ProWorks Flooring

Flooring was installed in a room which was previously carpeted, and adjacent to a hardwood floor. I was told that it would be difficult to match the existing floor but the team did a great job and the small difference in color is barely noticeable. Dan and Pat did a great job.

I called ProWorks to refinish the badly worn parquet floor in my tiny kitchen. They did a beautiful job for a reasonable price. They brought it back to looking almost like new!

They were on time, kept the place clean and were very responsive to our concerns. There were a couple of steps that were a bit tricky to build, but they spent extra time to make sure they came out great. There was a little miscommunication on the requirements for flush mount heating vents but they worked with us to come to a fair resolution. I would definitely use ProWorks again.

We are so pleased with our new hickory hardwood flooring. We replaced all of the carpet on our main floor with this hardwood. A fairly large job that covered 1200 SF. From our initial visit with Matt, we felt very comfortable choosing ProWorks. Matt took the time to help us understand our options which was so helpful. Jennifer was so nice to work with in scheduling and coordinating our project. ProWorks also works with a moving company to move all our furniture to the garage and move it back in at the end of the job. The install team was excellent. Many thanks to Anthony and his team of excellent installers. Highly recommend ProWorks!

Excellent experience start to finish. After meeting with me and giving me the bid, the owner Matt patiently re-estimated twice the amount of floor I wanted to get done until I could make up my mind. After that, their project manager, Anthony, met with on the day the wood was delivered into my home to acclimate a week before the installation. He carefully explained the process and made sure the installers had the correct pieces to do the job. The installers Jose and Javier showed up on time every day for three days always calling me a half hour before they arrived. While putting in a floor like this is noisy and can be dusty, they were very careful to cover everything, doorways and entrances, with plastic so that any dust would be minimized. We stayed away as much as possible during the work and only stayed away from our house one night, the night the stain went down. Because the area of the new floor prevented us using our bedrooms and bathrooms, we couldn't be in the house that one period of time. Jose even came back on Saturday to put down two coats of finish, with the final one put down on Monday. I didn't want to put my old and battered base boards back up, so I bought the right amount (Anthony estimated the correct amount I needed) and I painted those and had them ready for Jose and Javier to cut and install all new baseboards. Jose and Javier worked quickly throughout the whole time and did such a high quality job: friends of mine who have worked as hardwood floor installers said it was one of the best jobs they had seen. I would definitely use ProWorks again! <br>

It went very well. Two man crew came right on time for 3 days and were very polite, agreeable, and did a very nice job.

Our floors look amazing, we are so happy with the end result. Jennifer, Matt and Anthony are incredible to work with as well. I couldn't be any more pleased with the process, service and end result. THANK YOU for turning our horrible blonde floors into beautiful new hardwoods!!!!

Hallway and kitchen

Proworks did an amazing job! My stairs were tricky and had many uniquely shaped stairs, but they did turned out beautifully.j They are like a work of art. They did such a great job, I'm having them come back to install hardwoods in my living room and dining room.

Great. Under promise - over deliver! On budget with a quality product. I could not be happier with the job Anthony and his crew did. Jennifer was awesome in working out the financial details - no surprises, only good news. They have found a long time customer iin me.

It went well. The only difficult part was putting all of our glassware, knick-knaks, books and pictures back after the job was done.

Amazing!! Loved the ProWorks crew and Jennifer was amazing at conveying our needs with the men. The job was fast and accurate and we pinch ourselves every time we see our new floor.

ProWorks Flooring came out to estimate and gave me a reasonable bid. Once scheduled, they came out and did the job quickly and with quality results. Despite my concerns about them wanting to do such a small job, they treated me and the job with professionalism. Would definitely consider them again for any flooring work.

Excellent and thorough work from the estimate process to the finished service and follow-up. Very impressed with the passion and expertise in approach to wood floor work.

great. they matched it perfectly.

Ontime, kept me up to date on all that was going on. Removed all appliances so floors were completely done. Wove in new floor to old floor so that I can't even tell where they started. Would hire them again!

They did a fine job. I thought they did a good job. There was one issue where there was a one piece of wood where there was a staple in the wood and the installer didn't remove it and it got finished. They finished right over it. So, they had to come in and do some repair work on it. It took a little while to resolve it, but it was fine. They have given us a card; they weren't able to totally match the existing finish what they put on.

We've refinished floors in the past, but have never had such an exasperating experience. Had to re- refinish the floors several times in order to fix major problems caused by poor technique, rushing, and sloppiness. Took several months longer than anticipated. The finished product is fair: the color is finally even, but the floors scratch easily because they couldn't figure out how to apply the more durable finish. They didn't clean thoroughly so there is a noticeable amount of hair and dust that ended up underneath the sealer. We've also had to deal with peripheral damage to window shades, sinks, cabinets, and stair railings, grass, and concrete. The company was responsive and tried to fix their mistakes, but just couldn't do it for some reason. I kind of felt bad for them.

The Proworks team is great to work with and did an awesome job refinishing the oak floors in my home. Matt and Jennifer are awesome to work; their team members were friendly and are great at what they do. We have received many compliments on the floors already. I would recommend this company for your flooring needs.

