Puget Sound Window & Door

Working with Mike was great. He had great attention to detail, and addressed all my concerns for the design. The installers did a speedy job with good quality especially when enlarging two windows. They were conscientious and cleaned up carefully. My Milgard windows look and work great.

We have used this company before and found them excellent. We had nine windows replaced with double sash windows. Their crew was quick, clean and did excellent work. Leslie was once again the coordinator of the whole job, helped up pick windows and made sure we got what we wanted. No mess after completion, couldn't have asked for a better experience.

unknown

unknown

unknown

Our experience with PS Window and Door was outstanding.  Leslie was great to work with.  She showed us multiple options and provided good suggestions, especially for our front door which was not a standard installation.  We also visited their showroom and got other good suggestions from the owner.  Their installation team was always on time and completed all the installations efficiently and professionally.  All the doors look great, fit great, and are a huge upgrade from what we have.  I would definitely use them again.  The "B" on price is only because we did not actually "shop" the job after meeting with Leslie and visiting their showroom.  We may have been able to get a better price, but we place a very high value on how a company interacts with us and our "gut feel" about how they will be when we let them into our home. We had a very good feeling about this company, and we were not disappointed. 

unknown

Larry Smith Project Manager came out and took measurements for the glass and was very professional, knowledgeable and a good conversationalist and started true to the price that was quoted initially over the phone. Today 11/18/2015 he called and came out exactly at the time stated and replace the glass in about an hour. Again, the professionalism was there and he is very good at the job that he does. I would highly recommend this company if you need any glass work done around the house or business. They responded to my call the next business day. <br />

unknown

From beginning to end Leslie, from PS window and door helped us choose the rite door and color. She provided us with samples direct from the factory on two different occasions. She wanted to make sure we got exactly what we wanted. It was completed on time and looks beautiful. It was very enjoyable working with Leslie. <br />

unknown

unknown

Perfect!!!! Leslie took the order. scheduled to our satisfaction and oversaw the entire project. The installation went seamlessly and the installers were professional and true craftsman. <br />We would highly recommend this company. <br />

This work was part of a pre-retirement house refresh on a 35 year old house. Roof, windows, paint, floors. The windows were our second step. The bidding process was quick and fair (Leslie was my contact). Once we had selected PSW&D as a vendor, they came out quickly to do final fitting measurements for all the selected windows and a patio door. We selected a target date for the work. The weather cooperated (this was February so that is never guaranteed) and the two-man install crew was here when they said they would be. The work was performed quickly and competently. Leslie dropped by on the install day (with cookies in hand; always a positive with my family!) to follow up. The job went by painlessly and without drama. I was very happy with the service and the look of the windows. I would not hesitate to recommend Puget Sound Window & Door to anyone. <br />

unknown

He arrived on time and took measurements' then scheduled a time a week later to install the windows. Again, he arrived on time and installed the windows, but the front window inserts d isn't line up with the adjacent window. He ordered a replacement and came and installed it at the date and time specified. The final product fit perfectly and looks great. <br />

They did the job in day and it was great <br />

He did an outstanding job. The only thing I didn't like is the lock that he replaced wasn't the exact size as the other one so I see the outline of the old one on the door and then he couldn't get the screws tight enough so now the handle is loose. We'll live it with it but when we pull it in, it seems like it's loose; it's not really solidified. He did an okay job. He was with it for over an hour and I got the warranty on the door so there was no cost to me. He was very nice.

