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Queen of Clean Service, Inc
Carpets or Rugs - Clean at Home, Maid Service, Post Construction - Clean-up,
About us
Queen of Clean Service, Inc is family operated business with 28 years of housecleaning experience. Santa Barbara's trusted and most affordable housecleaning service. Guaranteed Satisfaction!
Business highlights
Emergency services offered
38 years of experience
Services we offer
Carpet Cleaning, Construction Clean Up Offered, Hauling. We work on Weekends by Appointment only, House Cleaning, House Exterior Cleaning, Maid Service, Move-In/Move-Out Housecleaning, Office Cleaning, Party Clean Up, Pressure Washing, Tile & Grout Cleaning, Window Cleaning, call for details.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.517 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 12% | ||
| 12% | ||
| 6% | ||
| 0% |
Showing 1-17 of 17 reviews
Tony B.
Nov 2020
It was great. They were prompt. They did their job. They did it in a timely manner. Everything worked out very well. I highly recommend them.
Katherine C.
Nov 2020
They'd been cleaning for us for almost 10 to 15 years already. It was excellent. They cleaned things that I didn't expect them to clean. They did a good job. They always find things to clean. I couldn't say enough good things about them.
Lou T.
Oct 2016
unknown
Homeowner
Oct 2016
unknown
Susan L.
Aug 2016
Queen of clean was able to do a some what thorough job, however they did not clean behind washer and dryer as she had requested, the manager never came by to assess the employee's job performance. After the 1st cleaning my mother made the check out to "Queen of clean", After the 2nd cleaning the worker told my senior mother to make the check out to the worker and not the company. Sounds fishy, my mother was not happy with the 2nd visit cleaning, she felt it was just not adequate not the "A" rating that we were expecting after previous reviews.
Response from Queen of Clean Service, Inc
"Dear Ms. [Member Name Removed], I want to apologize for any inconvenience and disappointment with our services. At Queen of Clean Service, Inc we guarantee your satisfaction 100% every time we come to your home, and we will always send a team back at no charge to remedy any problems as soon as you let us know something wasn't done right. The hard-working cleaners we send to your home are usually outstanding. This doesn't happen often, but they are human and can have an "off" day and overlook something. If you call within 24 hours of our cleaning we return if possible the same day or the next day at the latest. We can send a cleaner back to take care of the washer and dryer area. We will work with you any way we can to fix this problem and deliver the service you expected. Oscar Zapata Vice President."
Mary M.
Nov 2015
unknown
MATTHEW M.
Nov 2015
unknown
Anne L.
Jul 2015
unknown
Jo M.
Dec 2013
they did a good job. Very satisfied with the work <br />
Nancy H.
Nov 2013
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Nicole A.
Aug 2013
Queen of Clean visited our home to give an estimate and get a list of what we wanted the cleaning professionals to do. They gave a clear quote and explained their prices. They have cleaned our home twice and I have been happy with the service. They are respectful of the fact that I work at home. <br />
Lou T.
May 2013
They are good. They are fast workers.
Darius L.
Mar 2013
Everything went just great. Oscar and his crew arrived promptly and did everything requested very quickly. It was such a large amount of work that I expected a much higher bill. But it was lower than I expected. Oscar is an excellent Foreman and his crew is fabulous. I was amazed at how thorough and fast and reasonable this service is. -- Darius <br />
Susan R.
Jan 2012
Went fine when it started. We arrived and there was a crew of about 3 women outside waiting. We took them inside and showed them everything we wanted done, altho the owner /manager who we had met up with a couple days before should have had it all written down for them or told them. They told us they would call us when they were done. They did a couple hours later and we drove out to the house which is 13 miles from where we live. Then we had to wait 1 hour before they came back and wait for them to do the cleaning.
Melanie C.
Jul 2011
Estimator came promptly and gave estimate quickly. The next morning she came back on time with the two cleaners, explained the job to them accurately, and made sure they had all the equipment necessary. They worked very hard and did a superb job.
Trung N.
Feb 2011
They do a good job overall. There are two people who come. They do the cleaning and laundry. They are friendly and I think their price was good. They did a good job. I would rate them high overall.
Gayle M.
Jan 2010
The professionalism on my first telephone contact made me feel very comfortable from the start. I received next day service from two hard workers who cleaned really well from top to bottom using all the right products and cleaning methods, including handling my fragile things gently. Friendly, professional behavior, personable and responsible. I will use this service again.
Licensing
State Contractor License Requirements
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FAQ
Queen of Clean Service, Inc is currently rated 4.5 overall out of 5.
Queen of Clean Service, Inc accepts the following forms of payment: CreditCard
Yes, Queen of Clean Service, Inc offers free project estimates.
No, Queen of Clean Service, Inc does not offer eco-friendly accreditations.
Yes, Queen of Clean Service, Inc offers emergency services.
No, Queen of Clean Service, Inc does not offer warranties.