Raintree Glass & Shower Doors

Shower work was completed on time and looks great. Windows took 3 months through an endless series of "soon" responses that just weren't true. In addition they charged 50% up front per contract. Then a random $800 which took a month to reverse. Then, after I specifically told them not to, they charged another $2000 when they installed ONE of the three windows in spite of the contract saying that the remaining balance was due at completion. Total mess from start to finish. Sales guy Has very little connection to this company. Hard to get a straight answer. Terrible company to deal with.

The job was performed in two phases, first the shower, than a few days later, the windows. In both cases, Enrique and Isaac showed up on time. They did an excellent job in all aspects of the work. I should note that Raintree's price was the low bidder of three bids. The promptness and quality of work was superb. I highly recommend Raintree for Glass work. I would not hesitate to have them do additional work at my house.

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<p>There are professionals and there are real professionals....</p> <p><br /></p> <p>These guys are good, fair and prompt, with excellent communication skills.</p> <p><br /></p> <p>I tried to install the shower door myself and save some money but just could not get the darn thing to work right.</p> <p><br /></p> <p>They did it in minutes and it is fantastic.</p> <br />

They were prompt, professional, and not at all pushy.  They made upgraded hardware and treatments available but didn't push to increase the sale.  Their work is beautiful and highly recommended.

I submitted an inquiry online, and Rain Tree got back to me the same day with a price estimate.  Meanwhile, I had called two other companies for quotes.  The first took 4 days to get back to me, and the bid did not seem to make sense.  The other one took 3 days to get back to me, and their bid was for a lot more than the other two.  Rain Tree's price was the lowest, and their team was, by far, the most responsive!  <br /> They came out twice to measure, to ensure they had every angle right.  And they got started right away on preparing the materials.  They told me it would take 10 days, and they took only a week.  <br /> The shower doors were installed today by two friendly, professional, and diligent workers, and I'm happy with the result. <br /> I'm very happy with this experience and would recommend this company to anyone needed new shower doors. <br /> The only "suggestion" I have is that they offer a few more types of door handles to choose from -- but I'm satisfied with the ones we selected, nonetheless.  <br /> Thank you, Rain Tree! <br />

Looked at a number of different companies to replace the shower door and surround.  Ended up using Raintree due to the number of different options they gave us regarding placement of the door.  They were willing to work with us to have the enclosure removed early (at no extra cost) since I wanted to re-caulk and clean and seal the grout.  On the day of the installation, they showed up on time (early) and did a very good job on the installation.  The only complaint I have is they left some very small but sharp pieces of what I think was ceramic on the shower floor.  I ended up cutting myself on one of these pieces.  I would think the company may want to run a shop vac over their work area before they call it a job.  Overall I am very happy with the installed product and would have rated this company an A if not for this issue.  It is also the reason for the professionalism C rating. <br />

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yRaintree was very professional from the first phone call to the final install.  The man who came out to measure was very pleasant and professional and measured the area to the smallest detail. He consulted with us each step of the way to be sure the doors would be mounted exactly where we wanted them. He made a suggestion on the door size, etc.  We knew it would take a week or so for the unit to be manufactured. They called when it was ready and made an appointment to install. The installers were on time and very professional, doing their job quickly but efficiently. They know what they're doing.  They took care not to damage anything in the house or bathroom and cleaned up afterwards. <br /> I would highly recommend them for any job within their expertise. <br />

Every thing worked very well, as described above. <br /> The date of the work is approximate, as well as the cost. <br />

It went well. <br />

I shopped for the best pricing and I thought I would be ready for the service to be done quickly.  I did not count on numerous delays connected to my kitchen remodeling project.  All those delays set my bathroom re-do behind---by about 7 to 8 months! The folks at Raintree Glass were so patient with me. From the beginning, they were so helpful with information about which products I might be interested in and why.  They also worked hard to keep me within my budget.  They made all my selections so easy for me. I wasn't able to be on site when the mirrors were installed.  They were done PERFECTLY! When I <strong>finally</strong> was able to arrange for the new shower door, they were out  here within days, even though Christmas was on top of us all by then. The installation was neat, clean, and efficient. It went off without a single problem.  I say this because everything else I had done during my remodeling nightmare became a monument to frustration and mistakes. I recently retired from a lifetime of retail in the interior design field and I know customer service is key in a competitive world. They treated me  as though I was the only customer they had. I will highly recommend Raintree Glass to anyone who will listen and if the need for that type of work should arise for me in the future, I will definitely use them again! <br />

John (the owner) came by to look our are large double shower and give an estimate.  In the course of our discussion, he pointed out some issues that indicated a potential problem/failure in the shower pan and recommended we have a specialist inspect before proceeding with his frameless glass system.  We did - and confirmed a signficant problem from the original install when the house was built.  Kudo's to John - it didn't make him any money and delayed his performing work for us, but it helped us out tremendously.  So now we have a new shower enclosure/drain pan and Raintree's frameless glas enclosure.  It is beautiful and definitely classes up the bathroom.

They were very fair, and receptive to what I wanted to do. He ended saving us about $60.

everythiing went well.  the installers went out of their way to help remedy another problem.  I appreciate it.  They also caulked around the marble.

We spoke with another contactor about shower renovations and Raintree at the same time.  The contractor used Raintree to provide and install the shower door but did not emphasis the importance of treating the glass.  Additionally, when cleaning up, they must have inadvertently got grout on a rag they used to wipe down the newly installed glass door.  When we spoke to Raintree about it, they immediately came out and buffed out the scratches although they did not put them in.  They also treated the glass with a solution to provide the best appearance.  Without them we would have potentially still be looking at a means to make our door look its best.  We are very pleased and grateful we were able to work with Raintree individually and feel like we have made an important connection in the contractor world, and will recommend them to anyone.

THEY ARE AWESOME!!!! from start to finish! they treat you like you spend a $1000000 even if it's a $1000.

They did a good job. Everything they did was fine. I am very happy with them. Their price was a little higher than the others, but the quality of their work was better than the others.

They were very good. 

I liked them! They did an excellent job but they over-promised the delivery date by a couple of days which was the only problem we had. We had some leakage around the door so we called them and they came out the next day to get it fixed. It was a small alignment problem but they got it taken care of. The owner was very honest and I would definitely use them again.

Asked for an estiamte to replace the hardware on the doors and louvers windows on my steam shower in the master bath. Servicemena came out hte next day and measured and I received a quote within a day. Eric thought the parts would be in within a week, but it took about ten days, which was no problem. He responded to my email questions about scheduling the install in a timely manner and the installers showed up as schedled and did a professional and neat job.

Excellent experience. These guys do what they say and deliver on service and product without issue. They came out and initally measured for the door and placed the order. Delivery came approximately two to three weeks later and all went well. Finally, they had to come back last week just to make minor adjustments and did so without problems or unnecessary delays. I will continue to use these guys for any and all of my glass needs in the future.

They were absolutely wonderful! The salesman was not pushy, the owner came to do the measuring, he measured exactly. He got it set up right. When it was installed the workers were neat, clean, and did a professional job. We are very pleased!