Overall good. They did forget to mention that a transition was needed and because I tried to buy it the day of the install, it was on backorder and could not be installed with the rest of the floor, but the floor looks wonderful and the transition is an easy thing for me to do myself.

ProWorks exceeded my expectations. The crew did an awesome job. I'm very happy with my new floor. The hardwoods were delivered about a week before the install. The following week the crew started the work on Monday. By Tuesday night they had removed the carpet, installed the hardwood and then stain it. It took another 3 days to apply the coating and let it dry. We put all the furniture back by Saturday. They cost a little bit more but based on the reviews on Angie's list I decided to hire them for the peace of mind; and it was well worth it. I would definitely recommends ProWorks without any hesitation.

Quality of the work was very good to excellent in all aspects. We had one call back in which they made a good faith effort to satisfy our few concerns. The owner (Jennifer) was extraordinarily responsive and constructive in all aspects of the process. The only problem we had is that the contract staff was talented but appeared to be intentionally uncommunicative and ALWAYS significantly later than promised on daily start times. This was an issue as the promised three day job took longer than planned. Still the end result was excellent and we would us ProWorks again. Recommend you make sure the foreman reinforces the need to have consistent and clear communication from his staff with the client.

Outstanding. They were always there on time, kept us up to date with what was happening, and went above and beyond on a few small things, and were very clean and professional. We couldn't have asked for better service.

We received three bids for the job. ProWorks was more expensive than the other two, but their bid included things the other bids did not, which is why we chose them. First, the existing prefinished hardwood had been installed without removing the baseboards, and instead a strip of shoe molding had been attached over the floor to cover any gaps. It was really ugly and looked unprofessional. ProWorks was the only company that offered to remove the baseboards to see how bad the gaps might be and if possible replace the baseboards with a thicker baseboard to cover any gaps; the other companies said I was stuck with the shoe molding (I've attached pics to better explain this issue, since it was basically the deciding one for us). Second, ProWorks promised a time to completion that was shorter than the others by several days. Since the work was encompassing the entire first floor of our house, including the kitchen, less time out of commission, even by only two or three days, was a big bonus, especially as it meant the work would encroach on only one weekend rather than two. Third, ProWorks was the only company that included in their bid the cost and scheduling of movers to move our furniture into the garage to get it out of the way, and to move it back after the job. This was a real convenience not to have to coordinate this ourselves. Jose and his team did the installation and the sanding/refinishing (September 2015). They did the job in the time allotted, there was not too much mess, and we stayed in the house for the duration except for one night, when Jose recommended being in a hotel because of the fumes from the finish and also because the floor needed not to be stepped on in any way for a period of several hours. The new floors are gorgeous and we love them. There were a couple of issues, and this is where ProWorks really shined. The first was immediate, when I observed that the posts from the stair banister had been put back a sort of ugly way after the replacing of the treads. New banisters were not part of the scope of work, but when I mentioned that the connection to the stair was clumsy--more than it had been before, Anthony (who is their jobsite supervisor) came out to check it out and agreed with me. ProWorks sent a stairs team out to fix the issue within a day or two. The second issue took longer to come up. The existing floor had been done in prefinished hardwood, which meant the boards had a "microbevel" on the edges to make for easier installation. This meant that it needed to be sanded for refinishing more deeply than a regular hardwood floor to get past the microbevel. The first team did not sand it quite deeply enough, so that there were still wide cracks between the boards, which they filled in with filler. Within a couple of week, the filler started to come up out the floor, especially in the kitchen, where the floor gets walked on a lot. This left the large cracks in the floor exposed, not to mention the shards of filler constantly scattered all over the floor. I discussed the problem with ProWorks, and they agreed to have someone come back and resand and finish the preexisting floor to take care of the microbevel and the filler issue. They asked me if it could wait until January (2016) when they would be less busy, and I agreed. They arranged for the work to happen over the three-day weekend when we were planning to be out of the house anyway. Again, they arranged to have movers come and move the relevant furniture (including fridge and stove) into the garage before and back after the job. I believe the second team was led by Daniel, who kept in touch with me throughout by phone since we were out of town. ProWorks did not charge us anything for the corrections. A couple notes on communication: Jennifer does all the coordinating, and I found that phone is better than email to reach her. Anthony can be a bit of a pill--I kind of felt he considered it his job to keep my expectations realistic. For example, we had had the bid done by Matt, including the conversations about the baseboards, and in the midst of the job, Anthony tried to convince me that trying to replace the baseboards was not feasible, but when I insisted, he agreed and made sure it got done well. So, basically, he just wants to make sure you really want what you want, but in the end, he wants to make sure you get it, too. This worked for me, as I appreciated the pushback to know what really was doable and what wasn't, but also appreciated that once it was decided, it stayed decided and I didn't have to have that discussion again. The two team leaders, Jose and Daniel, were great and made sure I always knew where they were in the process. We've now lived on the floor for a year and we love it. Jobs this big rarely go perfectly, and I was very happy with the way ProWorks handled the problems. At no time did I feel like I was dealing with a faceless company who didn't care about my job once they had my money. I have recommended them to others, including people who have admired our floors without even knowing that it was work we had done.

Very professional did a beautiful job.