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Quality Carpet Cleaning, Inc.

Carpets or Rugs Clean at Home, Carpets or Rugs Clean Offsite, Upholstery and Furniture Cleaning Service,

About us

Since 1981 Quality Carpet Cleaning has been providing residents of Southern California with the highest standard of carpet, rug, upholstery and tile cleaning at reasonable rates. We boast a team of highly trained and experienced technicians. If it's cleanable, we can clean it - safely and effectively. We also offer a no-hastle 30-day guarantee. If you're not happy, we'll come back. In addition to the quality of our workmanship, what our customers like most is the friendliness, knowledge and professionalism of our staff. We answer your questions, arrive on time and perform the work in a fast and efficient manner.

Business highlights

45 years of experience

Memberships & Affiliations

Member BBB

Services we offer

Carpet Repairs, Carpet, Rug and Upholstery Cleaning, Emergency Water Damage Service, Pet Odor Control, Tile & Grout Cleaning

Reviews
4.163 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
24%
4
21%
3
8%
2
6%
1
0%

Filter reviews by service

Showing 1-25 of 63 reviews
Rob C.
Jan 2010
4.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
$350
They aren't the most customer-service oriented, and actually annoyed my wife quite a bit with their aggressive sales tactics, however they have cleaned our carpets twice now and both times the carpets came out looking almost like new. If you don't mind a somewhat abrasive salesy experience in return for an excellent cleaning job, this could be a good chioce for you.

Erika L.
Oct 2007
4.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
$100
Did a good job for the price

Jon D.
Oct 2007
5.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
They did a very nice job and were very friendly

Michael G.
Oct 2007
2.0
Carpets or Rugs Clean at Home
$150
This "professional" was hardly thorough. He tried to invoice me $310; I was quoted approximately $80. I was pressured to accept a $140 fee, given I had already prepared the apartment for the service.

Clare F.
Sep 2007
2.0
Carpets or Rugs Clean at Home
$100
They tried to charge more when they arrived than had been quoted on the phone. Carpets were left wetter than usual. They completely broke a desk, and did not say anything. It's a $79 desk, but still - that's the cost of the cleaning.

Avi L.
Sep 2007
3.0
Carpets or Rugs Clean at Home
On the first try, the workers supposedly got lost and couldn't find the address. When they finally arrived, several hours later, it turned out that their vehicle was too tall to fit in the garage. They promised to send another one within and hour or so. 3 hours later we had to cancel and reschedule for the next day. All this could have been avoided had they sent a person to see the job ahead of time as we requested. Most of the work done the next day was OK and the people were polite and courteous. However, more care could have been taken in draining the excess water left on the garage floor.

Angela M.
Sep 2007
3.0
Carpets or Rugs Clean at Home
The price ended up being more than what was quoted and the stains did not come out.

Steve P.
Aug 2007
4.0
Tile, Stone, Marble Clean, Grout, Polish and Maintain Service
Yes, I recommend this pro
Very conscientious, but were not able to do the job.

Diane A.
Aug 2007
3.0
Carpets or Rugs Clean at Home
When I called to complain they were not receptive. Told me it would be extra to send someone out to clean the bugs near the base boards

Benjamin S.
Aug 2007
3.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
The sales office was misleading and unprofessional, but the independent contractor who actually came to do the work did a very good job, and worked VERY hard for a very reasonable amount of money.

Jessica E.
Aug 2007
4.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
The man who cleaned our carpet was exceptional. He did a great job,

Harriet A.
Jul 2007
5.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
The service was excellent and timely which produced outstanding results ! I have a small apartment, however, the representative made it look like I have brand new carpet ! Thanks Quality Carpet Cleaning !

Barbara C.
Jul 2007
4.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
Arrived on time, worked hard, good job.

Kris K.
Jul 2007
5.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
$500
They were a little late but they made up for it. They are a very professional business. I will use them again. Thanks for the referral. Kristine Kelly

Raymond M.
Jul 2007
4.0
Upholstery and Furniture Cleaning Service
Yes, I recommend this pro
$100
Courteous, low price, acceptable products and services. I would use this service again

Andrea G.
Jul 2007
4.0
Upholstery and Furniture Cleaning Service
Yes, I recommend this pro
$250
Workman showed up ontime! I was quoted a fee of $ 75.00 and it ended up being 200.00 for the cleaning only. I almost didn't have the work done because of the change in price but I have had a hard time finding someone with the knowledge of cleaning leather. So far so great! It looks good. Now I jus have to condition it myself because it was another 150.00 charge to do that.

Angel B.
Jul 2007
N/A
Carpets or Rugs Clean at Home
Yes, I recommend this pro
$100
They were great!!!!

Sunita S.
Jul 2007
5.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
$100
Very good - they were able to get some tough stains out and finished in a timely manner.

Sally M.
Jul 2007
5.0
Upholstery and Furniture Cleaning Service
Yes, I recommend this pro
$150
I needed my sofa cleaned very quickly and Quality Carpet Cleaning was able to come out on short notice. They did a very nice job, and we were happy with it. Thank you for the referrals.

Stephen M.
Jun 2007
5.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
$250
I am very pleased with my decision to use Quality Carpet Cleaning. My telephone calls / inquiries were handled professionally. The quote I received was competitive, so I decided to give Quality Carpet Cleaning a try. They showed up on time as scheduled and the job was completed for the amount of the quote. The technician that cleaned the carpets was personable and knowledgeable. I will definitely use them again and I have already referred them to a friend.

Sue C.
Jun 2007
5.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
They were very prompt and professional

Adeline M.
Jun 2007
5.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
Courteous and fast

Jillian D.
Jun 2007
2.0
Carpets or Rugs Clean at Home
$150
They showed up on time, but... The technician was gruff, unfriendly, and belligerent. He immediately told me I needed to get the extra treatment (25-35 cent/sq foot) for a few spots on my rugs that I didn't think were that bad. He told me if I had 1 or two tiny spots he could pre-treat them with a spray, but he had to pay for the spray out of his pocket (6$/bottle) and wasn't willing to use it. I refused anything beyond a shampoo-- they came out clean enough (some spots didn't come up totally)- but I didn't like his attitude. I wish I had used a smaller family company carpet cleaners" even though it was 40$ more.

Ina G.
May 2007
5.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
Overall, very good experience. Although the female rep on the phone assured me she would notate that the Cleaner arrive "closer to 12pm", the Cleaner (Filiberto) arrived at 10:30 AM. Since it would take me 1 hour to meet Filiberto, this confusion somewhat disrupted my morning schedule. However, Filiberto was extremely professional, patient, and did a thorough job. Thank you!

Tracy O.
May 2007
4.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
$250
Very efficient service
Showing 1-25 of 63

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Quality Carpet Cleaning, Inc. is currently rated 4.1 overall out of 5.

No, Quality Carpet Cleaning, Inc. does not offer free project estimates.

No, Quality Carpet Cleaning, Inc. does not offer eco-friendly accreditations.

No, Quality Carpet Cleaning, Inc. does not offer emergency services.

No, Quality Carpet Cleaning, Inc. does not offer warranties.