We cannot speak highly enough of Leslie, Mike, Manuel and Ozzie, with Puget Sound Window & Door Inc. and how pleased we are with the new garden window and the professional way it was installed.  The care and expertise shown in the removal of the old garden window, the modification of the trim work and installation of the new garden window were quite impressive.  We have nothing but praise for Leslie; she came out and took the initial measurements and handled the sale, for Mike, who followed up and completed the critical measure and for Manuel and Ozzie, they did the installation work, they were kind, skilled and perfectly in sync working with one another.   <br /> We have had many projects done over the years and found Puget Sound Window & Door Inc., to be a remarkable company to work with.  The truly respectful, caring and thoughtful way that they interacted with us and the perfection of the service and quality of the window went above and beyond our expectations.  We would not hesitate in the least to recommend them to anyone interested in window replacement or repair. <br /> A job well done, just doesn't say enough! <br /> D. Winslow & D. Combs <br />

Installation was arranged, installers came out, cut out drywall and found electrical wiring running through the area of the installation.  They were quite professional about the problem, explaining that we would need to have an electrician move the wires.  We had the wires moved, they came and completed the job quickly and efficiently.   We dealt mostly with Leslie on planning and billing and she was great.  When they first came out to look at what we wanted and prepare the estimate the employee who was supposed to arrive was detained, so the owner came out and took care of it.  Both he and Leslie were very helpful when we were deciding which window to use.  Project involved cutting new hole in the wall, installing a new header, replacing the siding surrounding the new window, filling in the space left by removing the old window and installing the new window.  We were completely satisfied with the entire transaction. <br />

This was a very pleasant experience.  Leslie was our very first contact with the company.  We called on a Friday afternoon after stopping by the office and seeing it was closed.  She drove from home to meet us at the office to show us their products and answer our questions.  There was never a time she did not answer an email or return a phone call promptly.  She was absolutely fantastic to work with.  We were indecisive about color and it took us about a month to decide on what we wanted.  Communication was spot on during the entire process.    <br /> We finally ordered and if I recall correctly, they were installed in about 2 to 3 weeks.  We had some trepidation because all of our windows have wood millwork on the interior and we did not want it disturbed.  They assured us their installers could accommodate that and leave the millwork intact.  They did, and it looks great.  We were so relieved!  The other two companies we got bids from told us they would have to take off all the millwork, install the windows, and then cut the millwork to fit.  What a mess that would make.  So we had minimal disruption.  The men showed up early--usually about 7:30 or 8:00 a.m.--and worked hard until mid to late afternoon.  There were 2 installers and it took 2-1/2 days to install the windows, doors, and skylights.  We had them replace siding around the bay window (which took an extra day to get the right siding) and they did a great job on that also.  The only glitch was the 2 patio doors were to be keyed-alike and they were different.  I called Leslie, she called the owner, and he and his business partner both showed up with new locks and keys and fixed it on the spot--that same day.  <br /> If you are looking for a company that listens to you as well as gives input, and has integrity--this is the one!  You will not be disappointed.  The fact that Leslie brought homemade cookies and daffodils (my favorite spring flower) did absolutely nothing to sway this review.  :) <br /> We are now 3 months out from the install.  The windows and doors all work great.  We have noticed that the house does not warm up as much as it did before through the glass and the outdoor sound has been reduced considerably.  We are thrilled with our choice of Milgard Tuscany.  We like to support local businesses whenever possible.  Both Milgard and Puget Sound Window & Door were the right choice for us.  <br /> Thanks Puget Sound Window & Door and especially, Leslie--their golden ticket!

a window contractor installed windows  in our home.  he trimmed them out and the job was so sloppy and slip-shod that we fired him.  We called Puget Sound Window & door.   They don't usually do this kind of work but Rick felt sorry for us.  His crew came out 2 days later and did a BEAUTIFUL job.   Showed up on time,  got right to work, put on booties when they had to go inside our home.  They didn't even take lunch.    <br /> They trimmed out one window first and came and got us and showed us the work and did we like it and was it to our satisfaction.   YES!!!   I would recommend this company to anyone.   I couldn't believe how quickly they responded.   Really a great crew, Ozzie and Heraseo!   Thanks so much Rick and crew. <br />

unknown

.

<p>The entire experience working with Puget Sound Window and Door was exceptional! Calls and emails were answered almost immediately and I never felt any pressure to purchase anything during the estimate. The sales rep and crew were on time, even a few minutes early! The work was completed quickly and they left no trace of a mess. These guys take pride in their work and customer service, which seems pretty rare these days. I would definitely use them again and recommend them to any friend.</p> <br />