PuroClean of Walnut Creek Remediation

We called PuroClean in July 2024 for a potential mold concern and found them to be very thorough and extremely helpful.

Earlier this year, my home suffered significant water damage due to heavy rain, and to make matters worse, contamination was discovered during the process. It was a stressful and overwhelming situation—until PuroClean stepped in. From the very beginning, the team treated my home with genuine care and professionalism. They handled both the water damage and contamination cleanup with precision and compassion, making sure every detail was addressed. Their attention to cleanliness and restoration made a difficult situation so much easier to navigate. Special thanks to Jim Larsen for his excellent customer service. He was attentive, informative, and went above and beyond to ensure everything was handled smoothly. I’m deeply grateful to the entire PuroClean team for restoring not just my home, but also my peace of mind. I highly recommend their services to anyone in need of thorough, respectful, and reliable restoration work.

I phoned and left a message and heard back in less than an hour. Someone was at my front door an hour or so after that. He checked and didn't find any water damage. He waived the fee since no work was done. I didn't actually see any of their work but they sure have good people.

Very helpful & friendly employees!! I am happy that I was recommended this company for my restoration project :-)

Working with Joshua was a privilege. He analyzed our problem, a leak under the sink, in a thorough and professional manner. He explained the condition in detail, took photos, tested the area and worked to obtain the most cost effective remedy. He made every effort to respond to our concerns and we appreciated his honesty and generosity. I strongly recommend his PuroClean.