Rainman Sprinkler Service

It took them a while to get back to us. They came out to check out system and told us what maintenance needed to be done and advised on the cost of adding drip. They installed everything. It worked great for about two months and then the replaced heads started leaking and the drip started to leak as well. Called them but it took months for them to get back to us. We gave up and fixed it ourselves <br />

It was a Big Deal purchase. Everything went okay. They did a check and suggested additional replacements and it turned out the additional replacements were quite expensive. They came out as scheduled.

Result was satisfactory. <br />

The first time they were out, they did a great job. The new drip irrigation works much better.  The owner sometimes has trouble finding helpers some days, but not this time. The second time they did work for us, the new helper wasn't as experienced and the job didn't go as well. For example, they thought that water flowing from dirt next to a neighbor's yard was a broken water pipe and started to try to dig it out. If they had checked our water meter, they would have seen that we didn't have a water leak. The problem was actually next door in the neighbor's yard. We were charged for the unnecessary and unsuccessful digging, which also created a small mess. I wasn't at home at the time to stop that attempt to fix the suspected "leak".

The tune up included going around and checking things. They didn’t actually do anything. They gave me an estimate for what needed to be done which was going to be pricey. We weren’t very happy with them. The head technician’s appearance was unkept and his attitude was poor. The rest of the crew seemed okay, but I didn’t interact with them as much.

Would not use again.

A gentleman and his grandson came out to complete the work. They were both pleasant to work with. Everything turned out fine and I don’t recall having any problems with the company.

.

.

.

They did a really good job. I have three different lines in my sprinkler system and they were knowledgeable. They were really nice and they told me why they were doing things and that they were going to do it. It was a good experience. They came out to do the job about a week after I purchased the big deal. There was an additional charge of $200 only for the timer system that they put in. When they were replacing the little things in the system and making sure that all the pipes worked, I asked them if they could put in a timer because I never had one when I moved into the house. They let me know ahead of time what the cost was and they gave me a written estimate if I wanted to do it. So, I went ahead and did it and it turned out fine. They were really good. I really liked the owner of the company and his two workers. They were a family. I do not really know how to compare the price because I have not really had that done before.

They did a great job reviewing our sprinkler system and finding the areas that needed additional work.

Neither fix solved the problem.  He did not test the system before he left (to my fault I did not ask for it but after four hours I was anxious for him to be gone.)  One fix was incomplete.  Another area where he worked he left a mess. <br />

It was a total disaster.  It was as if they didn't know what they were doing.  First, an entire section of the sprinkler system wasn't even wired to the control box, so I could only turn it on manually by opening the valve by hand.  Second, they didn't bother testing and tuning the system before they left; they just left.  Third, they screwed up the main connections to the backyard so every single one of the backyard sections comes on together.  Finally, they didn't install filters for the drip sections as *every other* reputable provider does. <br /> Steer clear of these guys. <br />

Started as an Angie's List Big Deal for a sprinkler inspection and repair. They replaced some sprinkler tips and a couple of heads that were bad. We discussed other changes and upgrades that I wanted to do, and Paul made some suggestions and gave me a quote. They moved some sprinkler heads for better coverage and added a separate drip system that improved watering at the front of the house. Also modified a drip system in the side yard, where we once had a vegetable garden, and ran a new drip system for the trees and plants along the side and back fences. The drip systems in the back provide flexibility for the back and sides, and can be modified if/when we renew the vegetable garden. Shortly after completing the job, they came back out to make some adjustments. Just recently I asked Paul to come back out and check some areas that did not seem to be getting enough water. They replaced some more sprinkler tips for better spray patterns and reach. Paul and the guys who have come out with him have seemed very knowledgeable and have given me helpful advice. We have had a little difficulty making appointments, but once set, they have been on time every time. I do not know how the price I paid compares with what I might have paid someone else, but it seemed reasonable for the results I got on work I knew I wanted to have done eventually. <br />

It was an Angie's List Big Deal that I purchased. It was not the greatest. They came out but they were late. They were good guys, they were nice. They seemed to be knowledgeable. They gave some suggestions and I got an additional quote for some work which was something I wanted to talk with them more about. I told them I'd get back with them. I called several times and I never heard back from them. So they were totally non-responsive in terms of follow up in doing more work. I wasn't really happy about that. I think they called me within about a week of signing up to set up an appointment. They were at least an hour latte. They called me 30 minutes late to tell me that they would be another 30-40 minutes late. Then they got there within that time frame. The fact that they didn't follow up was the disappointing thing so I would never use them just because of that. They were friendly and knowledgeable people but not responsive and not responsible in terms of showing up on time.

It was an Angie's List Big Deal that I purchased. It was a horrible experience. It turned out really bad. They were very unprofessional. His truck was unlabeled so I don't know if he worked out of his garage or what. They were quoting numbers out of the blue and nothing was consistent. I really needed help so I said to do the job. After they did the job, they unplugged my sprinkler system and I didn't know that until after they left. I called them to come back to plug it back in. They never called back or responded. They completely disappeared. It was horrible.

Responded quickly, work done quickly....very satisfird <br />

We had purchased a big deal for the service, and it went well.

It was an Angie's List Big Deal that I purchased. It was terrible. The man seemed rally nice but they came out, dug a bunch of stuff in my backyard and then he disappeared. I tried to contact him again, he said he'll get to me but I haven't heard a word since. I think the guy might not be in business or something terrible must have happened. I would generally avoid dealing with them. The price was too high because really didn't do anything.

The owner/grandson team were very helpful in guiding me to the services I needed.  Their work was efficient.  Unfortunately, the last part of the installation was left to others and some parts were not completed, a fact which I did not discover immediately.  When I complained to the owner, he came out quickly to take care of the problems.  He was very upset by the situation caused by people he trusted.  He is definitely oriented to  customer satisfaction and understandably bothered by missteps. <br /> I gave lower scores in two categories because of the issues I encountered. However, I would give them another chance but this time I would make sure the grandfather owner is there to supervise his staff and/or sign off on the completed job. Also, I would look things over more carefully before I judged the job complete to my satisfaction. <br />

It was an Angie's List Big Deal that I purchased. It turned out okay.

The provider agreed to make the repair the same day I called. Two people came out (owner and worker), but only one did the work. My neighbor had purchased all the parts. The work took about two hours, and I'm pleased with the quality of the repair. The worker had a clever idea for how to bend the pipe so that it would be less likely to be hit again. <br /> My only objection is the price. $175 for two hours of work (and no parts) would be fair if this were a two-person job. However, in this case, only one person did the work. I was in a rush to get to the airport and did not object to the price at the time. I asked for an estimate earlier but the owner wasn't able to provide it till the work was complete. <br /> Earlier I had worked with this provider to have a sprinkler tune-up, an Angie's LIst special, and the work was satisfactory. They also did an emergency repair for my neighbor. <br />

Both Paul and Rick come to my office to write a quote <br />

When we agreed on a day for the appointment, it had to be re-scheduled for the next day due to an emergency. On the day of the appointment, Paul phoned to say he was delayed and arrived at the later time as estimated. He brought his grandson who did much of the work and he did it quickly and efficiently. The system is old but is now working well and the browned patches in the lawn have greened up again. <br />