitor was in need of replacement and was probably costing us in higher electric bills. Also they installed a programmable thermostat for us. We were very pleased.

Experience was great, we just needed a checkup but received a great assessment on the condition. We also had a programmable thermostat for the large unit and replaced the capacitor. Would defiantly use the service again and recommend. It would be nice to drop the $40 service charged for going to Black Canyon City. We were informed of the surcharge when scheduling and I know your company must keep a service area but we are just 10 miles north of Anthem. Regardless we would still use your services in the future. During the. service we were informed of the capacitor on the larger unit,they also installed a programmable thermostat system for that same unit. Helen Graham

Proskill did an excellent job. Service and tech were excellent.

Excellent, professional

They send out a nice little post card every 6 months to remind us to call to set up for them to come out for the maintenance check.

Our air conditioning went out and it was very hot. They were backed up and they actually came out and gave us a portable system to use until they could get back to install the new unit. They are very nice. The owner followed up after the install to be sure the workers were good and cleaned up behind themselves. They were cheaper then other places that we had looked at. They were very, very good.

Outstanding

It went excellently. He was very thorough and helpful.

We had a good experience.

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