Quality Q Remodeling LLC

Project was to rebuild an open-air shingled roof that had deteriorated over time that covered a patio. The primary purpose of this roof was to keep water off the patio and away from the house as well as allowing usage of the patio in foul weather. The roof had extended over the semi-attached flat roof garage enough so that any water that went over the edge on that side, landed on the garage roof, past the curved tile of the parapet wall of the garage. Remediation of the structure required replacing the supporting 4x4 columns and header they supported to a double 2x8 header. This along with other aspects of the job was done very well. However, Quality Q rebuilt the roof shorter than the original by 6” so now, water that runs off the edge on the garage side falls on the curved tile of the parapet wall of the garage and drips down onto the patio. This dripping occurs along the entire length of the wall of the garage including over the doorway leading into the garage. I contacted Quality Q several times about this via text message. After the first message, Quality Q came to look at the issue and we both agreed that a simple piece of trim would redirect the water onto the garage roof solving the problem. Quality Q promised to come back and take care of it shortly. Unfortunately, this never happened. A text a short time later was met with “been busy, will get there” but again nothing came of it. An email from Angies List several months later reminded me that this issue was never resolved. I again contacted Quality Q via text message, and they were a bit arrogant about the issue forcing me to remind them that they had already reviewed the issue and agreed that a fix was possible and would take care of it. Quality Q blamed me for not allowing them to alter the roof design and close this area that provided air circulation. I reminded them that this opening had always been there and never caused any issue until now, after the roof was shortened. They have never returned to remedy this issue.

My experience was really good. They exceeded to my expectation. They completed the job on time. They were willing to work with me. I was able to negotiate with the price too. They were really good.

Superb Work

Amazing work! Done in a heartbeat, didn’t even feel like i was doing renovations.

Fantastic work! My wife loved our newly remodeled kitchen. The attention to detail was amazing. Izzy brought all of our ideas and made them into a reality. Highly Recommended!

I liked it. They were great! I highly recommend them. They were on time, and knew what they're doing. It was easy to communicate with them as they were always available to answer phone calls.